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Customer Reviews of AutoNation Nissan Chandler

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224 reviews
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  • Service was great. Love the car.

    4 out of 5 starsby Happyaltima on 06/30/2016

    Took 4 hours. Was longer than I wanted it to be. We were set on a price that I could handle. However, I did not take into consideration the extended warranty. There needs to be a way to get all the final payments locked in before going into finance department. I know it is not mandatory to get extended warranty, but recommended. It's tough to go in and see your payments go up a lot more than you want. This is my second Altima I have purchased through this dealership. People are great and up front. Myself and the family love the car. I traded in a '12 Altima. I love the new design and I went for some better upgrades. Very happy with service and car. Just want the payments that are agreed to be the final. No surprises in finance. Thanks.
  • Clean facilities, treated like a VIP, everyone very curteous

    5 out of 5 starsby lrsebben on 06/30/2016

    very pleasant--Great waiting area, clean restrooms, good amenities, nice facilities
  • Great service

    5 out of 5 starsby Alta222 on 06/29/2016

    Very courteous quick and helpful. One of the best service departments I've been to. And I even left with a beautiful clean car!
  • Auto Nation Gilbert Service Experience

    5 out of 5 starsby Bynells on 06/28/2016

    Pat was great! Work performed adequately and in a timely manner. Provided a shuttle for me to get to and from work - much appreciated!
    • Thanks so much for your feedback. Don't hesitate to call us if you ever need anything. Be safe on the road.

      by autonation on 07/11/2016

  • Awesome service

    5 out of 5 starsby mommajo61 on 05/22/2016

    Wasn't really expecting to make a purchase, but I left with my 2014 Versa Note. I absolutely love my car, and the awesome service from the sales crew.
  • Personalized service

    5 out of 5 starsby Jclaroce on 04/29/2016

    The sales team and financial team did an amazing job to find the best deal for me. They went above and beyond making me feel comfortable about my decision and explaining all the small details that I needed to know as a first time buyer.
  • Purchase of new 2016 Rogue

    4 out of 5 starsby Newbuyertlc on 01/06/2016

    This process took along time, why must it take 6-8 hours to purchase a car. The second thing, I do not like is the hard sale on the extended warranty, this is a new car, but there was a hard sale to purchase the extended warranty. This was full of scare tactics, and full of misinformation about true coverage.
  • Great Salesman. Great experience

    5 out of 5 starsby avngr07 on 09/16/2015
    updated 11/02/2015

    Had a great Experience at Auto Nation Nissan Chandler in Gilbert. Tony Hernandez and Joe Vasti were Great in the Buying Process and very helpful in finding and understanding the right Vehicle for me and my family. We purchased a 2015 Nissan Murano SL and couldn't be happier. Highly recommend Tony Hernandez and Joe Vasti.
  • Saved on a Saturday

    5 out of 5 starsby JRF1450 on 08/12/2015

    I was on my way to an early Saturday morning golf tee time with two other golfers when my Armada's transmission broke down on the Interstate. I was able to safely coast off to the side of the freeway and called my Warranty Service Company for Emergency Road Side Assistance and could not get a hold of anyone. Fortunately, one of our other golfing partners was not too far behind and picked us up so we did not miss our tee time. I left the key to my Armada in a safe place and called my AutoNation Service Provider, Patrick Golliher about an hour later when the Dealership opened. He helped me coordinate the tow to the Dealership and shortly after a full day of golf and safe at home, Patrick called to let me know my Armada was ready to be picked up. I could not have been more pleased. Not only was my Saturday golfing saved, I did not have to worry about getting a rental car. Too bad it did not help with my golf game but the service provided by Patrick and AutoNation was a 'hole in one' for me!
  • Andrew was awesome!!

    5 out of 5 starsby AOK6665 on 08/11/2015

    Andrew was very professional, always explained what was going on, was very patient and only wanted to give me what I wanted.
  • Great service in meeting my company needs for a service vehhicle

    5 out of 5 starsby azdiscount on 08/11/2015

    Autonation Nissan went above and beyond to help me with a service vehicle for my business. I woulde highly recommend them, Terry was very professional and so were all that was involved handling the paperwork to get my company a new vehicle. Great job guys and gals, I will return as my fleet grows. Fred azdiscount
    • We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!

      by autonation on 08/26/2015

  • Fantastic salesman fantastic !!!!

    5 out of 5 starsby Pamsplace01 on 07/18/2015

    Mike Roberts at automation Gilbert az was amazing I went in to test drive a Juke and there was absolutely no pressure which is so far to find , I fell. In love with the Juke and ended up buying the Juke SV in the solar yellow and they had to hunt it down but I got in i about 3-4 days I can't say enough good words about Mike Roberts .
  • Great buying experience.

