2017 Ford C-Max Energi Review
2017 Ford C-Max Energi Review
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Edmunds' Expert Review
by the Edmunds Experts
Pros
- High overall fuel economy
- Useful electric-only range
- elevated driving position
- Stylish and well-made interior
- Refined handling and ride dynamics
Cons
- Far more expensive than conventional C-Max hybrid
- Less useful cargo space than you expect
- Firmer ride than some rivals
What’s new
For 2017, the Ford C-Max Energi gets a minor face-lift as well as two new trim levels and reworked option packages.
Vehicle overview
Plug-in hybrids offer extended-range electric-only motoring compared to run-of-the-mill conventional hybrids thanks to their gasoline-electric hybrid powertrains that include a larger battery pack. By plugging one in, a driver can replenish the car's� electric-only driving range, thereby giving him or her the ability to stretch a tank of gas a very long way. One of the most notable entries in this relatively new model segment is the 2017 Ford C-Max Energi.
Cost to DriveCost to drive estimates for the 2017 Ford C-Max Energi SE 4dr Wagon (2.0L 4cyl gas/electric plug-in hybrid CVT) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of N/A undefined in Ohio.
Monthly estimates based on costs in Ohio
Not EPA tested for C-Max Energi SE
C-Max Energi SE
vs
$174/mo
Avg. Compact Car
We say most notable because this compact hybrid comes in the shape of a tall wagon, which gives it an added dose of everyday utility. The Ford C-Max Energi also bears the distinction of being one of the more satisfying plug-in hybrids from a driver's perspective.
What sets the C-Max Energi apart from the C-Max Hybrid, its traditional hybrid twin, is a larger battery pack that allows the vehicle to travel up to 19 miles on battery power alone. Once the initial electric charge is used up, the Energi reverts to familiar gasoline-electric hybrid operation. In this mode,the regenerative braking system recharges the battery sufficiently to deliver electric-only operation at parking lot speed while the 2.0-liter gasoline engine powers the vehicle at higher speed. In this latter mode, the C-Max Energi returns EPA fuel economy estimates of 39 mpg combined.
In terms of the driving experience, the C-Max Energi offers a number of advantages over most hybrids, including lively acceleration, responsive handling, a composed ride and spot-on steering feel. At the same time, the Energi’s larger, heavier battery imposes some liabilities compared to the C-Max Hybrid, including less cargo capacity, reduced overall fuel economy in conventional driving, and a higher price tag.
Though the plug-in hybrid segment is still in its toddler years, there are several alternatives to the Energi worth considering. The 2017 Chevrolet Volt has significantly more all-electric range, though its lower roofline loses practicality points when compared to the Ford C-Max. The new 2017 Toyota Prius Prime hatchback offers slightly better all-electric range than the C-Max Energi, as well as dramatically better fuel economy numbers in traditional hybrid mode. For those who’d prefer a traditional sedan design, the Ford Fusion Energi and Honda Accord Plug-In Hybrid are also worth a look.
We think the 2017 Ford C-Max Energi's combination of performance, comfort, practicality and fuel economy make it a solid choice among plug-in hybrids.
Standard safety features on the 2017 Ford C-Max Energi include antilock disc brakes, traction and stability control, front side airbags, full-length side curtain airbags and a driver-side knee airbag.
Also standard are daytime running lights and a rearview camera. Rear parking sensors are an option on SE models and are standard on the Titanium trim level. A feature called 911 Assist, which when paired to your smartphone can automatically call for emergency services in case of airbag deployment, and MyKey, which allows owners to set certain speed and stereo volume parameters for valets or teen drivers, are also standard.
In Edmunds brake testing, the C-Max Energi came to a stop from 60 mph in 128 feet, which is a bit longer than average for its segment.
