AutoNation Honda Chandler
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Robert Allen
Written byon 09/16/2019
Service was fine it is the process that is all screwed up. We had a dead battery and live in Florence AZ while the dealership is in Chandler. Car had to be towed from our garage to chandler We had to have car towed one of us had to go with the car wait at dealer then drive it home which is I hour away. All because of a battery? Just a waste of time not to mention expensive. Authorization for AAA who picked up car also has batteries have them do it Customer does not waste most is day Honda has less cost everyone is happier a win win situation
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Caleb Foreman on 09/19/2019
Dealer Response
Thanks, for leaving us this response. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (888) 394-0930. We hope to hear from you.
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