Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
Excellent Service Experience
by Thomas_K2 on 05/18/2017updated 05/31/2017The whole experience was professional and top notch! From the time I walked into the service area until the time I left I was treated like they really cared.Good service, but...
by Gohoos12 on 05/17/2017updated 05/31/2017Service reps were attentive and thorough. Repair and scheduled maintenance were prompt. $110 for diagnostic regarding the lack of sound effect from the key fob was excessive for a car still under warrantyThank you for the feedback! One of our top priorities at Mechanicsville Toyota is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
mrs
by Gloriamae on 05/27/2017quick in & out for service, friendly staff , good waiting area with complimentary coffee & vending machines dealership is in a good locationThank you for visiting the service department at Mechanicsville Toyota and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Well Done
by pathomas0606 on 05/24/2017Easy to schedule appointment online. They were on time and took my car right away. Service was done quickly and correctly (as far as I can tell).Thank you for the great review at Mechanicsville Toyota! I am happy to learn that you had a quick service experience. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Not Happy at First
by RAVA4_Granny on 05/24/2017We were not happy at first but after the sales manager got involved it turned out better than I ever thought it would.Thank you for the perfect review at Mechanicsville Toyota! I am glad that you had a positive purchased experience at our dealership. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
2017 corolla
by 1boiledowl on 05/11/2017updated 05/23/2017The salesman Dave White answered my never ending emails and was there at the time we had agreed on to meet. He was very nice and not pushy.Thank you for the great review! I am glad that Dave was nice and not pushy during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great Customer Service
by LRoseberry on 05/09/2017updated 05/23/2017After having constant issues with my used Audi I purchased through mechanicsville John made the trade in process easy and efficient. And I could not have been happier with how they handled everything.Thank you for the great review! We are happy to know that John made the process easy and efficient during your visit. If you need anything else at all, please come back to see us. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
2017 toyota highlander ,great experience
by BettyC2017 on 05/08/2017updated 05/23/2017Wes Doub was the most helpful, polite, and informative sales person we have ever had when trying to purchase a new vehicle.Thank you for the great review! We are glad that Wes was helpful, polite and informative during your visit. If you need anything else at all, please come back to see us. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
even though it was a busy day at the dealership the service man slowed down
by jnielson3aj on 05/08/2017updated 05/23/2017The tall man in charge of my support was in a good mood and was very informed. work was getting doneThank you for the great review at Mechanicsville Toyota! We are glad that you had a positive service visit. Dont hesitate to ask if there is anything else we can do to help you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Toyota maintenance
by Richard252 on 05/09/2017updated 05/23/2017It was convenient to schedule. Appointments available were great. Everyone was courteous and efficient. I never have to wait long at all.Thank you for the feedback at Mechanicsville Toyota! We are glad to learn that our staff was courteous and efficient during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Zak Lewis
by KevinODell on 05/01/2017updated 05/16/2017My salesperson, Zak Lewis, was very knowledgeable, enthusiastic, and helpful. He answered questions, and offered excellent information on the Highlander, as well as seemed educated on the competition, and vehicles in general. Other salesmen… and managers were also nice.Thank you for the wonderful feedback at Mechanicsville Toyota! I am excited to hear that Zak was very knowledgeable, enthusiast and helpful during your purchased visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great experience at Mechanicsville Toyota
by fishinman86 on 05/14/2017I liked the down to earth feel of the people. All the people were polite. No pressure to buy. They didn't try to show us other vehicles, and made sure we were qualified for the one we wanted BEFORE we got there. The salesman Wes was very… helpful, and was nice to get a picture of us in front of our new truck. He went above and beyond to satisfy us. Phil the financial manager was very knowledgeable and informative. He answered all my questions with friendly professionalism. They made us feel right at home at Mechanicsville Toyota. We had almost an hour to test drive the vehicle and look it over. Best car buying experience ever. I will be a repeat customer in the future.Thank you for the great review at Mechanicsville Toyota! I am glad that our staff was helpful and nice during your purchased visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Great experience...
