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Customer Reviews of Jess Ford of Pullman

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The following reviews are more than two years old. They are not included in the overall rating.
11 sales reviews
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  • The one dealership i will use for the rest of my life

    5 out of 5 starsby pfost23 on 02/27/2017
    updated 03/10/2017

    The whole team at jfop are great guys especially Preston, i mean that guy there is just the most amazing person i have ever meet, i would recommend everyone i know to deal with him

  • Great First Car!

    5 out of 5 starsby ooshnai on 03/08/2017

    When I started looking for a vehicle for my son I contacted Steve at Jess Ford. He got back to me quickly about the vehicles I was interested in. When we went to Jess Ford, Tommy Coffee showed us the vehicle we were interested in and he let both of us drive and showed us everything this 2006 Chevy HHR LS could do! Tommy was great and got us an amazing deal with a Forever Warranty! We loved the car and the service we were given. It was by far the best and quickest time spent when buying a vehicle! Jeff, in the Finance Department, was great too! Thank you all and I would recommend Jess Ford to all my friends and family!

  • Christmas gift

    5 out of 5 starsby steph5566 on 12/25/2016
    updated 01/06/2017

    My experience started over the phone. Larry was very helpful and informative. He was able to send me options of trucks to look at and get a better idea of what I was looking for. When I went into the dealership it was a friendly environment. I was introduced to Wayne and he was to the point which is what I liked and was able to show me trucks n paper that matched what I had asked for and I was able to look at something similar on the lot to what was on paper and ended up buying that one that day!

  • Purchase of 2014 Explorer

    5 out of 5 starsby myexplorer14 on 11/29/2016

    It was a very nice experience and we appreciate the great service from Preston in selling the car to us. Everyone was great!

  • Fantastic People and Vehicles

    5 out of 5 starsby MchlRynlds on 04/15/2016

    Next to purchasing a home, buying a vehicle is the most expensive item most people will have. I was looking for a F-150 pickup truck and had visited Joe Hall Ford in Lewiston and Tom Addis Ford in Coeur d'Alene looking for one. I figured the price would be better due to their size and larger inventory. The selection was larger but that didn't translate into a better buying experience. I found one place was pushy and the other didn't seem to take me serious about buying a truck. So, once again, I went to Jess Ford. I purchased a 2014 F-150 XLT and couldn't be any happier with it. It's my 3rd vehicle I've purchased from them in the last 13 years and Andrew has been my salesperson for them. He's awesome, Laura and Larry in financing are fantastic and I highly recommend this dealership to anyone wanting to buy a new or used vehicle.

  • Thank you Jesse Ford

    5 out of 5 starsby Boyd2Boyd on 01/18/2016

    IT was a pleasure doing business with Jess Ford, everyone was very helpful and accommodating. When we needed a loaner cause ours new vehicle was having some add on's they made sure we had one. Thanks Jesse Ford, Andrew & TJ Thanks

  • Great service

    5 out of 5 starsby Spencer9238 on 12/29/2015

    This is the second vehicle I've purchased from Jess Ford in a little over a year. Both times I have been treated with courtesy and have never felt pressured to buy. I also have referred my sister to purchase from them even though she lives in Portland. Jess ford went above and beyond to get her a deal worth the drive.
  • Treated like a friend, not a sale

    5 out of 5 starsby GordonM4673 on 05/17/2015

    I grew up in a small town in centeral Washington with my dad working for a Ford dealership. I remember the team there treated everyone like an old friend. There was always a level of respect and never did they look to just make a sale. Jess Ford was just like how I remember growing up. Jess Ford reminded me of the dealership that I remembered as a kid.Walking on the lot we were greeted quickly by Wayne. It felt like meeting up with a friend. It was not about the sale it was about listening to to our wants and goals with finding the right car. There was never an air of high pressure sales. It was refreshing to be treated like we were a friend that he cared to see walk away happy. I would highly recommend Jess Ford. There are no high pressured sales tactics. I felt respected and valued from when we walked on the lot to when we drove off.
  • Pain free, no hassles purchase

    5 out of 5 starsby larsgirl3665 on 05/15/2015

    Our salesman made this purchase so easy! He helped us find exactly what we were looking for, made the whole purchasing process straight forward and painless. His expertise made getting acquainted with our new Explorer very simple!
  • Great Pricing!!

    5 out of 5 starsby garretb on 10/25/2014

    Jess Ford of Pullman is a dealership that I would highly recommend. The staff is very friendly, and knowledgeable. We've purchased over 5 pickups from Jess Ford of Pullman for our farm and I can say that they have the best price around.
  • Good to work with

    5 out of 5 starsby Snbtools on 10/07/2014

    I've now purchased two F450 pickups from Jess Ford. The sales department has been great to deal with, having knowledgeable and friendly staff. They don't do the full court press like other dealers I have been to. Friendly "small town" feel even for an out of towners like me. Much better to deal with than the dealers 80 miles North of Pullman where I live.
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