Customer Reviews of AutoNation Honda Dulles
Review type:
I love this place
by LJT1 on 03/17/2025updated 03/27/2025Friendly fair price and promises kept.AutoNation Honda of Dulles
by Saraaaa on 12/06/2024updated 12/13/2024Kumar was great to work with! He’s very informative, professional, and personable. He made the car selling process very easy and straightforward. I’d definitely recommend working with Kumar and AutoNation of Dulles!Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Great Customer Service
by Ivand518 on 10/25/2024updated 11/04/2024I recently sold my BMW X5 to the dealership, and the entire experience was excellent, thanks to Kumar. From the start, he kept in regular contact with me, guiding me through each step of the process. Kumar was professional, attentive, and… made sure all my questions were answered, making the sale smooth and stress-free. His dedication to customer service truly stood out, and I would highly recommend him to anyone looking for a hassle-free car transaction. Thanks, Kumar, for making this a great experience!”Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Happy Honda Owner
by Marie H on 10/14/2024updated 10/21/2024The car buying experience was less stressful and more pleasant than anticipated. The sales person (Connor W.), explained the safety and convenience features, went over the different 2 CR-V models and trims, and patiently answered all my… questions.Hi Marie, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Great Service
by Sean seller on 10/15/2024I recently sold my vehicle to Autonation Honda Dulles and the experience was seamless. My sales rep Kumar was professional and straightforward during our entire interaction and did everything within his ability to make the paperwork easy… and efficient. I would definitely work with this dealership again.Hi Sean, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. We look forward to your next visit! Take care!
Used car purchasing
by Gsbaran on 09/06/2024I worked with Mohamed, who handles purchasing used cars from individuals. We were considering selling my recently passed brother in law’s car. Mohamed was exceptionally caring and helpful! He went out of his way to assist us with getting a… new key for the vehicle because we initially could not find keys. I had explained to him that my wife and I were only in town for a day, and had many errands to run and tasks to complete to try to settle my brother in law’s estate. As it turned out a neighbor instead purchased the car from us. When I called Mohamed to let him know we would not sell to his dealership, he was extremely gracious, stating he was happy things worked out for us! He even delivered the key to my brother in law’s house, even though we didn’t sell the car to him. We were so moved by his compassion and concern for our difficult situation! He is a credit to your organization!Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. If you ever need help, just give us a call. Happy motoring!
Honda civic hatchback car purchase
by Tadyous on 07/20/2024Sales person and the manager were very helpful and patient They were very welcoming and very cooperative.Hi Tadyous, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
New car 2024 Honda Accord
by dylan saale on 06/21/2024Ahmad was awesome. So friendly and right to business. Was super prepared and wanted to get us the car we wanted. He was great.Hi Dylan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Bad business
by Bluedevil on 04/15/2024Shabby and deceptive sales practices in final contract. Never asked if extra products were wanted, just included in final price. Rushed through electronic signature process on Mac without accurate explanation of what was included. Admin… fee and “protective” products added approximately $2500 to price.Hi, we would like to get some more details about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (571) 357-3961 at your earliest convenience to discuss how we can turn your experience into a positive one.
Excellent experience
by Dre Chicas on 03/18/2024Charif and his team at AutoNation did a great job in assisting me with buying my daughter her first car. They're sometimes challenges when buying an older used car, however Charif and AutoNation treated us as if it was a brand new luxury… vehicle and gave us excellent service and the communication was great. They stayed on top of the process from start to finish and even introduced me to many of the managers to ensure it was a great experience for my daughter. Thank you Charif and AutoNation.Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great Experience
by Biltom99 on 03/16/2024Honest, no nonsense purchase. Sales Person was extremely knowledgeable and at no time tried the high pressure tactics you experience at most car dealers. The GM was an honest straight shooter who saw to it that I could literally close this… deal in about 30 minutes. The finance folks were extremely efficient and organized.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Sales
by Tabletop on 03/14/2024We were pleasantly surprised. There was no high pressure put on us. Everything was slowly and clearly explained.Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!
Easy Process for purchasing my vehicle
by Andrew J on 03/07/2024Kumar was very helpful, they were backed up for appraisals and I was in a hurry. I left the vehicle with them, he drew up all the paperwork and had it ready for when I returned. He made the process very simple and efficient, highly… recommend.Hi Andrew, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Purchased a used f350 daully from a Honda dealer!
by Willie Jill on 02/28/2024I purchased a used f350 from Honda national Dulles. I am tickled silly with the truck so far only had it a couple days. The sales team was nice to work with, thank you all.Hi Willie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Amazing experience with Charif
by HamidRM on 02/21/2024Recently purchased a Honda Accord with AutoNation. Charif was my sales associate, he went above and beyond to make sure I get a good deal and the right car. He took his time to show me all the options for my budget and worked with… management to meet my budget. I truly appreciated his time and efforts.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
New CRV EXL
by Anjali Saini on 02/16/2024I recently had a wonderful experience buying a new car from Auto Nation Dulles, after conducting a detailed search with other dealerships in the area. They promised me additional accessories, which I appreciated as a kind gesture in… building lasting customer loyalty. The sales and technical teams were very resourceful and helpful, and both the manager and salesperson were very patient and cooperative.Hi Anjali, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future.
Auto Nation
by KevinFox on 02/16/2024AutoNation was great getting me an estimated price before i came to dealership, and then worked with me to make the new 2024 Honda Odyssey fit into the budget i needed. THANKS!!We are pleased to hear you had such a positive experience with us, Kevinfox! We always strive to provide personable and excellent customer service. Thank you again for the review!
Excellent experience selling my car
by Ann xxx on 02/03/2024My experience with Kumar was excellent. He kept the appraisal process moving and got me a good price. I would recommend him highly.Hi Ann, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future.
Frustrated and disappointed
by Jhon on 01/24/2024Frustrated and disappointed. Bought a used car and test drove it. There’s little vibration and addressed it. Bought the car and left it for 4 days so the chief mechanic can inspect it. Got a call from my salesman and told me that no more… vibration and no more cricket sound on the front passenger side. Took the car home gave then the benefit of the doubt and came back after two days coz the vibration still there. The salesman lied to me thinking maybe I’m stupid and don’t know anything about cars. So I came back and the chief mechanic came out and yelling at the sales manager about looking at my car again. So I took the car home and emailed the general manager. I came back and told them it was the motor mount so they took the car from me and brought it inside the service area and after maybe 10 minutes the manager came to me and told me that they check the car and nothing wrong with it. They didn’t know that I already have the car check by my personal mechanic and it was the motor mount and it’s only a $600 dollar fix. I still took the car home and have it fixed and now it’s working properly no more vibration. The one I really hate is when they lie to your face thinking that your dumb. Pls avoid this dealership. You cannot trust the sales person up to the general manager.Hi Jhon, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3961 to discuss what we can do to help.
Purchased New Car
by mkel12345 on 01/10/2024Overall, I'd give the dealership an average rating. The car salesman was very helpful, knowledgeable and in no way contributed to the experience, but I was rather disappointed with the experience. We were at the dealership for almost 7… hours on Saturday (only 2 of 5 finance workers showed up). Their system proceeded to crash at the end of the evening and we had to come back the following day to finish paperwork. There didn't seem to be much cause for concern regarding time spent. In the 3 hour wait to see a finance person we were never once approached to apologize for the wait by management - it was only our salesman who kept checking and apologizing.Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (571) 357-3961. We hope to hear from you.
New Honda Accord
by smcclure1983 on 01/10/2024Hamid was courteous and helpful. I had my mind made up before going in to the dealership and it was a quick and painless process. Will definitely recommend to friends and family.Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Sandy Karon on 03/28/2025