    5 out of 5 starsby Dado7899 on 06/10/2015

    Ashley cude is very professional and kind. She explains all the detail throughout the whole process of buying my new Nissan Sentra.and other staff who help in the process.
    • We are happy you found us so helpful! Hope you're enjoying your vehicle, and as always, drive safe!

      by autonation on 06/18/2015

  • Excellent service

    5 out of 5 starsby MarciMckenzie3 on 06/05/2015

    Everything was done in a timely manner & my car runs great as ever! Everyone there including the mechanic was very friendly and did an excellent job figuring out and fixing what was wrong with my altima! Thank you Nissan!
  • 2015 Altima SV

    5 out of 5 starsby lovetodrive24 on 03/09/2015

    Outstanding sales Team! Answered all questions and treated me very fair. I like this dealership a lot. I am so done with Honda!
  • Best car buying experience!!!

    5 out of 5 starsby kaitjake on 03/06/2015

    My sales person Joseph V. was very knowledgable and personable, He pulled out all the stops to make purchasing my car the best experience possible. I left very confident in my purchase, and I will buy my future vehicles here as well as refer them to anyone thinking of buying. Overall the customer experience was a perfect 10.
  • 2015 Pathfinder Purchase

    5 out of 5 starsby adf5 on 02/25/2015

    Great experience with this dealership. They had a great selection of vehicles and provided hassle free pricing and fair negotiation for my trade-in. The staff were very friendly and knowledgeable. I tried other dealers and much preferred this one.
    • We are glad to be a part of your pleasurable experience. We always want our customers to feel the way you felt when leaving our location. Drive safe, and we'll see you on the road.

      by autonation on 03/10/2015

  • Great Experience!

    5 out of 5 starsby pegb1 on 02/03/2015

    I waited 11 years to purchase a new(er) vehicle, needless to say I was nervous about the whole thing. I did my research, alot of research, and decided to buy a Nissan Altima. In searching dealerships througout the Valley I found that AutoNation Nissan had the best deals on Certified Pre-owned Nissans. Joseph Medina answered the inquiry I made on the dealership's website and within just a few days helped me find my beautiful new car. The experience I had with this dealership and especially Joe was actually enjoyable. He understood my financial situation and what kind of vehicle I wanted to take home. There was no pressure and nothing made me feel uncomfortable. I am now the proud owner of a beautiful 2013 Nissan Altima. Thanks Joe and all the other staff at this dealership for making my Super Bowl Weekend even better!
  • wonderful experience at Autonation Niissan Chandler

    5 out of 5 starsby tlmg on 01/17/2015

    I was very much shopping for a used vehicle. I hada few makes and models in mind. I began my research on line. I decided to narrow my choices down to two or three. After looking at many i was drawn back to Autonation Nissan Chandler. I dont like to be hounded,nor do I like to be phoned! If I'm Interested I'll let one know... I really liked two Certified Used vehicles at one dealer and a Certified Used vhicle at another and also a New car and a Certified New at yet another dealership. After Weighing the pros the cons and the best deal and the salesman I felt most comfortable with and trusted led me back to Autonation Nissan Chandler. Eveyone at this dealership did a wonderful job!!! To the greeters,my sales professional,to the finance dept!!! They won my business and trust and Im driving my Nissan!!!!
  • Excellent Service

    5 out of 5 starsby Natt4 on 01/07/2015

    We started looking to purchase a new car this past summer (2014). We visited AutoNation Nissan Chandler and test drove a Rogue. At the time we were comparing vehicles and doing research. My current vehicle was a Nissan and had 213,000 miles on it, so I was favoring them, but we still wanted to shop around. The team at AutoNation were very helpful and not pushy. We went back two more times and still the sales team was patient and answered all our questions. Finally in December my loyalty to Nissan won and we had made our decision to purchase a new Rogue. We had gone in and asked for the salesman we had met with (Fabian) prior to our final visit. He unfortunately was with customers but referred us to Daniel Villalobos. Daniel once again answered all our final questions and encouraged us to take the car out again. We also worked with Mark Matthews who was extremely helpful as well. They were very busy December 30th, so Daniel and Mark both tag teamed and made sure we were well taken care of and that I was able to purchase the exact Rogue I wanted. The finance team was fantastic worked up some great numbers and really took the time to explain everything to us. Jim Bolster is extremely knowledgeable when it comes to finance and the auto industry. It was well after 10 pm and he took the time to make sure we were comfortable with our decision and had all the information on the vehicle before we walked out the door. I was not looking forward to car shopping and dealing with "car salesman" and the annoying calls after. I was pleasantly surprised by my experience with AutoNation Nissan Chandler. I would definitely return in the future!
  • Nicest sales person we've ever dealt with!!!

    5 out of 5 starsby Mike_Betty on 10/10/2014

    Ouusmanou Hamadou, was the nicest sales person we have ever dealt with, he showed us our options, answered our questions and let us decide....Now, that is the way to treat a customer!!! Also, the finance people were so helpful, again, they let this be our decision to purchase the car......and we are so happy we did...thanks to all of you...you're a great sales team at AutoNation Nissan...

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi