AutoNation Nissan Chandler
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Dealership Service Review
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Written byon 03/28/2018
Appt set for months, show up after multiple reminders by automation nissan in chandler as to be told I don't have an appt. Service guy wouldn't take my confirmation no. What is worse is they let me think they were doing it still while I sat for an hour ( took time out of work) and they didn't do the service.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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autonation on 04/02/2018
Dealer Response
Thank you for taking the time to leave us this detailed feedback. We strive to provide excellent experiences, and we are saddened to learn that we may have fallen short of the high standards we set for ourselves. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (480) 630-2828 -- we hope to hear from you soon.
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