by rond306 on 05/08/2017Great experience... Sale went smoothly and was even pleasant. I had done a lot of investigation on pricing and they beat it... The best I can say about any car dealer is that they treat you with respect . They do not try to oversell and… work with the buyer to determine the features that bestsellers meet the buyer's needs.... I had to return a week after purchasing a Highlander to have some options installed. (remote start and running boards) Service gave the same great service as sales. They provided an immaculate loaner car and fully explained what was being done. I have been a Toyota owner from the Celica/Corona days and this was my best experience....Thank you for the great feedback at Mechanicsville Toyota! I am pleased that you visit went smooth and pleasant which we know you deserve. I hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
New Automobile Purchase
by Deborah40 on 04/24/2017updated 05/05/2017Everyone was courteous and personable. The salesman was knowledgeable and the transaction was handled quickly. It was a great experience.Thank you for taking the time to write about your experience with us, Deborah>! At Mechanicsville Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy our team was able to exceed your expectations! Don't hesitate to contact us if there is anything else we can do for you. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
My Toyota Experience
by AliGrl66 on 04/29/2017updated 05/05/2017I liked the customer service , the scheduled appointments and being reminded of your appointments also a staff that's courteous and very familiar with the job.Thank you for the great review at our dealership! We are glad to know that our staff was courteous during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
10,000 check up
by Hanover1 on 05/05/2017I had a fender bender early in the week and everyone I spoke with was very concerned, listened to my concerns and follow through with a smile on their face. No problems with follow through.Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Mechanicsville Toyota. If there is anything more that we can do please come back and see us again. Take care! Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Happy Customer
by Van0209 on 05/01/2017The sales rep T.S. Chin. He was Very sweet, kind, very professional, he went out his way to help in all kinds of ways. I was very touched. He was awesome!! Loved himVan, thank you for the great review at Mechanicsville Toyota! We are grateful to know that Chin was kind and professional during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
recent service
by faceman3 on 05/01/2017Was able to schedule a last minute appointment as I have several times before- this dealership has always strived to be accommodating!!! Fair pricing; decent coupons! But the lounge is lacking in courtesies compared to some other… dealerships (vending machines and a brew coffee pot where others provide FREE snacks and a Keurig!!)Thank you so much for this 5-star review about your service experience at Mechanicsville Toyota! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Bought 2 cars in 1 day from an amazing dealership!
by Deannea on 04/30/2017Your staff is amazing. Tony Jones is a wonderful salesman who goes above and beyond to give us what we need. We love him and are so happy to continue doing business with him and Mechanicsville Toyota. Also want to give a shout out to your… finance guys - they were so helpful and fun to work with. Thanks to everyone!Thank you for the great review, Deannea! I am grateful to hear that Tony went above and beyond for you. At Mechanicsville Toyota, we value our customers and we look forward to seeing you on your next visit. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Idk
by JaniceSl on 04/26/2017Car was ready in the time promised, which turned out to be a little less than 2 hours. Waiting area very nice. There are separate rooms to watch a movie & a kids play room. Also there are chairs off to the side which is more private for… making phone calls or catching up on paperwork. Lastly there are computer desks if you need to work or play while waiting. Good job!Thank you for using our service department and the kind words about Mechanicsville Toyota. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Donât hesitate to ask if there is anything else we can do to help you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
General Service
by eclairebailey on 04/11/2017updated 04/25/2017Staff was personal and professional. Scheduled maintenance was quickly completed. Waiting room was clean and comfortable. Also, I enjoyed how easy and convenient it is to schedule my service online.Thank you for the great review! We are glad to know that our staff was personal and professional during your visit at Mechanicsville Toyota. Please let us know if we can ever help you in the future. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
Toyota Tacoma
Toyota 4Runner
Toyota RAV4 Hybrid
Honda Accord
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
We cannot thank you enough for this glowing review of our service center, Thomas! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back to Mechanicsville Toyota if you need anything else in the future! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000
by mechavtoyota on 07/11/2017