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Customer Reviews of Mechanicsville Toyota

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1579 reviews
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  • Customer Service

    4 out of 5 starsby Maybaby1 on 06/21/2017
    updated 07/05/2017

    The courtesy of the staff and the quality of the work performed. Customer service is always an important element to me for any business.
    • We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Mechanicsville Toyota was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Feedback for service

    5 out of 5 starsby mlynn335 on 06/13/2017
    updated 06/27/2017

    Everyone was professional and courteous. I have never had a problem that Mechanicsville Toyota couldn't repaired or find a part for my vehicles.
    • Thank you for the great review! I am happy that our staff was professional and courteous during your visit at Mechanicsville Toyota. We look forward to seeing you back again in the future! Take care. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 06/28/2017

  • Toyota Tacoma

    5 out of 5 starsby bazboll on 06/04/2017
    updated 06/19/2017

    Second vehicle bought from here and the same sales person. Both times the experience was very pleasant & with no heavy handed sales pitch or pressure.
    • At Mechanicsville Toyota, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Toyota Rav4 - Engine Coil Replacement

    4 out of 5 starsby RaviGanesan on 06/05/2017
    updated 06/19/2017

    Rob Canon is a great Service-oriented person. Very polite, listening and professional. His follow-up with me has been really good.
    • Thank you for the perfect review at Mechanicsville Toyota! I am happy that Rob was very polite and professional during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 06/20/2017

  • Customer Survey

    5 out of 5 starsby Marjorie6 on 06/05/2017
    updated 06/19/2017

    Everyone was so kind and friendly. Showed that they loved helping their customers and providing quality service to everyone who visited their location.
    • Thank you for the feedback at Mechanicsville Toyota! I am grateful that our staff was kind and friendly during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 06/20/2017

  • Toyota XM and Navi is a waste of money don't buy it!

    5 out of 5 starsby Science6947 on 06/09/2017
    updated 06/19/2017

    Fast, efficient service at Mechanicsville Toyota. Unfortunately the XM radio and navigation offered by Toyota is useless. The XM regularly cuts out and looses signal and the navigation rivals a good coloring book. Toyota has a great product but they dropped the ball with the technology. I am very disappointed and will definitely consider other options with my next purchase.
    • Thank you for the outstanding review of Mechanicsville Toyota! I am delighted to hear that you had a fast and efficient service which we know you deserve. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 06/20/2017

  • Mechyota

    5 out of 5 starsby todcourt2 on 06/16/2017

    Staff is courteous and knowledgeable. Service provided was prompt and completed on time. Customer lounge is comfortable and convenient. Thumbs up.
    • Thank you for the great review at Mechanicsville Toyota! I am happy that our staff was courteous and knowledgeable during your service visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 06/17/2017

  • Joe has a new Tacoma 4x4 and shes a beaut!!!!

    5 out of 5 starsby JD33Gunsup on 06/04/2017
    updated 06/13/2017

    Wes, was very helpful, did not push me in any way. I was very satisfied with my Truck buying experience.
    • Thank you for the great review! I am happy to hear that our staff was very helpful during your purchased visit at Mechanicsville Toyota. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 06/13/2017

  • Oil Change and Out of Balance Tire Visit

    5 out of 5 starsby KimMartin on 06/01/2017
    updated 06/13/2017

    The dealership was honest and willing to try and resolve the tire problems quickly. Also made future service recommendations for vehicle which were legitimate.
    • Kim, thank you for the great review at Mechanicsville Toyota! I am happy that our staff was honest and quick during your visit. Thank you for the recommendation and hope to see you soon. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 06/20/2017

  • Great experience!

