Kolosso Chrysler Jeep Dodge Ram
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Dealership Service Review
service Rating
New Van Door Rattel
Written byon 04/03/2014
updated 06/14/2025
My new Grand Carvan had an intermittent rattel that would only occur when on bumpy road surfaces. I called the service department soon after I tried to isolate the ratter with no success. My service contact was John - he did a supper job of obtaining the info and getting a service tech to ride with me to demonstrate - when and how the rattel occured. The located the issue in the passange side middle door window - which was out of the correct position. They reset the window to the correct position and I was on my way - Happy with the quick service and zero cost to me fix.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes