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Kolosso Chrysler Jeep Dodge Ram

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Customer Reviews of Kolosso Chrysler Jeep Dodge Ram

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160 reviews
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  • New Van Door Rattel

    5 out of 5 starsby larry on 04/03/2014
    updated 06/13/2025

    My new Grand Carvan had an intermittent rattel that would only occur when on bumpy road surfaces. I called the service department soon after I tried to isolate the ratter with no success. My service contact was John - he did a supper job of obtaining the info and getting a service tech to ride with me to demonstrate - when and how the rattel occured. The located the issue in the passange side middle door window - which was out of the correct position. They reset the window to the correct position and I was on my way - Happy with the quick service and zero cost to me fix.
  • Friendly, professional and no pressure

    5 out of 5 starsby itijeep on 02/22/2014
    updated 06/13/2025

    Working with Steve at Kolosso was a real treat. He let us take the car out for a test drive without riding in the back seat (I hate when dealerships won't let me test drive a car without the sales person riding along). He located the car we wanted. Gave us a fair price. Car was delivered on time, clean and the entire process was very painless.
  • New car purchase

    5 out of 5 starsby wlwmlb on 03/22/2014
    updated 06/13/2025

    We were shopping for a used Dodge Journey and came upon the left over new 2013 that you had in stock. The vehicle met the criteria as far as what we were looking for. We found that your salesman Jonathan S. was extremely helpful, easy to deal with, and really took a general intrest in our purchase. We would highly recommend your dealership and Jonathan to others. Very pleased with our deal and the service received. Thanks for working with us, in providng both a quality vehicle and great service.
  • Horrible

    1 out of 5 starsby billythekid3 on 12/20/2010
    updated 06/13/2025

    These guys charged me twice what they said they would, the so called "fix" broke a month later and they refused to make it right. Horrible customer service and down right rude staff
  • Bad Maintenance Experience

    1 out of 5 starsby inajp on 06/30/2011
    updated 06/13/2025

    I have had a very bad experience with Kolosso Chysler Jeep Dodge Dealership in Appleton, WI regarding maintenance practices and wanted to share my experience with others so they may not have the same difficulty as I have. I purchased a used vehicle from Kolosso in April and it has been in for maintenance almost every week since. They have tried to make good on the repairs but lack quality. I have taken the vehicle back for re-work on 3 different occasions (the last of which still isn't correct). They mis-diagnozed several problems and even put in wrong parts. The list of vehicle repair services they messed up is very long for a vehicle I purchased from them and have only owned for 2.5 months. They even ordered a wrong back window and floor mats I am stuck with. I will never return to Kolosso Jeep in Appleton as a customer and want to warn anyone who is considering purchasing a vehicle or getting any work done by them. Go somewhere else, anywhere else, for your Chysler Jeep Dodge purchase and maintenance work.
  • Recent car purchase

    5 out of 5 starsby LizLeness on 06/17/2014
    updated 06/13/2025

    I was at the dealership testing cars with my boyfriend about a month ago, and Greg L. spent nearly 2 hours answering all of our questions and letting us drive a couple cars. He was very informative, and was very knowledgeable about the vehicles on your lot. He showed me exactly what I wanted. Originally I had thought I'd want a two-door jeep wrangler, but I ended up going with the new Cherokee with the winter and towing package and I could not be happier. I came back with my father (who was the one purchasing) on the 13th and we knew we wanted to buy from Greg. Once again he was able to answer all of my father's questions, and made the process of purchasing extremely smooth and easy. I'm glad that I went with a step up from the Wrangler, and I'm glad that I was able to buy from Greg and a great dealership.
  • Fair, Professional, good price

    4 out of 5 starsby sparkenator1 on 02/21/2014
    updated 06/13/2025

    We worked with Eric and he had to endure endless emails to complete the sale. His emails were informative and saved us time. price was fair and delivery was great.
  • Oil Change and Checkover of My 2013 Ram 1500 Big Horn, Black, and Hemi.

    5 out of 5 starsby Grumpers on 05/20/2014
    updated 06/13/2025

    I went in and was met right away. I was walked to the service agent who would do my paperwork. My vehicle was ready to be serviced before the service order even printed off! This is a level of personal service I like to give my clients and it is refreshing to be given the same treatment. I hardly had time to make a coffee, sit down and read my paper, (not even the first section) before they came looking for me because it was done. We had a final discussion on what was done and what they see on truck that I might not see. Oh, and I did have to pay the bill even though I didn't go through all of that here.
  • purchased ram truck

    5 out of 5 starsby jack261 on 01/19/2014
    updated 06/13/2025

    truck runs great
  • Surprisingly Excellent Service

    5 out of 5 starsby racefan820 on 03/25/2014
    updated 06/13/2025

    I was greeted immediately by a salesman. He answered all my questions and made the experience enjoyable. Before I even made the decision to purchase the vehicle, the manager introduced himself to me and made sure I was treated respectfully and had my questions answered and thanked me for stopping in whether I bought the vehichle or not. I wasn't pressured into buying something I couldn't afford and the finance manager explained all documents in detail and made sure I understood them. The car was detailed and cleaned right on the spot and all I had to do was drive away a VERY happy and satisfied customer.
  • Service Dept.

    5 out of 5 starsby WLWMLB on 04/14/2014
    updated 06/13/2025

    The service dep. was very friendly and efficient in dealing with us on our last visit.
  • new tires

    5 out of 5 starsby bubblestick on 04/06/2014
    updated 06/13/2025

    great service and advice
  • First Oil Change

    5 out of 5 starsby Kevin2014 on 05/15/2014
    updated 06/13/2025

    This service was the first oil change for the new Wrangler and it went as smooth as always. Great job!

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