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Customer Reviews of Eastside Subaru

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155 reviews
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  • Great Place to Buy a Car

    5 out of 5 starsby Charlie on 04/01/2025

    Even though it was unusually busy and took us a bit of time to go through the process, all of the staff was very kind and helpful. Our sales person Mark was especially helpful and didn’t pressure us into any decision making!
    • Charlie, we're glad to hear that Mark and the Eastside Subaru team provided a helpful experience despite the busy day. Thank you for your patience and kind words!

      by Eastside Subaru on 04/02/2025

  • John is great!

    5 out of 5 starsby Nancy L on 04/02/2025

    We bought our car there this last Saturday. John was our salesperson and he was extremely friendly and helpful. We did not feel pressured to buy. I highly recommend John and Eastside Subaru!
    • Nancy, we're delighted to hear that John provided such a friendly and pressure-free experience at Eastside Subaru. Thank you for recommending us! Enjoy your new car!

      by Eastside Subaru on 04/02/2025

  • My best car buying experience yet!

    5 out of 5 starsby MF on 04/02/2025

    Excellent job of taking us from a test drive to purchasing our vehicle! I appreciated not feeling like there was any pressure to buy a vehicle that day and getting all of our questions answered before we made a decision. Stress free buying experience and excellent customer service from everyone at the dealership!
    • We're delighted to hear that your experience at Eastside Subaru was stress-free and informative! Our team is committed to providing excellent customer service without any pressure. Enjoy your new vehicle, and thank you for choosing us!

      by Eastside Subaru on 04/02/2025

  • Great experience.

    5 out of 5 starsby Noriko on 04/01/2025

    John was an honest and professional sale consultant. We appreciated all his advices and thoughts. We recommend anybody who is thinking about buying Subaru should talk to him at Eastside Subaru first.
    • Thank you for recommending John and our team at Eastside Subaru! We're delighted to hear that his honesty and professionalism made a positive impact on your experience. Enjoy your new Subaru, and we hope to see you again in the future!

      by Eastside Subaru on 04/01/2025

  • Excellent!

    5 out of 5 starsby Aly D on 04/01/2025

    Great experience! I did not feel any pressure! We were treated respectfully, shown what we asked, and bought a nice car at a reasonable price. James did an excellent job and the whole staff was kind and helpful. Highly recommend!
    • Aly, we're delighted to hear that James and the Eastside Subaru team provided a respectful and easygoing experience. Thank you for recommending us, and enjoy your new car!

      by Eastside Subaru on 04/01/2025

  • Great service!

    5 out of 5 starsby Laurie P on 04/01/2025

    We purchased a 2025 Subaru Outback at Eastside Subaru. Very happy with the attention we received from Artur Grigoryan, Ian, and Doug Savisky. Even though it was a busy Sunday afternoon at the dealership, we received attentive, unhurried, no-pressure service. Would definitely recommend.
    • Laurie, thank you for recommending Eastside Subaru! We're delighted to hear that Artur, Ian, and Doug provided attentive service during your visit. Enjoy your new 2025 Subaru Outback, we wish you many safe and happy miles ahead!

      by Eastside Subaru on 04/01/2025

  • Car buying made comfortable & easy!

    5 out of 5 starsby Sarah on 03/27/2025

    Chris was absolutely wonderful, friendly & informative, he made me feel very comfortable & confident about buying the car that I chose. I would absolutely buy from this dealer again, thank you!
    • Sarah, we're delighted to hear that Chris made your experience at Eastside Subaru so positive and comfortable. Thank you for choosing us, and we look forward to seeing you again in the future!

      by Eastside Subaru on 03/27/2025

  • Trust

    5 out of 5 starsby Julie Barrett on 03/24/2025

    I felt trust. They were dealing fairly with me. No pressure. I was completely clear about options. I also like that the location is easy to access and the dealership is smaller. John made the sale and Jose explained the contract. Both really good people. I am pleased and feel secure about my purchase. Thank you😀
    • Julie, we're delighted to hear that John and Jose made your experience at Eastside Subaru a positive one. It's great to know you felt comfortable and well-informed throughout the process. Thank you for choosing us!

      by Eastside Subaru on 03/25/2025

  • Great experience with crosstrek trade up!