In government crash tests, the 2016 Ford C-Max Energi received four out of five stars for overall protection, with four stars for overall frontal protection and five stars for overall side protection. We expect the functionally identical 2017 to perform the same. The closely related C-Max Hybrid received the best possible rating of Good in the Insurance Institute for Highway Safety's moderate-overlap front-impact, side-crash and roof strength tests, as well as a Good rating for its seats and head restraints (whiplash protection). The C-Max Hybrid received the second-highest score of Acceptable in the IIHS' small-overlap front-impact test.
Edmunds' Expert Rating
The 2017 Ford C-Max Energi plug-in electric hybrid provides a nice mix of fuel economy, refinement and all-around utility. Its tall, wagon-style body offers a unique dimension of passenger comfort and everyday practicality.
Driving
Driving the 2017 Ford C-Max Energi is a more satisfying experience than many other hybrids thanks in part to the plug-in system, which delivers 19-mile electric-only driving range, which is practical for most short-range trips (not to mention an overall range of more than 500 miles between fill-ups). More important, the hybrid powertrain gives the C-Max Energi relatively strong acceleration, a quality that is useful while merging into traffic or while carrying a full load.
Although its larger battery pack makes the C-Max Energi feel somewhat less nimble than its traditional hybrid sibling, this vehicle still feels reassuringly composed on the road. Responsive steering adds to this feeling of confident handling. The suspension also delivers an overall pleasant, European-style ride quality that's compliant but never overly cushy.
Interior
Step inside the 2017 Ford C-Max Energi and you’ll find a handsome interior that's noteworthy for its high-quality materials, which lend an ambience of quiet composure to the driving experience.� Comfortable front seats offer a slightly higher driving position than most wagons and hatchbacks, and this design detail makes for an expansive view of the road ahead. Rear seats also offer surprisingly good head- and legroom.
Controls are well placed and easy to operate. The Sync 3 system offers improved voice controls, a revised menu structure and an 8-inch touchscreen with smartphone-like swipe and pinch-to-zoom gestures, and it's a significant improvement over the old Sync with the MyFord Touch interface.
The interior features numerous storage cubbies, including the center console and bins beneath the floor in front of the rear seats. Otherwise, space is somewhat limited because of the large battery pack located beneath the floor of the cargo hold. To put this into numbers, there's 19.2 cubic feet of stowage behind the rear seats. This expands to 42.8 cubic feet with those rear seatbacks folded down, though it should be noted that doing so doesn’t create the flat load floor you might expect. To put these measurements into perspective, the C-Max Energi offers a whopping 25 cubic feet less overall cargo capacity compared to other small hybrid wagons or crossovers such as the Toyota Prius V.
2017 Ford C-Max Energi models
The 2017 Ford C-Max Energi is a five-passenger, four-door wagon-style vehicle available in two trim levels: SE and Titanium. A non-plug-in version, the Ford C-Max Hybrid, is reviewed separately.
The SE model's list of standard equipment includes 17-inch alloy wheels, automatic headlights, variable intermittent wipers, a rear spoiler, keyless entry, dual-zone automatic climate control, cloth upholstery, a 10-way power driver seat, a 60/40-split folding rear seat, a leather-wrapped tilt-and-telescoping steering wheel, cruise control, a rearview camera, a 110-volt household-style power outlet, the Sync voice command system, Bluetooth phone and audio connectivity, smartphone app integration (including Pandora internet radio), and a six-speaker sound system with a CD player, an auxiliary audio input jack and a USB interface.
Major options are now grouped into new packages. The SE Driver Assist package bundles a power liftgate, reverse warning sensors to expedite parallel parking, and the new Sync 3 interface with an 8-inch touchscreen. The SE Comfort Package adds heated outside mirrors with puddle lamps, leather upholstery, a 10-way power-adjustable front passenger seat and heated front seats. A Cold Weather package includes heated outside mirrors, heated front seats and cloth upholstery. Stand-alone options include a panoramic glass roof, keyless entry keypad and a voice-controlled navigation system.
