Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
Happy Customer in Va.
by Rockie on 01/12/2020I was able to get my vehicle’s frame checked out and feel safe about my vehicle without paying an arm and a leg30k check
by Kathy on 01/10/2020Great service staff. The waiting room was comfortable and well stocked with warm beverages.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. John Nickens, General Manager | jnickens@pageauto.com
Number 1
by Verlan on 01/09/2020Fast service, competent work and convenient.Verlan, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. John Nickens, General Manager | jnickens@pageauto.com
Camry well taken care of at Mechanicsville Toyota
by Kenneth on 01/09/2020The staff at the service center was very clear and informative in describing what service my car needed, how long it would take and how much it would cost. And the service my car needed was done quickly and my car seems to be running well.… In my current car, I've driven 100,000 trouble free miles and it can't be a concidence that during this time Mechanicsville Toyota has been providing service on it.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. John Nickens, General Manager | jnickens@pageauto.com
Service was excellent.
by Glenn on 01/09/2020No surprises. the car was eeady in the anticipated timeframe.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! John Nickens, General Manager | jnickens@pageauto.com
New Highlander Limited
by Ken_Russell on 01/08/2020No Hassel. James worked overtime to find us exactly what we wanted and didn't try to sell us somethine we didn't want. Very plesant to work with.Ken, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! John Nickens, General Manager | jnickens@pageauto.com
Helpful salespeople
by Cathy on 01/08/2020Person was nice and show me cars that I really liked and that was in my price range I was considerate of all the questions and answers that I was asked.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! John Nickens, General Manager | jnickens@pageauto.com
My Highlander
by Shirley on 01/08/2020Personal, accomidatingThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! John Nickens, General Manager | jnickens@pageauto.com
Brenda
by Brenda on 01/07/2020Service that greets you when you arrive and very good wait time.Brenda, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mechanicsville Toyota's Service Department. John Nickens, General Manager | jnickens@pageauto.com
Great service at Mechanicsville Toyota!
by Susanne on 12/30/2019updated 01/06/2020Polite staff, consult with you, fair pricing, considerate of timeThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! John Nickens, General Manager | jnickens@pageauto.com
Great service
by Michelle on 01/05/2020Easy to schedule an appointment. Always pleasant greeting. Comfortable waiting room. Work done promptly.Michelle, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. John Nickens, General Manager | jnickens@pageauto.com
Best Service Experience - Time after Time
by Kathryn on 01/04/2020Very professional staff - they work quickly but thoroughly and I never feel like i'm being "upsold" It's always such a pleasant experience and I've recommended Mechanicsville Toyota to several friends for purchases and service.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! John Nickens, General Manager | jnickens@pageauto.com
Trust Mechanicsville Toyota
by David on 01/04/2020Dependable and professional work.We appreciate the kind words, David. We look forward to seeing you again in the future! John Nickens, General Manager | jnickens@pageauto.com
Service
by Robert on 01/04/2020Very friendly reception in service and the entire staff was pleasant to interact with. The wait was not to long and the lounge comfortable.We appreciate the kind words, Robert. We look forward to seeing you again in the future! John Nickens, General Manager | jnickens@pageauto.com
Excellent service and sales team!
by James on 01/04/2020Straightforward, honest repoting of issues. I have confidence in the service and sales team. Joe Wilson is an excellent sales rep: friendly, incredibly knowledgeable, trustworthy. I bought a 2020 Prius from him. Easy process, if a bit… long--the sales room was busy on 12/31/19!We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! John Nickens, General Manager | jnickens@pageauto.com
Great Experience!
by Judith on 01/05/2020Friendly people, easy sale! Love the whole atmosphere of this dealership!Judith, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! John Nickens, General Manager | jnickens@pageauto.com
Happy customer
by JT on 01/03/2020Don B. my sales associate was very friendly, fair, and knowledgeable. He got right to the point without being too pushy and I am very happy with my purchase.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! John Nickens, General Manager | jnickens@pageauto.com
car milage service and inspection
by Lutricia on 12/28/2019updated 01/03/2020I am always please with my car service with you allThank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. John Nickens, General Manager | jnickens@pageauto.com
Prius repair
by Charlotte on 12/28/2019updated 01/03/2020they always treat me with respect and keep me notified of what's going on with my car. the shuttle is great, so I don't have to sit and wait till my car is doneCharlotte, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! John Nickens, General Manager | jnickens@pageauto.com
Service review survey
by Martha on 12/25/2019updated 01/02/2020Quick, clean, pleasant, does work quickly and explains what they do and what they feel needs to be done.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! John Nickens, General Manager | jnickens@pageauto.com
45,000 mile checkup
by Mark on 12/23/2019updated 01/02/2020It was done though not all that was asked.Mark, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. John Nickens, General Manager | jnickens@pageauto.com
Toyota RAV4 Hybrid
Toyota Tacoma
Toyota 4Runner
Toyota RAV4
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Rockie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. John Nickens, General Manager | jnickens@pageauto.com
by John Nickens on 01/16/2020