Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
Excellent
by Ravishankar on 12/23/2019updated 01/02/2020Service team members are polite, professional and pleasant, besides their excellent service.Great Dealership!
by Harriet on 12/23/2019updated 01/02/2020Marvin Bracey was an awesome salesman. He knew the vehicle and matched what I was in the market for.Thank you for your great review, Harriet! We're glad to have Marvin on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! John Nickens, General Manager | jnickens@pageauto.com
Great customer service!
by Nathan on 12/22/2019updated 01/02/2020Great dealership th o work with. Second time I have purchased a Toyota from Mechanicsville Toyota and I look forward to purchasing a third in the near future!Thank you for leaving us this great review, Nathan. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! John Nickens, General Manager | jnickens@pageauto.com
Maintenance service
by Kenneth on 01/01/2020Courteous and Professional. Made sure that my seats and floor mats were protected from grease as i had an issue with that before. Explained well recommended maintenance service.Kenneth, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. John Nickens, General Manager | jnickens@pageauto.com
Excellent Customer Service
by Terry on 12/31/2019Ron was exceptionally nice and even put my front license plate on for me. Wayne also provided excellent customer service.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. John Nickens, General Manager | jnickens@pageauto.com
Marvin Bracy
by Thelma on 12/31/2019The sales person and how he worked with me and my daughter and kept us informed as he worked on getting me approved for the vehicle. Very professional.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. John Nickens, General Manager | jnickens@pageauto.com
Quick service
by Stephanie on 12/29/2019Fast appointment, friendly, quick serviceStephanie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. John Nickens, General Manager | jnickens@pageauto.com
Renee L.
by Dawn on 12/22/2019Friendliness. Ability to listen and try to meet my goals/needs. Did not try to oversell, but explain every aspect and let you choose.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! John Nickens, General Manager | jnickens@pageauto.com
20K Service
by William on 12/20/2019updated 12/26/2019Service was done promptly after we dropped the vehicle off . The service was completed ahead of scheduled time.William, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. John Nickens, General Manager | jnickens@pageauto.com
50 thousand miles service
by Liem on 12/19/2019updated 12/26/2019Quick and warmed treatment towards customerLiem, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! John Nickens, General Manager | jnickens@pageauto.com
Great service
by Cynthia on 12/18/2019updated 12/26/2019They were able to honor a price we were quoted from another dealership that did not have the vehicle in stock.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! John Nickens, General Manager | jnickens@pageauto.com
Love this place for service
by Nestor on 12/24/2019Quick, clean service. Was advised of items requiring attention soon.Nestor, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. John Nickens, General Manager | jnickens@pageauto.com
Yep👍
by Kyle on 12/23/2019Nice people. fast service on warranty work.Kyle, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. John Nickens, General Manager | jnickens@pageauto.com
Great Service
by Kim on 12/22/2019Very efficient, in and out and everything was done correctly.We appreciate the kind words, Kim. We look forward to seeing you again in the future! John Nickens, General Manager | jnickens@pageauto.com
A Job Well Done
by Edgar on 12/21/2019Convenience of appointment.Edgar, thank you for the feedback! We are happy to hear about your positive experience at Mechanicsville Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! John Nickens, General Manager | jnickens@pageauto.com
Hometown feel/ great experience
by Amanda on 12/21/2019Very helpful and they listened to what was important to me.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! John Nickens, General Manager | jnickens@pageauto.com
Mechanicsville Toyota
by Rick on 12/15/2019updated 12/20/2019Quick friendly service with timely follow throughRick, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. John Nickens, General Manager | jnickens@pageauto.com
My exeperience with Mechanicsville Toyota.
by Jenny on 12/14/2019updated 12/20/2019Mechanicsville Toyota service department always treats me great. I think they are very thorough.Jenny, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. John Nickens, General Manager | jnickens@pageauto.com
Excellent Service
by Mike on 12/19/2019Comfortable waiting area. Fast service. Great staff - especially Sarah. Service specials. Work done right the first time.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. John Nickens, General Manager | jnickens@pageauto.com
Quality Service
by Dawn on 12/18/2019I feel the service is service I can trust.Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. John Nickens, General Manager | jnickens@pageauto.com
Service and repair review
by Alfred on 12/10/2019updated 12/17/2019Prompt, friendly and did the repair correctly.Alfred, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. John Nickens, General Manager | jnickens@pageauto.com
Toyota RAV4 Hybrid
Toyota Tacoma
Toyota RAV4
Toyota 4Runner
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. John Nickens, General Manager | jnickens@pageauto.com
by John Nickens on 01/02/2020