Customer Reviews of Mechanicsville Toyota
Review type:
Whit& Long
A Great Place To Buy A Car ...
by Charles on 01/22/2020From beginning to end, full customer service and care was provided ... Nick was a pleasure to work with and kept the process fun ...Quality service at Toyota Mechanicsville
by Julia on 01/22/2020Communication friendly customer service issue resolved in a timely manner.It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. John Nickens, General Manager | jnickens@pageauto.com
Mechanicsville Toyota
by Lisa on 01/21/2020Staff was courteous and the work was done expediently.We really appreciate your feedback, Lisa. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. John Nickens, General Manager | jnickens@pageauto.com
5 stars
by Clifford on 01/20/2020Friendly, honestWe appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! John Nickens, General Manager | jnickens@pageauto.com
HONEST AND FRIENDLY
by Ray on 01/19/2020Friendliness. The service person at the counter knew who I was without having to be told or refer to his computer. I always feel like the service personnel are honest with service to my vehicles.Ray, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Mechanicsville Toyota's Service Department. John Nickens, General Manager | jnickens@pageauto.com
Mechanicsville Toyota is Tops!
by Sherry on 01/18/2020Staff is always polite and work to provide fast, professional service.Sherry, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. John Nickens, General Manager | jnickens@pageauto.com
oil change and tire rotation
by Nancy on 01/18/2020All the workers were very helpful! The service waiting room was nice!Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! John Nickens, General Manager | jnickens@pageauto.com
Great
by Klaus on 01/18/2020Todd was very helpfulThank you for your great review, Klaus! We're glad to have Todd on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! John Nickens, General Manager | jnickens@pageauto.com
Gloria Mangum
by Gloria on 01/18/2020I absolutely love Marvin Bracy. He is sensitive to his clients needs, especially widows, honest, never rushed and a perfect gentleman. Never pushy with his presentations and listens intently with his heart and his knowledge.First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Marvin assisted you in such a detailed and customized manner. Give us a call if you have any further questions! John Nickens, General Manager | jnickens@pageauto.com
Karen Chapman
by Karen on 01/17/2020Mike Elliott was fantastic and made sure I was comfortable with all functions with my carThank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Mike and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! John Nickens, General Manager | jnickens@pageauto.com
This is Car Sales Done Right
by Max on 01/17/2020Don B. was a stellar professional during the entire transaction. He kept me informed, followed up and did not waste my time. The finance manager was also good to work with, even though I rejected him at every corner :-) This process was… less painful than getting my new "REAL" Drivers License and I love my new red truck !Thank you so much for your feedback, Max. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Don. Please let us know if we can ever help you in the future. John Nickens, General Manager | jnickens@pageauto.com
No reason to go anywhere else
by Turd on 01/17/2020Quality and speed. Best service in the area.Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. John Nickens, General Manager | jnickens@pageauto.com
Timely respose
by Karl on 01/17/2020Able to schedule appt. at convenient time. Contacted regarding our question about whether or not repair necessary.Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! John Nickens, General Manager | jnickens@pageauto.com
Right on time
by David on 01/15/2020Prompt and complete serviceDavid, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. John Nickens, General Manager | jnickens@pageauto.com
Tom Mosca
by Thomas on 01/15/2020It was a very relaxed experience. Very knowledgeable about the car I would return to buy another one.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! John Nickens, General Manager | jnickens@pageauto.com
Finally! A good experience buying a vahicle
by James on 01/14/2020Jeff decker was absolutely great. He walked my wife and i through the process and unlike many salesmen I’ve experienced, he was very familiar with the Tacoma. He explained everything in a manner a non-techy 75 year old could understand. He… has a great personality that made the experience for my wife and I very pleasant. I wii definitely refer others to him and when it’s time to replace our 2010 rav we will be back.Thank you for your great review, James! We're glad to have Jeff on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! John Nickens, General Manager | jnickens@pageauto.com
Recall Repair went Great
by John on 01/14/2020Friendly, efficient and fast.John, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. John Nickens, General Manager | jnickens@pageauto.com
Brenda
by Brenda on 01/13/2020Todd took care of my service with hardly any wait time. Everyone was courteous and friendly.Hello Brenda and thank you for your kind words! Todd is a great asset and we are glad to hear he provided an excellent experience for you. We thank you again and we look forward to servicing you again in the future! John Nickens, General Manager | jnickens@pageauto.com
Great pre-owned purchasing experience.
by Sharon on 01/13/2020Joe was experienced and not pushy. Since we were looking at a pre-owned vehicle that was not a Toyota, he was not intimately aware of all the features of the car. But what he didn't know, he immediately found the answer to. Overall, he… was very patient with a great sense of humor and made the car-buying experience very pleasant.Thank you so much for your feedback, Sharon. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Joe. Please let us know if we can ever help you in the future. John Nickens, General Manager | jnickens@pageauto.com
Great place to deal with
by Stuart on 01/12/2020Fast friendly serviceWe appreciate the kind words, Stuart. We look forward to seeing you again in the future! John Nickens, General Manager | jnickens@pageauto.com
Smooth Transaction
by John on 01/12/2020Smooth transaction. Made car buying experience enjoyable which is as it should be.We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. John Nickens, General Manager | jnickens@pageauto.com
Toyota RAV4 Hybrid
Toyota Tacoma
Toyota 4Runner
Toyota RAV4
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. John Nickens, General Manager | jnickens@pageauto.com
by John Nickens on 01/24/2020