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Customer Reviews of Eastside Subaru

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157 reviews
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  • Smashing Success

    5 out of 5 starsby green eyed lady on 02/23/2025

    What a delight. Great atmosphere. Answered all my questions and then some. Very patient. 10🌟.
    • It was our pleasure to assist you. Thank you from all of us here at Eastside Subaru!

      by Eastside Subaru on 02/25/2025

  • Good deal after all! Great professionalism

    5 out of 5 starsby Glauco on 02/23/2025

    Come prepared on what you want and how much ch you want to spend and you’ll get a good deal! Costco auto program really helps to get additional value on services
    • Glauco, thanks for sharing your experience! We're glad to hear that the Costco auto program added value to your visit to Eastside Subaru. Enjoy the ride!

      by Eastside Subaru on 02/24/2025

  • Good customer service

    5 out of 5 starsby Gage Williams on 02/23/2025

    James was very helpful when I went to buy my new wrx, he wasn’t pushy at all and really was there to help. I would recommend this dealer and more specifically, James’s help to others.
    • Gage, we're delighted to hear that James provided such helpful service during your visit at Eastside Subaru. Thank you for recommending us, we hope you enjoy your new WRX!

      by Eastside Subaru on 02/24/2025

  • Great experience

    5 out of 5 starsby Alejandro on 02/20/2025

    John was very helpful and acted like a true professional in helping us make our purchase. Very transparent and made for a pleasant experience.
    • Alejandro, we're delighted to hear that John provided you with a professional and transparent experience at Eastside Subaru. Thank you for sharing your positive feedback!

      by Eastside Subaru on 02/21/2025

  • Great experience working with Mathew.

    5 out of 5 starsby Carol on 02/19/2025

    Great place. Didn’t feel pushed. Would recommend shopping here.
    • Carol, we are thrilled to hear you enjoyed working with the Eastside Subaru team. Thanks for leaving us a five-star review. Safe travels in your new ride!

      by Eastside Subaru on 02/20/2025

  • Easy and helpful

    5 out of 5 starsby Adam on 02/15/2025

    Ben was helpful from the start, providing me with all the info I needed quickly. He was friendly and moved things along quickly through the process. Found the car I wanted, the t re a worked fast to prep it, get through the paperwork and they all stayed late. I appreciate all their efforts.
    • Adam, we're delighted to hear that Ben and the team at Eastside Subaru made your car-buying experience smooth and efficient. Thank you for recognizing their hard work and dedication! Enjoy your new ride!

      by Eastside Subaru on 02/18/2025

  • It was great working with Chase to get us set up with a “new” used car!

    5 out of 5 starsby Rommel D on 02/16/2025

    It was as stress-free a process as we could have hoped for. From the moment we test drove to the moment we bought the car, and even after that, Chase was able to help us with any questions and concerns, and even offered to replace a broken light bulb that we noticed the day after the sale. Highly-recommended!
    • Rommel, we're delighted to hear that Chase made your experience at Eastside Subaru stress-free and enjoyable. Thank you for the high recommendation! Safe travels in your new car!

      by Eastside Subaru on 02/18/2025

  • Bought my new Subrau Forester

    5 out of 5 starsby Mori on 02/14/2025

    My wife and I bought our new Subaru Forester upon visiting East Side Subaru in Kirkland, WA, about three weeks ago. From the moment that we met our sales consultant, Lexi Rutledge, at the front door all the way to the end when we left the dealership in our new Forester, we were 100% happy with her pleasant attitude, patience, knowledge, and intelligence. Do yourself a favor and speak with Lexi first if you plan to buy a Subaru at East Side Subaru.
    • Mori, thank you for sharing your experience! We're delighted to hear that Lexi provided such excellent service during your visit to Eastside Subaru. Enjoy every moment with your new Forester!

      by Eastside Subaru on 02/18/2025

  • Bought it

    4 out of 5 starsby Satisfied customer on 02/07/2025

    That they will negotiate with you. Laid back no pressure, friendly.
    • This review means a lot to us! Thank you for choosing Eastside Subaru.

      by Eastside Subaru on 02/10/2025

  • A great experience.

    5 out of 5 starsby Jennifer Ciarlo on 02/09/2025

    I’ve bought a decent number of cars over the years and the process has never been pleasant. It seems to take an inordinate amount of time and the sales people I’ve dealt with were never just straight with you. I had a totally different experience with Eastside Subaru. Jose and the entire team we interacted with were genuinely nice people who were good at their job. I’m grateful to have been referred there and to have had such a positive experience. What a difference! Thank you Eastside Subaru! And BTW, Dad loves his new ride… 🚘
    • Jennifer, we're delighted to hear that Jose and the Eastside Subaru team provided you with a refreshing car-buying experience. It's wonderful knowing your dad loves his new ride too! Thank you for choosing us and sharing your positive feedback!

      by Eastside Subaru on 02/10/2025

  • I got the car I wanted!

