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AutoNation Honda Dulles


21715 Auto World Cir, Sterling, VA 20166 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (40) No (10)
Service Rating
Recommend:
Yes (91) No (6)
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Dealership Sales Review

1 out of 5 starssales Rating
Sold car with hidden defects
Written by AnkitaV on 07/07/2025
updated 07/14/2025

If I can give them negative stars, I would. I will never recommend them to anyone. They sell cars knowing they are faulty. They misrepresent them and pressure you into buying them. They sold a car to us and within two and half weeks, the car was not in driving condition. They replaced the clutch actuator before selling it to us and the same clutch actuator failed again. We can't even get it inspected in MD because it's not in driving condition. They took the car to fix it but we don't trust the car and we don't trust them. Beware. Go anywhere but here. Not to mention the people are not nice to talk to. You can not get a hold of the general manager. All the sleezy salesmen and their supervisors are just trying to pawn the faulty cars on whoever walks in there. Also, please beware of their return policy. It's 5 days compared to any other normal dealerships. They don't even tell you the return window when you buy the car! They hide a lot of facts from you. They stopped communicating with us about the cars repairs. The general manager doesn't seem to care either. Haven't heard from a proper manager at all. Save yourself some headache and go somewhere where they won't cheat you.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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AnkitaV on 07/15/2025
Thank you, we figured out this issue with AutoNation Honda Dulles. I would like to retract or delete my review but I am unable to do so.
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Harrick Newman on 07/15/2025
Dealer Response
Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Dulles take our reviews very seriously. Please call our General Manager at (571) 357-3961 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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