    5 out of 5 starsby Justine on 03/24/2025

    Chase was extremely helpful through the whole process, he had the initial car I asked about all warmed up and ready to test drive when I got there. He also went through other inventory with me when I mentioned I’d be interested to see a couple of others as well. I loved my 2017 crosstrek but was looking for updated safety features and he helped me make sure I got the best deal with the features I wanted. Him and the whole finance team were great to work with, very thorough, transparent, and made sure we understood every aspect of the purchase. Highly recommend!
    • Justine, we're delighted to hear that Chase and our Eastside Subaru team provided such a thorough and transparent experience for you. Thank you for recommending us, and we hope you're enjoying your new vehicle with those updated safety features!

      by Eastside Subaru on 03/25/2025

  • Appreciate our Ascent

    5 out of 5 starsby Brian Whitney on 03/12/2025
    updated 03/19/2025

    A friendly welcome with no pressure to buy. We’ve driven Toyotas for years and heard good things about Subaru, so decided to check them out. We were offered a fair price for our trade and the Ascent fits our needs and budget.
    • Brian, we're delighted to hear that your experience at Eastside Subaru was welcoming and pressure-free. It's great to know the Ascent is a perfect fit for you! Enjoy the ride!

      by Eastside Subaru on 03/19/2025

  • Upstanding and transparent

    5 out of 5 starsby Brandon on 03/18/2025

    Ordered a 2025 BRZ from eastside subaru. Having experience working car dealerships these guys are some of the most helpful, upfront and communicative experiences I have had from a dealer. The car came and all special requests were honored with knowledgeable and friendly staff all through the management chain.
    • Brandon, we're delighted to hear that your experience with Eastside Subaru was so positive and accommodating. Thank you for choosing us for your 2025 BRZ order! Enjoy the ride!

      by Eastside Subaru on 03/19/2025

  • Happy Customer

    4 out of 5 starsby KC on 03/16/2025

    Easy to work with and no pressure from beginning to end.
    • Thank you for reviewing Eastside Subaru! It was so kind of you to share your experience.

      by Eastside Subaru on 03/17/2025

  • A great car dealership

    5 out of 5 starsby Carly on 03/11/2025

    I had been shopping around for a lease through various local Subaru dealerships and this one was far beyond the rest. Every person I interacted with was professional, kind, and took the time to explain every detail to me. I had done my research beforehand and this dealership matched all of my expectations. They sold me on exactly what I wanted, and worked hard to get me what I wanted in the timeframe I had in mind. I will be recommending this dealership to all of my friends who are looking to get Subarus leasing or buying.
    • Carly, we're delighted to hear that our team at Eastside Subaru exceeded your expectations and made the leasing process smooth for you. Thank you for recommending us to your friends; we appreciate it! Enjoy driving your new Subaru!

      by Eastside Subaru on 03/13/2025

  • Great experience purchasing my 2nd Subaru Outback.

    5 out of 5 starsby John Pyktel on 03/09/2025

    Working with Eastside Subaru has been a wonderful experience on my second purchase as it was with my first Subaru outback purchase 12 years ago. Ben Gigoryan my salesman was very knowledgeable and professional throughout the sales process. He knew the answers to all my questions. He's been at Eastside for 17 years and a delight to speak with. After I took delivery he took the time to review all the key features and even synced my phone to Android auto. I highly recommend Ben and Eastside Subaru for retaining such professional sales consultants for your Subaru purchase.
    • John, thank you for sharing your positive experience with Ben and the team at Eastside Subaru! We're delighted to hear that he provided knowledgeable and professional service during both of your purchases. Enjoy all the adventures in your new Subaru Outback!