    5 out of 5 starsby Stu on 01/27/2025

    I received fast service with Arsen locating the exact car I wanted in just a few hours and closing the deal within two days. He was knowledgeable and helped me to learn the latest features.
    • We're delighted to hear that Arsen provided you with quick and knowledgeable service at Eastside Subaru! It's great to know he helped you find the perfect car and guided you through its features. Enjoy your new ride!

      by Eastside Subaru on 01/28/2025

  • John helps you find the car you NEED

    5 out of 5 starsby Andrew keaton on 01/19/2025
    updated 01/27/2025

    Likes: Excellent service, patient employees, tailored experience for you, large enough inventory of models Dislikes: Limited colors in the available in the selection
    • Andrew, we're delighted to hear you enjoyed the service and tailored experience at Eastside Subaru! We appreciate your feedback on our inventory colors and will take it into consideration. Thanks for choosing us!

      by Eastside Subaru on 01/27/2025

  • Experienced with Confidence

    5 out of 5 starsby Hua on 01/24/2025

    Very friendly. Knowledgeable!
    • Thank you for choosing Eastside Subaru, we appreciate your positive feedback!

      by Eastside Subaru on 01/24/2025

  • Excellent Sales service

    5 out of 5 starsby Chris O on 01/21/2025

    Thank you so much for treating us with respect and getting all of our questions answered. Smooth and quick buying experience.
    • We're delighted to hear that you had a respectful and seamless experience with us at Eastside Subaru. Thank you for choosing our team, and enjoy your new vehicle!

      by Eastside Subaru on 01/21/2025

  • Quick and Easy

    5 out of 5 starsby Grant K on 01/17/2025

    Mark was great, he allowed me to test drive the vehicle alone. He had trusted me, allowing me to trust him. Gave me a few scenarios which worked well for me. Was in and out of Eastside Subaru in record time.
    • Grant, it's fantastic to hear that Mark provided such a trusting and efficient experience at Eastside Subaru. We're glad everything worked out smoothly for you! Enjoy your new ride!

      by Eastside Subaru on 01/21/2025

  • Nice to Work With

    5 out of 5 starsby Pat on 01/16/2025

    I've always had courteous and prompt service. I've been doing business with them for over 20 years.
    • Thanks for your continued trust in our Eastside Subaru team, Pat! We appreciate it. Take care!

      by Eastside Subaru on 01/17/2025

  • Overall smooth experience

    5 out of 5 starsby Subie on 01/16/2025

    Sales and delivery are smooth. There are some issues with finance and document, but they took action quickly to address those issues.
    • We're glad to hear that the sales and delivery process went smoothly at Eastside Subaru. We appreciate your patience, and we're pleased our team could resolve that matter quickly for you!

      by Eastside Subaru on 01/17/2025

  • Easy, direct, fair priced, quick sale

    5 out of 5 starsby Scott in Everett on 01/16/2025

    This was a great overall car purchase experience. Start to finish 90 minutes including test drive. Chris was easy going, helpful, professional, and fair. My wife and I appreciated being able to shop and review ourselves, locate a car, come check it out, get a fair price, buy that vehicle (gently used 23 outback), and do it quickly!
    • Scott, we're delighted to hear that Chris and the Eastside Subaru team made your car purchase experience smooth and efficient. Enjoy your gently used '23 Outback!

      by Eastside Subaru on 01/17/2025

  • Purchase Ascent

    5 out of 5 starsby Kevin on 01/12/2025

    Dealership was honest and professional. No games treated me with respect.
    • Kevin, thank you for leaving Eastside Subaru a five-star review! We are happy to hear that our team was honest and professional.

      by Eastside Subaru on 01/13/2025

  • No pressure and very helpful in matching my wants and my budget

    5 out of 5 starsby Curtis on 01/09/2025

    Dont be fooled by the small showroom. They have lots of cars they will bring out for you to check over. No pressure sales, at least with Nick E. It was a pleasant, quick experiance with the Forester we purchased early in 2024 so when I needed to buy another car a month ago, I came back to them and bought a Crosstrek. Only negative is the parking lot is on the smaller size.
    • Thank you for choosing Eastside Subaru again! We're glad to hear that Nick provided a pleasant and pressure-free experience with both your Forester and Crosstrek purchases. We appreciate the feedback about our parking lot, and we'll keep it in mind as we strive to improve every aspect of our service. Enjoy your new ride!

      by Eastside Subaru on 01/09/2025

  • Lexi Took Care of Us!

    4 out of 5 starsby Shellyb on 01/05/2025

    Lexi was knowledgeable, professional, kind and caring in helping us buy a nadvertising. One complaint about Dealership- advertised car online at price. We agree to a price. At closing they told me because they brought car in showroom and waxed it they wanted me to pay $1550 plus $895 for internal-i cried foul! Not my problem-false advertizing.

About our dealership

Creating Customers for Life!

We understand that every driver wants to shop for a car differently, so Eastside Subaru invites you to explore our New and Used vehicle inventory online or in person. Whatever you prefer, just know that our expert staff is renowned in the Eastside and Seattle areas for their ability to listen to drivers' needs, and help them find just the right car and/or services to suit their lifestyle.

What sets us apart
Our Love Promise is demonstrated by our partnership with local charities and non-profit organizations. We're proud to donate to ASPCA, National Park Foundation, YMCA, Gonzaga University, Teach for America, Meals on Wheels, Make a Wish, and many more.
As the proud recipient of the Customer Commitment Award in 2014, 2016, 2017, 2018, 2019, 2020, and 2021, we'll never stop trying to support our surrounding community. Eager to learn more about Eastside Subaru? Visit us today!
Amenities
  • Complimentary Loaner Cars
  • Complimentary Coffee
  • Cable Television
  • Express Service
  • Customer Lounge Area