Customer Reviews of AutoNation Honda Dulles
Review type:
Gift of new HR-V
Rating for service
by Momi381 on 04/12/2023Everything was so easyHello, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!
Excellent
by Edmunds on 04/13/2023Great to have photos of the issues with the car. He made sure all work performed was done in good time.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Maddog1 on 04/11/2023My experience was great. Jorge greeted me right away and we set up what the job would entail. Everything was done promptly and as planned.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
inspection
by TLInVa23 on 04/09/2023Honest discussion of work needed, fair accurate estimateHi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Recommend service
by Pranabs on 04/07/2023Our service rep Michael was very helpful. He explained all the service recommendations and guided us through the process.Hi Pranabs, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Excellent service
by Svetlana on 04/06/2023Been a loyal customer for many years! We’ve all have Honda. Happy with quality of service and hope to have a great service in a future. Thank you Honda:)Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
Auto Nation Honda Dulles
by Bpatus297 on 04/03/2023Great friendly staffHi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Ridgeline Ssle
by JJBuyer on 04/02/2023Wayne did a great job helping me find the truck I needed. Thanks!Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Purchase of a 2023 Honda Polit
by Car Person on 03/30/2023For many years we have been buying new vehicles from different dealerships, without question, buying our new Honda Pilot from AutoNation has been the best experience yet. From first contact, the salesperson was courteous, knowledgeable and… very honest during the negotiation process. When we reached an agreed price for our new vehicle no additional surprises surfaced. Financing also went smoothly. Overall, purchasing our vehicle from AutoNation was easy. We will be returning to AutoNation for our next purchase.Hi, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Service
by Deborah on 03/29/2023Friendly , fast service. Great coffee in the waiting area! ; )Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Excellent experience
by JulMcQu on 03/28/2023I recently bought a new Honda Accord from AutoNation Honda Dulles. They had a good selection of new cars in stock. The prices were reasonable - they didn’t try to go over MRSP. Josh in sales and Asiem in financing were excellent to work… with.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Oil change
by Andre385 on 03/27/2023One more time, I was really happy with teh service and the facilities when I have to waitHi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Service
by Sayed Huss on 03/26/2023Toke my car for maintenance to AutoNation Honda. Fawad Hassan did a great job processing my service request. Answered all of my questions about any recalls for my car and what services were needed. Great customer service from Fawad. Thank… youHi Sayed, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Service
by Elijah7 on 03/22/2023Service was terrible. No one in the service department answers their phone to let you know how your car is doing or when it would be ready. No updates on your vehicle. They had my car for 1 week and did not touch it until i called and got a… hold of someone after the 100 phone calls. Car was done for 3 days sitting there and no one called or said anything about my car being done. I finally got a hold of someone and they told me my car was ready to be picked up. Bad experience.Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Dulles take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (571) 357-3961 -- we hope to hear from you soon.
Great Service done by Adam K.
by Luis Torres on 03/18/2023Mr. Adam was able to identify and provide the right information about the repairs my car needed.Hi Luis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great Service!
by Pilot guy on 03/17/2023I was having trouble with my 2016 Pilot. Trouble lights appeared numerous times. I brought it in to Dulles AutoNation and worked with Adam. He and his staff were relentless in finding the cause of the problem. They tried numerous… solutions and ended up replacing the fuel injectors and the starter. Cost of the repairs was $0.00! Thank you Dulles AutoNation!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!
Superb Service
by Alison A on 03/16/2023When i first bought my car here, I informed the sales rep that i would be getting the service done at a closer location. But, ever since the first service, I knew that this is where i would be bringing my car for service from now on. My… service rep is awesome! I get treated as a VIP every time. He's very professional, honest, takes time to explain everything to me and is very accomodating based on my schedule. I have been to other Honda dealerships in the past who provided terrible service. I'm so happy that i receive such great service at this dealership. It's worth the drive.Hello Alison, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Fantastic Service
by Caitlin on 03/13/2023Oscar was extremely knowledgeable in explaining the work that needed to be done on my car. The work was done in a timely manner and the car runs better than ever.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
AutoNation Dulles
by No cats on 03/11/2023I have been using this service department ever since it opened, previously having used its predecessor in Leesburg, VA. I always feel confident that the service performed was necessary and done professionally.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Excellent dealership
by Scott Smith on 03/11/2023Fast and painlessHi Scott, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Service
by Only Honda on 03/11/2023They did what was neede in a timely matter. Very helpful as alwaysHi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello George, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
by Nyla Silvester on 07/08/2025