AutoNation Toyota Spokane Valley
Customer Reviews of AutoNation Toyota Spokane Valley
Review type:
Eric Eiselein
Great purchase experience
by MTKevzz on 02/24/2024Max was great to deal with and everything was smooth and as promised.Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Automation toyota
by Joe Gannon on 02/18/2024My experience was top notch! My salesman was extremely helpful and friendly.Hi Joe, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.
Sales
by LisaVol on 02/18/2024Sales staff was knowledgeable and helpful to provide information about the vehicles interested in purchasing.Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
Amazing salesman - Max
by Ioney Burns on 02/18/2024From beginning to end Max ensured we had the best service and got the best deal Toyota could offer.Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Above and beyond
by Tender nurse on 02/10/2024updated 02/20/2024My sales rep and the manager both went above and beyond. Listening to all my criterias and fining me the perfect car.Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
Worst experience ever
by Vitoyasinsky on 02/15/2024Bought a truck from Paul Gilcrest, worst experience of my entire life. He made countless promises and couldn’t even fulfill one, On the test drive he said that the truck we are buying a 3000 mile 2023 Toyota tundra 1794 edition has 7 year… 100,000 mile warranty, we get to signing papers and now turns out it only has 3 year 36000 mile warranty after we are almost complete signing papers, he then proceeds to say he never said that, there was 3 of us and we all heard the same thing. He then says he’ll make it right by giving us a employee 40 percent discount on a canopy and weathertec mats, i give him a call the following day and he quotes me $1800 with the discount after I got a quote from them for 1400. He a complete [non-permissible content removed], I will never buy from auto nation again neither will any of my family or friends, by far the worst experience of my life.Hi, we are deeply disappointed by your experience at AutoNation Toyota Spokane Valley. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (509) 850-9359 to discuss what we can do to help.
RAV4 Purchase
by D Grossi on 02/10/2024I went to AutoNation for a new vehicle purchase. We were able to do the purchase and went smooth and fast. Paul Gilchrist was very efficent and patient with somebody who was full of questions.Hi Grossi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!
Happy with my new Highlander Hybrid Nightshade
by Steve on 02/08/2024This was a great buying experience with friendly service beginning to end. Thanks Byron, R-Max and Kylee!Hi Steve, thank you again for taking the time to let us know how we did. We hope you have a great day!
Taylor is the best!
by Travis U on 02/05/2024Came in and bought a RAV4! Taylor made the process fast and simple. Definitely the best sales rep I’ve had personally and professionally. Go see Taylor!Hello Travis, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!
Quick, efficient, no bs....
by Ticktocker on 02/02/2024This was my 4th car in 7 years from this dealer. Test drove several vehicles. No pressure. No upselling. No tap dancing. It was a done deal at my price in a much shorter time than expected.Hi, it is great to read such wonderful comments about your recent experience with us! We hope to be of service to you again in the future. Best wishes, AutoNation Toyota Spokane Valley
Rav4
by Jessica on 01/31/2024I had a great experience with autonation toyota they worked numbers were patient and did great! I love my new car and Wayne the sales man has lots of experience ave knowledge.Hi Jessica, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Nice experience
by JamesTL on 01/26/2024Although It took longer than expected the staff was friendly and helpful.Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Adam Rocks
by Chuckscar on 01/13/2024Listened to what I wanted and executed perfectly. Personable, professional and followed up.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Vadim
by Evan money on 01/06/2024Vadim was the best car salesmen I have ever met, extremely helpful and kind. Overall experience was awesome and I will be calling him directly next time I buy a vehicleHi Evan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent Buying Experience
by New4RnrOwnr on 01/04/2024Both James Brown and Jason Bisquera were true professionals. Their many years of experience were evident in the way they were able to provide the information we needed to make good decisions. Both were very straight shooters and showed no… 'salesy' characteristics. Short of real estate transactions, this was the largest purchase we have ever made and we left with no buyer's remorse. As long as Toyota continues to live up to their reputation, we will be back for our next vehicle - hopefully sooner rather than later.Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
2024 4Runner purchase
by AmberH2024 on 01/01/2024I had a fantastic experience purchasing my 2024 Toyota 4Runner from AutoNation Toyota Spokane! They made my whole buying experience simple and easy!! Go see Chief Kris Williams, Ken Van Horn, and Jason Bisquera. They are all fantastic and… easy to work with!!Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Bought a 4Runner! Go See Chief!
by Tran Tran on 12/30/2023Chief Kris Williams has made the buying experience amazing! He is very professional and will fight for the best deal! Go See Chief!Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Grand Highlander
by TracieT on 12/30/2023Max was wonderful to work with and always on top of things. I would recommend Auto Nation in Spokane valley to family and friends. Everyone was incredibly friendly.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Rav4Hybrid prime
by Giles on 12/21/2023We recently bought a new car from Auto Nation. Never has buying a car been so easy. They were very helpful to try to alleviate the stress involved. They took the time with me and my husband and explained all the computer stuff to us. Which… is no easy task since we are not great with computers. They have called me up after to make sure we didn't need help, and even helped to get us a better deal. I would definitely buy another car from them when the time comes to replace our other car.Hi, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.
Good job Paul
by Bob Peterson on 12/18/2023Great personal experience. Took great care of us; very professional, but also relaxed and fun.Hello Bob, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Chief Kris Williams was Honest, Transparent, and Educational!
by Phuong Duong on 12/17/2023Chief Kris Williams was truly an inspiration. Chief really took the time to educate our family on the car buying process. He really knows alot about Toyotas and how they operate and function. The best car buying experience we have had in… over three decades of buying vehicles. Chief Kris Williams is very kind and patient. We look forward to buying all of our vehicles with Chief and Autonation Toyota. Kudos to Ken and Kylee for ensuring we had the best deal. Go See Chief!Hi Phuong, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Spokane Valley. Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello Dan, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
by Nyla Silvester on 04/12/2025