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Customer Reviews of Mechanicsville Toyota

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1579 reviews
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  • 50000 srvice

    5 out of 5 starsby Bill_Karen on 04/12/2017
    updated 04/25/2017

    Very quick service. Got there early and they took our vehicle right back and got started. The service was completed very fast.
    • Thank you for the great review! I am glad to know that you had a very quick service during your visit at Mechanicsville Toyota. Please let us know if we can ever help you in the future. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000  

      by dealerreply on 05/08/2017

  • Great Job, Dave White!

    5 out of 5 starsby Darlene44 on 04/21/2017

    I was so impressed with Dave White, the salesperson who walked me through with the entire process. There was no pressure and he facilitated the best deal I could ever had. I thought I went there to just inquire but end up driving my new Highlander home.He was very helpful and accommodating. He even let my 4 year old kid participate in putting the license plate which I feel so impressed.
    • Thank you for the great review, Deannea! I am grateful to hear that Tony went above and beyond for you. At Mechanicsville Toyota, we value our customers and we look forward to seeing you on your next visit. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 05/02/2017

    • Thank you for the great review at Mechanicsville Toyota! We are glad to hear that Dave was helpful and accommodating during your visit. We look forward to seeing you on your next visit. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 05/02/2017

  • Satisfied Customer

    5 out of 5 starsby ToyotaOwner17 on 04/19/2017

    The team is very efficient. The work is done in a acceptable time frame. If work is needed that I was not expecting, they give me a estimate and do not push to get it done right away. I am able to get a second opinion if needed.
    • Thank you for the perfect review! I am pleased to hear that our staff was efficient during your service visit. Please come back to see us if you need anything at all. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/20/2017

  • 2017 Prius 4 - WOW!

    5 out of 5 starsby alexmarten on 04/17/2017

    Marvin Bracy was great to work with on the sale of our new 2017 Prius 4. I want to highlight his professional attitude and personal care. In addition, Dean was extremely efficient in resolving the issue with a few missing accessories. I wanted to thank the Mechanicsville, VA dealership for an extremely positive car purchasing experience. In addition, the 2017 Prius 4 rides great, is wildly smart, and is highly rated by Consumers Report on reliability.
    • Alex, thank you for the perfect review! I am happy to hear that Marvin and Dean were professional and efficient during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/20/2017

  • Patrick Hughes

    5 out of 5 starsby phughes10 on 03/29/2017
    updated 04/07/2017

    Zak did a great job taking care of us. The buying experience was smooth and I appreciated Zak's attention to detail and personality.
  • Feedback on March 2017 Service

    5 out of 5 starsby Shellsmab on 03/26/2017
    updated 04/07/2017

    Knowledgeable, approachable team . . . I feel very comfortable asking questions and I get straightforward, easy to understand answers.
    • Thank you very much! Service is always our top priority, but the attention to detail is very important as well. Thanks for choosing Mechanicsville Toyota! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by quantrellsub on 04/14/2017

  • 10K Service

    5 out of 5 starsby navidog on 04/06/2017

    Curteous and friendly staff (not my first time there). There for 10K service on a 2016 vehicle. Fast service. Pleasant waiting area with amenities.
    • I sincerely thank you for going out of your way to write this review about Mechanicsville Toyota. I am happy to hear that our staff was courteous and friendly during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/12/2017

  • My Experience

    4 out of 5 starsby Jay1234a on 03/24/2017
    updated 03/31/2017

    Pretty forthright, easy to work with, not the typical sales pressure. Everyone in sales was very nice and polite. Buying used? Make sure to ask about the small things, like about keys! Mine came with 1. Parts quoted $350 to buy 2 more...
    • Jay, thank you for the perfect review! I am glad to know that our staff was nice and polite during your visit. Thank you for continually choosing Mechanicsville Toyota for your vehicle needs. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000 

      by dealerreply on 04/04/2017

  • 2017 4Runner purchase

    5 out of 5 starsby maxwell22 on 03/22/2017
    updated 03/31/2017

    Wes Doub helped me with my 2017 4runner purchase. Wes was great. He's professional, pro-active, he was available for Q&A, and his follow-up has been wonderful. I've already referred a friend to him for his next 4runner purchase.
    • Thank you for the excellent review at Mechanicsville Toyota! It is great to know that our staff was able to provide you with pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/04/2017

  • Costco Auto Buying Program

    5 out of 5 starsby Tieny00 on 03/20/2017
    updated 03/31/2017

    Dave White was great and no hassle involved with Costco program. Trade in was fair and dmv processing and loan was seamless!
    • Thank you for the review! I am glad to know that Dave was great and no hassle during your visit at Mechanicsville Toyota. We look forward to seeing you again. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/04/2017

  • Smile more - it wasn't that busy

    4 out of 5 starsby Annapurna1 on 03/21/2017
    updated 03/31/2017

    Whitney took the time to explain some Bluetooth features. As I watched other customers come in, they were acknowledged, but not with a friendly hello
  • My new Highlander

    5 out of 5 starsby cbsaunders44 on 03/30/2017

    No pressure to buy. I was given plenty of time to make a decision on what model to buy. I was shown different models to choose from.
    • Thank you for the excellent review at Mechanicsville Toyota! It is great to know that our staff was able to provide you with pressure-free service. Please feel free to call or stop by if there is anything else we can do to help you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 04/04/2017

  • Quick, Easy, and Excellent Service

    5 out of 5 starsby Lori_RAV4 on 03/13/2017
    updated 03/29/2017

    Joe was extremely professional and assisted us in preparing our deal in advance to make for a smooth/quick process during our visit. We were very happy with the transparency and ease of putting together a fair deal. Jay was also very accommodating with finance in reviewing our options and educating us on what to expect throughout the lease from Toyota. We will definitely be pointing friends and family in the right direction for Joe and the team.
    • Lori, thank you for the perfect feedback! I am glad that Joe and Jay were professional, accommodating and quick. We hope to work with you again in the future for any of your automotive needs! Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 03/29/2017

  • Great service

    5 out of 5 starsby mlaverdure on 03/13/2017
    updated 03/29/2017

    New to the area so naturally gravitated to the local Toyota dealer for service on our Highlander and Prius. Mechanicsville Toyota has proven to be a great service-provider. The staff is polite, professional, and speedy!
    • I really appreciate you taking the time to write this nice feedback at Mechanicsville Toyota. We focus on providing prompt service as well as being polite and professional. It's helpful to know that we are meeting our goal in regards to that. If there is anything else we can do for you just give us a call! Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 03/29/2017

  • Fast and friendly

    5 out of 5 starsby cslewis1967 on 03/25/2017

    Fast in and out (only needed State Inspection) Waiting room and service are clean. Never had any service problems for last 10 years.
    • Thank you for using our service department and the kind words about. We plan to continue giving great customer service and a comfortable and clean place for all our guests during their stay at our dealership. Don’t hesitate to ask if there is anything else we can do to help you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 03/27/2017

  • Good Service Dept

    5 out of 5 starsby ddenton on 03/24/2017

    Good customer service; usually have specials; had my car ready at the appropriate time; friendly staff, clean inside and out.
    • We appreciate your marvelous feedback! It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 03/24/2017

  • Tacoma

    5 out of 5 starsby Cassie66 on 03/03/2017
    updated 03/14/2017

    Super Friendly people and fast easy purchase. Loved the no pressure salesman Wes.went over everything in detail and made it the easiest car I ever bought
    • Thank you so much for the excellent review! Wes is a key component of our team here at Mechanicsville Toyota, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 03/17/2017

  • Mechanicsville Toyota

    5 out of 5 starsby BBlumenthal on 03/02/2017
    updated 03/14/2017

    Working with Dave White on selecting a vechicle was enjoyable. The envirinment had a positive vibe about it and the others we came in contact with were helpful and friendly.
    • Thank you for this amazing review! Dave is an excellent team member at Mechanicsville Toyota, and we could not be any happier to hear about your excellent experience! If you need anything else, please let us know! Sincerely, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 03/20/2017

  • GREAT EXPERIENCE

    5 out of 5 starsby Tiarajcg123 on 03/03/2017
    updated 03/14/2017

    Prior to calling and making an appointment, I checked the reviews and not only was I impressed about what customers had to say, the staff actually respondid as well. I recieved the same experience that I read about.
    • We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mechanicsville Toyota. If there is anything more we can do for you please come back and see us anytime! Take care! Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 03/29/2017

  • Service

    5 out of 5 starsby awbradley1 on 03/01/2017
    updated 03/14/2017

    Always great, friendly fast service. It is very easy to deal with Rob at Toyota and I highly recommend them for all of your automotive needs.
  • Love my new 2017 Highlander

    5 out of 5 starsby james123___ on 02/28/2017
    updated 03/10/2017

    I appreciated the very quick decision and offer made by the GM. My best car buying experience ever. Salesman was also very helpful in completing my purchase.

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About our dealership
What sets us apart
Winner of the President's Award 9 years. Winner of Toyota Management Excellence for Parts, Service, and Customer Relations over 20 years accumulative. Edmunds 5 star Dealer.
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television