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Customer Reviews of Checkered Flag MINI

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240 reviews
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  • Mini Cooper Purchase

    5 out of 5 starsby Judith on 06/05/2023

    I was helped by Jacob Cadogiin and Thom Coyle. They were both very knowledgeable and helpful. I like the no negotiation/ no negotiation policy. I was very satisfied with my visit. It is my third time buying a mini and I love the car.
  • Fantastic Service!

    5 out of 5 starsby Tanya on 05/17/2023

    Daniel kept me posted on everything that was going on with my car, and arranged for rides to and from my home as needed.
  • Satisfied Customer

    5 out of 5 starsby Debra on 05/02/2023

    Everyone was courteous and friendly. When servicing my car, I appreciate the upfront pricing and especially appreciate the personal touches.
  • Service

    5 out of 5 starsby Don on 05/01/2023

    Everyone there is super friendly, subject knowledgeable, and willing to help with anything.
  • Wonderful Checkered FLag mini Service

    5 out of 5 starsby Kenneth on 04/18/2023

    Daniel, the Mini Service Manager ALWAYS does an awesome job of setting my appt up and over communicating to make sure i am aware of what is happening!
  • Friendly service

    5 out of 5 starsby Bill on 04/17/2023

    Very friendly and straightforward staff. I always feel welcomed there.
  • Maxi service for Mini cars

    5 out of 5 starsby Dale on 04/05/2023

    Daniel's knowledge and willingness to help. Coffee machine. Quality of work.
  • My first MINI!

    5 out of 5 starsby David on 02/01/2023

    Honest, direct, clear, and efficient communication. Asked what I needed and then provided it without any unnecessary information.
  • Wife had to walk home

    1 out of 5 starsby Mike on 01/24/2023

    I bought a brand new Countryman last year fully loaded for my wife's birthday. Wife's dream car. She loves it. 1 year later (little over 6K miles), the car breaks down. It won't stay in gear. We call the service department and let them know it's our only car and she's stuck at a business. When we bought the car, the dealership said if we ever had a problem, they would provide a no cost loaner immediately. The service department now says they don't have any loaners available and my wife has to walk home. No words to describe how disgusted I am right now.
  • Excellent in all aspects

    5 out of 5 starsby Marcelo on 01/22/2023

    The whole experience was flawless. Vanessa did an outstanding job, from the first contact online to the delivery of the Mini, and with additional support after the sale.
  • Totally Satisfied Customer

    5 out of 5 starsby Arlene on 01/15/2023

    I was very impressed with the excellent video/audio inspection report and level of detail provided followed with a written report. I have never received such an excellent auto inspection report like this and am totally spoiled. This video report showed me my vehicles problem areas, confirmed the necessity and level of urgency for each recommended repair. Thank you so much for this First Class inspection report. I also want to thank the professional technicians who conducted this excellent inspection report and Daniel in the Mini-C Service Department for answering and clarifying my concerns and questions. Outstanding!
  • Great service

    5 out of 5 starsby Joseph on 01/12/2023

    Service was easy and straightforward. The communication from the service department was excellent.
  • Routine service

    5 out of 5 starsby Chas on 01/09/2023

    The ease of scheduling the appointment; quick turnaround time for completing the service; comfortable customer waiting area;
  • Mini service visit

    4 out of 5 starsby Imelda on 12/13/2022

    friendly staff, excellent service and clean facilities
  • Third car with Checkered Flag!

    5 out of 5 starsby Nicole on 11/14/2022

    Ease of everything- service was great! Process was no hassle and no pressure.
  • Wish I could give 100 Stars

    5 out of 5 starsby Shannon on 11/13/2022

    My experience with Corie Sanderson was AMAZING for my most recent car sale. This was my first time visiting Checkered Flag and it did not disappoint. From the beginning of me inquiring about the car, Corie took the lead and helped me with each turn and task to get the car sold. Even after buying the car, I found a small flaw and Corie directed me in the right direction to the right department number to get it rectified. This was hands down the best experience I’ve had buying a new car. Core always had a smile on her face and got to business and wa professional and personable the entire time.
  • Service review

    5 out of 5 starsby Fredney on 08/21/2022

    Friendly, timely response’s, appreciate videos like I’m with the service tech instead of just assuming the service tech knows what is best.
  • Welcoming and gracious

    5 out of 5 starsby Gregory on 08/09/2022

    Pleasant staff, attention to particular needs, genuine. I'd recommend, although many friends favor larger vehicles. No matter, my time with you was wonderful.
  • Checkered Flag MINI

    5 out of 5 starsby Robert on 07/25/2022

    The service staff is always friendly, professional, and up front o what service needs to be performed on my MINI. Checkered Flag's shuttle allows me freedom leave my car and return when the service is completed.
  • It’s def. Pricey, but you get what you pay for..QUALITY.

    5 out of 5 starsby Becc on 06/01/2022

    It was an easy check in process. The gentleman helping me seemed very kind. It was primarily clean which I genuinely appreciate. Most service centers’ waiting room/area is poorly kept. Additionally, I was followed-up with in a timely manner with updates about my car.
  • Neil Stillman

    5 out of 5 starsby Neil on 05/17/2022

    Very good service and didn’t try to sell me anything I didn’t need

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