    5 out of 5 starsby Carlton09 on 06/11/2017

    The salesman was great to work with. He understood my wants and needs. I will definitely consider this dealership again.
    • Thank you for the feedback at Mechanicsville Toyota! I am grateful to know that our staff was great to work with and understand your wants and needs during your purchased visit. If you need anything else at all, please come back to see us. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 06/13/2017

  • Great Experience

    5 out of 5 starsby JamesEudailey on 06/01/2017
    updated 06/07/2017

    James was informative and walked us through all of car's instruments/devices. We were in and out within the hour and would highly recommend Mechanicsville Toyota.
    • Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please come back again soon! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Oh what a feeling

    5 out of 5 starsby Lilabell on 05/31/2017
    updated 06/07/2017

    Truly enjoyed working with David and Scott they were both extremely helpful and a lot of fun to work with! I have owned several and loved them all! Oh what a feeling Toyota
    • Thank you so much for your feedback! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with David and Scott Please let us know if Mechanicsville Toyota can help you in the future. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Excellent expeirence

    5 out of 5 starsby Shaun_Y on 05/30/2017
    updated 06/07/2017

    James was very friendly and accommodating. Jay was very helpful in breaking down the pros and cons of the different finance plans and warranties available
    • Thank you for sharing your experience with us! Mechanicsville Toyota works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Mechanicsville Toyota truck buying!

    5 out of 5 starsby Spartan25 on 05/28/2017
    updated 06/07/2017

    The Staff is super helpful and overall nice people and the whole process of buying my truck was easy, fast, and no hassle. Was a great experience!
    • At Mechanicsville Toyota, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Satisfied customer

    5 out of 5 starsby Spyder093 on 06/01/2017
    updated 06/07/2017

    Quick and easy and very friendly will be back next service. Have never been disappointed in the convienace and helpful staff.
    • Thank you for this great review! We can't tell you enough how much we appreciate our service team at Mechanicsville Toyota. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Mechanicsville Toyota

    5 out of 5 starsby AmyCarol on 05/28/2017
    updated 06/07/2017

    I am a long time customer and REALLY TRUST Tanner (part owner, I believe) and Sarah Lowery (one of the service managers). I wouldn't go anywhere else to purchase a vehicle or for service!
    • Thank you for the wonderful review, Amy! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Good Car Buying Experience

    5 out of 5 starsby TracyDW on 05/27/2017
    updated 06/06/2017

    Wes Doub, our salesman, and the other members of the sales team and business office were very accommodating. They worked with us to be sure we got the car we wanted at a good price.
    • Thank you so much for taking the time to let us know how happy you are with your experience at Mechanicsville Toyota! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Mechanicsville Toyota is Awesome!!

    5 out of 5 starsby William37373 on 05/25/2017
    updated 06/06/2017

    Mike was low pressure, but extremely attentive and knowledgeable about your product line. I would buy another car from him today if I needed one. Please continue to stress to your staff the importance of not being high pressure; it was much appreciated. Also, your business manager was incredibly professional and responsive to my questions; that process was extremely efficient and easy.
    • Your great feedback truly made our day, William. Everyone at Mechanicsville Toyota incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Purchasing a Vehicle from Mechanicsville Toyota

    4 out of 5 starsby NormanJB on 05/21/2017
    updated 06/06/2017

    Sale associate was knowledgeable,courteous and helpful in all respects. Went out of his way to accommodate all my needs and I thought that the "deal" was very reasonable. Financing was easy too. All people I met were friendly and willing to help.
    • Thank you for your wonderful feedback. At Mechanicsville Toyota, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Courteous and Quick Service

    5 out of 5 starsby William433 on 05/26/2017
    updated 06/06/2017

    Service was quick, explained in detail, made sure I was aware of potential cost / issues, quick follow-up, and very courteous throughout the whole process. And good value too!
    • William, it’s great to know that the Mechanicsville Toyota service center provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by mechavtoyota on 07/11/2017

  • Pleasant buying experience

    5 out of 5 starsby bustoc on 06/03/2017

    Salesman James Burroughs was very knowledgeable and thorough in explaining the operational features of the Avalon. The final purchasing process with Dan was efficient. Nancy was quite helpful throughout the buying process. All in all this dealership was very professional and easy to work with.
    • Thank you for the great review at Mechanicsville Toyota! I am happy that James was very knowledgeable and thorough during your purchased visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Tanner Hulette, General Manager, info@pageauto.com, (804) 559-8000

      by dealerreply on 06/08/2017


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About our dealership
What sets us apart
Winner of the President's Award 9 years. Winner of Toyota Management Excellence for Parts, Service, and Customer Relations over 20 years accumulative. Edmunds 5 star Dealer.
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Rental Car Service Onsite
  • Cable Television