      by Eastside Subaru on 03/10/2025

  • #1 Subaru Dealer in Seattle - Eastside Subaru

    5 out of 5 starsby Michael C on 03/07/2025

    I'm a 1st time Subaru buyer. My Subaru sales consultant had the product knowledge to tell me all about the 2025 Outback features. His personal SUV is an Outback and that assures me he stands behind his product. The sales consultant showed me other models in the Subaru lineup and allowed me to test drive them. After driving the Outback XT Touring I knew I found the right SUV for me. Eastside Subaru was willing to work with me in good faith to make the financing work for me too. This was a big decision for me and the Consumer Reports 2025 car edition convinced me that Subaru earned the rating of #1 mid SUV in the US.
    • Michael, we're delighted to hear that your first Subaru experience was a positive one at Eastside Subaru! It's great to know our team provided you with the knowledge and support needed for such an important decision. Enjoy your new Outback XT Touring!

      by Eastside Subaru on 03/10/2025

  • Car purchase

    5 out of 5 starsby Erin H on 02/24/2025
    updated 03/03/2025

    Today we purchased a car from East side Subaru. Super helpful employees. Knowledgeable and nice. Took a lot of stress out of the process. We worked with Chase, he helped us choose a car that right for us. He guided us through the finance options and helped us select our best option. Negotiated our trade in fairly. He was super easy to talk to and made us feel like a priority.
    • Erin, we're delighted to hear that Chase and the Eastside Subaru team made your car-buying experience stress-free. Thank you for choosing us, and enjoy your new vehicle!

      by Eastside Subaru on 03/03/2025

  • James at east side Subaru was Great!

    5 out of 5 starsby Jacob on 03/02/2025

    I worked with James Lee at east side Subaru. It was super easy, no pressure. I knew what I wanted and he helped me get it. I would recommend him and east side Subaru
    • Jacob, we're delighted to hear that James made your experience at Eastside Subaru smooth and pressure-free. Thank you for recommending us!

      by Eastside Subaru on 03/03/2025

  • Great service!

    5 out of 5 starsby Salim Sirtkaya on 03/02/2025

    Brandyn was my advisor and the whole experience was so smooth. Time and price estimates were right on spot. Brandyn walked me through the line items of the service thoroughly before and after.
    • Salim, we're delighted to hear that Brandyn provided you with a smooth experience at Eastside Subaru. Thank you for sharing your positive feedback!

      by Eastside Subaru on 03/03/2025

  • Quick and Reliable Service

    5 out of 5 starsby Xan on 02/27/2025

    The employees are polite and give great service.
    • We're glad to know your experience at Eastside Subaru was a positive one, Xan! Thanks for this 5-star rating. Take care!

      by Eastside Subaru on 02/27/2025

  • Smashing Success

    5 out of 5 starsby green eyed lady on 02/23/2025

    What a delight. Great atmosphere. Answered all my questions and then some. Very patient. 10🌟.
    • It was our pleasure to assist you. Thank you from all of us here at Eastside Subaru!

      by Eastside Subaru on 02/25/2025

  • Good deal after all! Great professionalism

    5 out of 5 starsby Glauco on 02/23/2025

    Come prepared on what you want and how much ch you want to spend and you’ll get a good deal! Costco auto program really helps to get additional value on services
    • Glauco, thanks for sharing your experience! We're glad to hear that the Costco auto program added value to your visit to Eastside Subaru. Enjoy the ride!

      by Eastside Subaru on 02/24/2025


About our dealership

Creating Customers for Life!

We understand that every driver wants to shop for a car differently, so Eastside Subaru invites you to explore our New and Used vehicle inventory online or in person. Whatever you prefer, just know that our expert staff is renowned in the Eastside and Seattle areas for their ability to listen to drivers' needs, and help them find just the right car and/or services to suit their lifestyle.

What sets us apart
Our Love Promise is demonstrated by our partnership with local charities and non-profit organizations. We're proud to donate to ASPCA, National Park Foundation, YMCA, Gonzaga University, Teach for America, Meals on Wheels, Make a Wish, and many more.
As the proud recipient of the Customer Commitment Award in 2014, 2016, 2017, 2018, 2019, 2020, and 2021, we'll never stop trying to support our surrounding community. Eager to learn more about Eastside Subaru? Visit us today!
Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area