The Titanium model adds foglights, rain-sensing wipers, heated outside mirrors with puddle lamps, chrome exterior trim, rear parking sensors, leather upholstery, a 10-way power front passenger seat, heated front seats, push-button start, remote start, ambient lighting, an auto-dimming rearview mirror, universal garage door opener, and a premium Sony audio system with nine speakers and HD radio.
The Titanium Driver Assist package includes front parking sensors, a hands-free power liftgate, a blind-spot monitoring system and automated parallel parking. The panoramic glass roof, keyless entry keypad and voice-controlled navigation system are offered as stand-alone options here as well.
Option packages for both trim levels include Cargo Management (a cargo net and a soft, foldable cargo organizer) and Interior Protection (all-weather floor mats and cargo protector).
Power for the 2017 Ford C-Max Energi comes from the combination of a 2.0-liter four-cylinder gasoline engine and an electric motor fed by a 7.6-kWh lithium-ion battery pack. Together they send a total of 188 horsepower to the front wheels through a continuously variable automatic transmission (CVT).
The battery pack has considerably more electrical capacity than the one in the standard C-Max Hybrid, and this allows the Energi to travel up to 19 miles on electric power alone. With a 240-volt charging station, fully recharging the battery takes only about 2.5 hours. Charging from a standard 120-volt wall outlet extends the time to at least five hours.
In Edmunds testing, a Ford C-Max Energi accelerated from zero to 60 mph in 7.8 seconds, which is a quick time for a hybrid, plug-in or otherwise. It’s also a slightly quicker result than the C-Max Hybrid thanks to the plug-in's sustained use of its electric motor.
Once the C-Max Energi's battery-powered electric range is exhausted, the vehicle operates like the standard C-Max hybrid. EPA fuel economy for the C-Max Energi checks in at 39 mpg combined in this regime.
Reliability Ratings by RepairPal
4 out of 5 stars4/5Excellent
#7 out of 46 among Compact Cars
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Ford C-Max Energi from 2008-2022.$416/yr
vs. $416/yr
for Average Compact Car
for Average Compact Car
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).0.69x/yr
vs. 1.01x/yr
for Average Compact Car
for Average Compact Car
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).10.9%
vs. 10.4%
for Average Compact Car
for Average Compact Car
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2017 Ford C-Max Energi.
5 star(65%)
4 star(27%)
3 star(2%)
2 star(4%)
1 star(2%)
48 reviews
Trending topics in reviews
Most helpful consumer reviews
4 out of 5 stars
Great comfort, pickup compared to Prius
Leung, 12/27/2016
2016 Ford C-Max Energi SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
The car is a “Plug-in Hybrid”. The “Plug-In” part is a pure electric car. It needs to be “plugged-in” to an electric power source to charge its battery. This battery is used to power an electric motor to drive the car. Electric only vehicles are typically called “EVs” and I will use EV to refer to the car in electric-only mode. Separate from the EV, C-Max Energi is a “Hybrid” car. … The Hybrid is a car with a normal gasoline engine, but also uses the engine to charge a battery, which powers an electric motor to either drive the car on its own or supplements the gasoline engine to drive the car. This improves gas mileage, especially in stop-and-go city driving.
The battery for the EV part of the C-Max Energi is good for about 20 miles on a full charge and 550-mile range on a full tank/charge.
Prior to getting this car, I had rented several Toyota Prius models and drove them for months. They have many plusses: first, they have been on the market for over 10 years so all the kinks have been worked out; next, they have 50+ MPG gas mileage and even higher in stop-and-go city driving. Also, there are probably 15 variations of Prius to choose from. And Toyotas have legendary reliability. So, why did I go for the C-Max, a Ford, an American car? The two minuses compared to the Prius are it has lower gas mileage - 45 MPG in my first two tanks of gas - and the reliability is unknown – the model has been available for about five years. Consumer reports has the C-Max 5-10% below the Prius in reliability. But, I felt the pluses where many. Listing them quickly:
• It’s much quieter - insulation from road noise and a longer wheelbase and larger wheels means it rides smoother/quieter.
