Customer Reviews of AutoNation Nissan Chandler
Review type:
Excellent car buying experience
by Tanya B on 02/27/2024
Buying a car, whether new or used, can be a stressful experience. Working with Anthony at AutoNation Nissan Chandler was a breeze. He was knowledgeable, flexible, patient, and had a healthy sense of humor. I will definitely recommend this… car dealer to friends and family.
224 reviews
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Nis
by November on 11/09/2018I came in for oil change and filter and a check up. Said do nothing to the tires. When called back I was asked which tire was it you needed checked? I picked up my car and drove off to find the maintenance schedule had not been reset and… the light was on my dash, also there was a plastic part laying on my floorboard. I went back and had these things corrected when I saw the AAA sign and asked could I have gotten a triple A discount? Answer was yes but too late now. I was told they were shot of help that day, not a good excuse. I was given a business card with Free oil change written on the back for my trouble. I was very disappointed in this repair visit.Thanks for leaving us this response. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 630-2828. We hope to hear from you.
90k service
by Escander1 on 11/05/2018Been with Nissan AutoNation since got my Nissan in 2010. Their service is always efficient and performed as promised. Julio was professional and helpful. Will continue my business with them.Another great sales experience.
by Dbgolf18 on 10/13/2018This is the second vehicle I have bought at an AutoNation dealership within the last year. I will never go anywhere else. The reason why, I was never pressured to buy and they are honest. Keep up the good work!Auto Nation of Chandler
by ggrant517 on 09/18/2018Excellent dealership. Used internet sales. Max made things easy and stress free. A pleasure to buy a vehicle from this dealerService
by Frederick on 08/23/2018updated 09/04/2018Wasn’t to long of a wait, super friendly.AC service to
by Service to on 08/03/2018updated 08/10/2018Very good. ExcellentService
by Wyld733 on 07/26/2018updated 08/06/2018Came in late afternoon and was approached quickly to take care of my issue. Explained options and then solved my issueRemove the 1 star
by Scotchbr45 on 03/28/2018Appt set for months, show up after multiple reminders by automation nissan in chandler as to be told I don't have an appt. Service guy wouldn't take my confirmation no. What is worse is they let me think they were doing it still while I sat… for an hour ( took time out of work) and they didn't do the service.Thank you for taking the time to leave us this detailed feedback. We strive to provide excellent experiences, and we are saddened to learn that we may have fallen short of the high standards we set for ourselves. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2828 -- we hope to hear from you soon.
AutoNation Nissan Chandler Service is Outstanding
by JonWallace on 11/14/2017I have been using AutoNation Nissan Chandler for servicing my vehicles for several years, and haven't been disappointed. Patrick demonstrated the same high quality customer service I've received from all of the Service Advisors that have… helped me. I will continue to have my vehicles serviced at AutoNation Nissan Chandler, and would recommend them to anyone.Excellent
by Rockford13 on 09/02/2017John Moss and his team at Autonation are excellent! We have bought two vehicles from them and both times they go the extra mile to do anything needed to take care of the customer. If you want the best deal on a Nissan and the buying power… of Autonation (can't be beat being nationwide) these guys are the real deal. My wife is loving her Armada and I just bought a Titan. These guys are the best and will make sure you get the best deal out there. John Moss is also known as the "MAGIC" man! When others say they can't, he can...Used Highlander
by MelChambers1 on 05/06/2017updated 05/15/2017I received a call in the evening within 15 minutes of submitting a question about availability of a used car on the website. I arranged to come in the morning to see the vehicle. Although the representative I had talked to wasn't yet in,… someone else was waiting for me. I test drove the car and went through the purchasing process right then. Everyone was very friendly, polite, and helpful.Excellent Service Team Makes Every Visit Great
by RLynch33 on 05/05/2017I wanted to thank the Chandler Auto Nation team and specifically Ian Thompson. He has been extremely helpful every time I have been to the service center. He always provides an amazing breakdown of what is needed for my vehicle and makes… it a very enjoyable experience. Ian takes the time to recommend the appropriate repairs and makes all of the Nissan services very clear to me for not only the 'what' but the 'why' for each recommendation. This has definitely extended my vehicles life, and has made being a Nissan owner a great experience for me. This type of service is rare, so I wanted to take the time make sure I said thank you for making him a part of your team.Like family
by TerBear70 on 01/10/2017updated 01/20/2017I could not have been in better hands when I went to buy my new Nissan Rogue. People there are top shelf and treat you like a king.Thanks so much for your feedback. If you need more help, our team is available to talk -- safe travels!
Great service experience first time customer
by Damian60 on 12/30/2016These guys did some clutch work on my 370Z that was covered until warranty. They even helped to arrange a flatbed to picked the car because I couldn't drive it. I was very satisfied with the entire process.Always get great service
by karawilson62 on 11/29/2016updated 12/06/2016Pat Golihar is my service representative and he is always very helpful. This last time I came in was because my car battery was dead. Pat got me in as a drop in and replaced my battery which was still under warranty free of charge. I was… in and out very quickly!AutoNation Nisssan Chandler - Buying Experience
by MarkusAZ on 11/18/2016updated 11/28/2016After shopping around to several locations I ended here. And, the reason is a mix of atmosphere, people and service. I even said to the staff at the location that it was a Night and Day difference from the previous dealership. The… building and layout is clean and welcoming. The people want to be there and help you through the search /purchase. This is the dealership I would buy from again and encourage others to try. - Mark (Happy Customer)Great buying experience
by Parson1 on 08/17/2016updated 08/31/2016The least stressful car purchase ever. Great salesman, who walked us through the whole process. We couldn't be happier with Patrick McDonald. We really appreciated his expertise and help.Service review
by Kason92 on 08/16/2016updated 08/31/2016All work was done properly and on time. Service department was very friendly.Not totally happy
by epalmer56 on 08/12/2016It took two hours for an oil change. My service manager never came out to update me on the progress of my service. I am pretty sure my car was ready about an hour after I arrived because I saw it parked in the completed area ready for… pickup. I have to admit two weeks later and I am still steamed.Crear service
by Carlosleon on 07/25/2016updated 08/02/2016They were really helpful. And they were very efficient.30,000 Maintenance
by LindaMarie87 on 07/08/2016All work was completed in a timely manner and very thorough. My Service Advisor kept me updated on all work performed.Thanks for the feedback. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hi Tanya, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Nissan Chandler! Feel free to stop by if you ever need any more help.
by Presley Palmer on 03/01/2024