• Better acceleration - while the engine is 2.0L vs. the Prius 1.8L, the C-Max is heavier cancelling out the larger engine advantage. But the C-Max combines electric and gas power when you want to accelerate, so getting on the highway quickly is no problem.
• Roomier and higher - for such a small frame, its very roomy inside because it’s tall so getting in and out is easy.
• Lower cost - because it’s an EV, there are a number of government incentives (below) that lower the cost.
To sum up my view, the C-Max Energi has many plusses and only two minuses, which I can live with. And I’m buying American (paperwork with the car says it’s about 55% US, with the rest from Japan, Mexico and elsewhere)
EVs qualify for up to a US$7,500 federal government tax credit and the C-Max Energi qualifies for a $4,007. It also qualifies for $1,500 rebate from California. These incentives make the car much less expensive and pushed me to get the plug-in hybrid instead of a normal hybrid. Combined with incentives from Ford, the price was very attractive and pushed me to get a C-Max Energi vs. the Prius.
After being shown the numbers, there was no way I was not going to lease. Before I go into the numbers in the lease, let me describe the incentives (or discounts) from Ford that totaled $12,000:
⁃ $4000 tax credit for an EV. If I bought the car, I would be able to reduce my federal taxes by $4000. However, if I leased the car and Ford still owned it, Ford would take the tax credit and give me an immediate $4000 discount.
⁃ $4000 factory incentives - this was a $4000 standard discount that Ford had provided all year.
⁃ $2500 year-end incentives - combined with a few other programs, I get another $2500 off.
⁃ $1500 lease incentive - this one I don’t really understand. If I bought the car outright, I would get all of the above. If I leased the car, I would get $1500 more.
The 2016 C-Max Energy had a sticker price of $34,000. Add to it about $2,000 of taxes and fees and subtract the $12,000 in incentives, right off the bat, the car is costing me $24,000. (34,000+2,000-12,000 = $24,000). $24,000 is the amount I am financing with lease.
Then Ford took the $12,000 less the $2,000 tax and expense and used the remaining $10,000 as a down payment for the lease. So I had to put no money down. I drove off with the car, and except for paying for insurance, did not pay a dime.
I looked at the monthly payments and the residual value, (the amount I would have to pay if I decided to keep the car at the end of the term for lease) for a lease of 24 months, 36 months and 48 months. It was clear that the 36- month lease was the lowest cost.
The numbers are:
⁃ Price of the car: $24,000
⁃ Deduct the end of three years’ residual value provided by Ford: $12,500
⁃ My 36 payments, including interest: $12,000
⁃ Tax on the payments: $1,000
So, I am paying $13,000 divided by 36 monthly payments (about $360 a month) and can give the car back to Ford at the end. If I want to keep the car, I pay Ford $12,500 plus tax of about $1,000 or $13,500. I have done the math and the interest rate I am paying 4.36% per year.
5 out of 5 stars
C-Max Energi
Keith, 08/30/2016
2016 Ford C-Max Energi SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
Went from the Civic Hybrid to the C-Max and WOW what a difference, not just in the EV mode, but in every aspect. I loved the Civic, but so far the C-Max has outdone it in every way. Full EV to work and half way back and in the past 1.5 months I have used only half a tank. It has unexpected power and I would consider it to be somewhat of a luxury vehicle, since it came with every option, … except auto park. Both my wife and I love it and it was a great choice, especially since the Prius has gone a bit overboard on its styling and who isn't sick of seeing a grey Prius everywhere. Cargo space is the only downfall.
5 out of 5 stars
Way better than a Prius!
TFear, 05/20/2017
2017 Ford C-Max Energi SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
My last 4 cars were Priuses, my wife also drives a Prius. Her first response when she drove my C-Max was, "WOW!" I wanted a plug in, but the Prius plug in wasn't available yet in my state (plus, it's about 8 grand more than I paid for my C-Max), so I took a look at the C-Max Energi. SO GLAD I DID! I LOVE THIS CAR! It is better than the Prius in every possible way, except, possibly, … reliability, which in the Prius is legendary, the C-Max could be too, just haven't had it long enough to know. It is faster, more quiet, much more comfortable, and the deal I got was unbelievable (especially when you include the $4,500 refundable federal tax credit!). I'm also getting more miles per charge than advertised, as much as 28 miles. Update: now that the cold weather has arrived, the range is down to about 16 miles, but I'm still averaging 76 mpg through the first 17,000 miles. You can charge it at home, fully charges overnight, with a regular outlet, as best we can tell, it cost about $20 per month in electricity, and, lucky for me, I have fast chargers available to me for free at my work (fully charges in just over 2 hours). I cannot recommend this car more highly! Crazy thing is, I never see any on the road? Ford, clearly, isn't doing a good enough job marketing this car, it blows the Prius away, and I know what I'm talking about, between my wife and me, we've had seven, never thought I'd by any other car.
1 out of 5 stars
Don't want my car/ Car is back after reprogramming
Joan, 08/21/2016
2016 Ford C-Max Energi SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
We signed the papers to lease this car on Saturday, August 13, 2016. 62 miles on the odometer. After sitting in the lot learning how to operate the car, we were ready to go! But the car would not start. Nothing! No one knew what to do, but finally they got it going. The salesman said that they reset the code. Drove home ( with a Ford employee following in case of a breakdown) and … got home with no problem. On Wednesday, August 17th the car would not start again. Now there were 122 miles on the odometer. I had the car towed to the nearest dealership and there she sits. The service manager called and said that the "electronic control module for hybrid" needs replacing. This part is on back order. Does this mean that there is a run on this part?? I no longer want this car. I bought this car to replace my 14 year old car, because I wanted a reliable car. Ha ha. I'd like to be able to keep in touch with Ray Brisbine of CA. He seems to have had the same experience and I'd like to know if his problems were resolved.
We got the car back from dealer service after 2 weeks. The service manager told us that Ford engineers called him and said the car did not need a new control module, but rather the computer needed re-programming. So, Ford engineers talked the dealer tech people through a complete re-programming of my c-max energi. We've had it back for 4 days and it is running well. We hope that this is "the fix". The service manager said that they have gotten a recall for all c-max energi cars, probably for this reprogramming. We still have a minor problem: holding the lock sensor area for a second does not work to lock the doors. However, unlocking does work. Also, if I lock the doors with the power door locks while exiting, the car locks, but about 15 seconds later the horn beeps loudly until car is unlocked.
We found the Ford dealership to be very helpful during this period, even giving us a lender car to keep for the duration of the repair.
We have a limited number of reviews for the 2017 Ford C-Max Energi, so we've included reviews for other years of the C-Max Energi since its last redesign.
2017 C-Max Energi Highlights
SE
Base MSRP Excludes Destination Fee | $27,120 |
---|---|
EV Tax Credits & Rebates | $4,000 |
Engine Type | Plug-in hybrid |
Combined MPGe (Electric + Gas) | 95 MPGeMPGe is the official metric that the EPA uses to measure the efficiency of alternative-fuel (including electric) vehicles. Just like regular MPG shows how far a car will travel on one gallon of gas, MPGe shows how far a vehicle will drive on 33.7kWh of electricity - the energy equivalent of one gallon of gasoline. Combined MPGe is the combined total of 45% city MPGe + 55% highway MPGe. |
Seating | 5 seats |
Cargo Capacity All Seats In Place | 19.2 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Key safety features on the C-Max Energi include:
- Alarm
- Tire Pressure Warning
- Stability Control
- Post-collision safety system
NHTSA Overall Rating
4 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall4 / 5Driver4 / 5Passenger4 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover14.7%
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