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Customer Reviews of Steven Toyota

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179 reviews
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  • Good communication

    5 out of 5 starsby Eric on 02/06/2025

    Very clean and organized service center. Not cheap, but they send an estimate with all recommend work and you decide. They stay in touch very well.
    • Eric, we're glad to hear you appreciated the clean and organized service at Steven Toyota. Keeping our customers informed is a top priority for us. Thanks for sharing your experience!

      by Steven Toyota on 02/07/2025

  • Love the coupons.

    5 out of 5 starsby Steve G on 02/06/2025

    I drive 1.5 hours to have these guys service my vehicle.
    • Hi Steve, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! - Steven Toyota in Harrisonburg.

      by Paige Mason on 02/06/2025

    • Steve, thank you for making the drives to Steven Toyota! It's a pleasure to service your vehicle.

      by Steven Toyota on 02/06/2025

  • Family Friendly

    5 out of 5 starsby Gerald on 01/31/2025

    Professional personable people that will work with you in a professional straight forward manner. Gregory was wonderful to work with.
    • Gerald, we're delighted to hear that Gregory and the team at Steven Toyota provided you with a professional experience. Thank you for sharing your feedback!

      by Steven Toyota on 02/03/2025

  • Satisfied

    5 out of 5 starsby Robina on 02/02/2025

    Never had a disappointment in 5 years keep my Tacoma running great
    • This review means a lot to us! Thank you for choosing Steven Toyota.

      by Steven Toyota on 02/02/2025

  • Justin was awesome to work with! Had vehicles ready for when I showed up

    5 out of 5 starsby Wendy on 01/24/2025

    Tell them what you’re wanting and they will find it for you. Ask questions, they will find the answers.
    • Wendy, we're delighted to hear that our team at Steven Toyota was able to meet your needs and provide the answers you were looking for. Thanks for sharing your experience!

      by Steven Toyota on 01/24/2025

  • Inspection

    5 out of 5 starsby Stephanie on 01/17/2025

    Loved the video review of my inspection
    • We're grateful to have you as a Steven Toyota customer, Stephanie. Thanks for the review!

      by Steven Toyota on 01/17/2025

  • Car service

    5 out of 5 starsby Amazon on 01/17/2025

    Quick service.
    • We strive to offer efficient services here at Steven Toyota! Thanks for sharing your experience with us.

      by Steven Toyota on 01/17/2025

  • Very nice service

    5 out of 5 starsby yolanda marroquin on 01/06/2025

    Pablo Santibanez was very helpful and I understood perfectly everything he said! If I were to buy another car I would go ask directly for him, It was also really helpful that he is bilingual and speaks Spanish and English!
    • Yolanda, we're delighted to hear that Pablo provided such helpful service and clear communication during your visit to Steven Toyota. It's great knowing his bilingual skills made a difference for you! We look forward to assisting you again in the future.

      by Steven Toyota on 01/07/2025

  • Great service!

    5 out of 5 starsby ED on 12/29/2024

    Team at Steven Toyota was great and very helpful.
    • Thank you for sharing a great review of Steven Toyota!

      by Steven Toyota on 12/30/2024

  • Thorough and fast service

    5 out of 5 starsby William on 12/11/2024
    updated 12/19/2024

    Highly recommended! Nicholas provided amazing customer service! Service was quick and thorough, he managed the entire process and made sure we knew what to expect and were kept aware. Thanks Nicholas!
    • William, we're delighted to hear that Nicholas provided you with amazing service at Steven Toyota! Thank you for the recommendation and your kind words.

      by Steven Toyota on 12/19/2024

  • 2013 Jeep Grand Cherokee sold by a Toyota dealership

    5 out of 5 starsby Mike on 12/07/2024
    updated 12/16/2024

    They were up front ,and honest. I was impressed that they would fix things to the level they did on a used 2013 Jeep ,before selling it. The salesman was awesome ,no pressure to buy. I would definitely purchase another vehicle from them.
    • Mike, we're delighted to hear that you had a positive experience with our team at Steven Toyota. It's great to know the transparency and quality of service met your expectations. We look forward to assisting you again in the future!

      by Steven Toyota on 12/16/2024

  • Regular 12 monthService

    4 out of 5 starsby Chill on 12/14/2024

    Service took longer than expected
    • Thank you for leaving Steven Toyota a review. We appreciate your patience and hope to assist you again in the future!

      by Steven Toyota on 12/16/2024

    • Hi, we really appreciate your feedback! If you're ever in need of more help, please let us know!

      by Barry Lewis on 12/16/2024

    • Hi, we really appreciate your feedback! If you're ever in need of more help, please let us know! Steven Toyota in Harrisonburg

      by Barry Lewis on 12/16/2024

  • Justin is the best

    5 out of 5 starsby Eric on 12/11/2024

    Justin Sours Is an amazing person to work with. Made deal same day. Helped me and answered my questions.
    • Eric, we're delighted to hear that Justin provided such excellent service at Steven Toyota. Thank you for sharing your experience with us!

      by Steven Toyota on 12/12/2024

    • Hi Eric, we're happy you found our staff so supportive during your experience here at Steven Toyota. Please let us know if there is anything else we can do for you; we are more than happy to help! Steven Toyota

      by Nora Sutter on 12/12/2024

  • In the Know

    5 out of 5 starsby George on 12/11/2024

    As soon as we arrived for our appointment, we were met by service department personnel to confirm our appointment information. We were continually updated on the progress of the services. Each update provided us with information about any changes or progress of the services. We were very satisfied with the updates and final review of the completed maintenance services.
    • George, we're delighted to hear that the service team at Steven Toyota kept you well-informed and satisfied throughout your visit. Thank you for sharing your experience with us!

      by Steven Toyota on 12/12/2024

    • Hi George, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Steven Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

      by Nora Sutter on 12/12/2024

  • Excellent service. Quick and reliable.

    5 out of 5 starsby Allison on 12/07/2024

    I like that they are open on Saturday.
    • Hello Allison, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

      by Neil Snied on 12/08/2024

    • Thanks for sharing a review, Allison! We appreciate your business here at Steven Toyota.

      by Steven Toyota on 12/08/2024

  • Had a great experience

    5 out of 5 starsby Ed on 11/28/2024

    Had a good experience. Very friendly but not pushy. Liked that.
    • Thank you for sharing a great review of Steven Toyota, Ed!

      by Steven Toyota on 12/02/2024

  • Great service

    5 out of 5 starsby Victoria on 11/28/2024

    The young man who helped me was professional, very knowledgeable and efficient, thank you for your service!
    • Hello Victoria, we are very happy we could provide you with a positive experience at Steven Toyota. Please don't hesitate to reach out if there's anything additional we can do for you.

      by Neil Snied on 11/28/2024

  • Toyotaly satisfied

    5 out of 5 starsby Kmac on 11/26/2024

    I have been bringing my Lexus RX for service to Steven Toyota for four years and they’ve always been very thorough and very straightforward.
    • Thank you for trusting Steven Toyota with your Lexus RX service over the years! We're delighted to hear that our team has consistently provided thorough and straightforward care. We look forward to continuing this tradition of excellence in the future!

      by Steven Toyota on 11/27/2024

  • Treated like a queen!!

    5 out of 5 starsby Alp on 11/05/2024
    updated 11/21/2024

    Nicholas is a superb customer service representative for Steven Toyota. And the whole team was fair, efficient, and effective. Thanks guys! 😉
    • We're delighted to hear that Nicholas and the team at Steven Toyota provided you with such a positive experience! Thank you for your kind words, and we look forward to serving you again in the future.

      by Steven Toyota on 11/21/2024

  • Awesome

    5 out of 5 starsby KrnsKia on 11/20/2024

    Always pleased when I take my Kia here!! Awesome staff and service!! Wouldn’t go anywhere else!!
    • It was our pleasure to assist you. Thank you from all of us here at Steven Toyota!

      by Steven Toyota on 11/20/2024

  • Good to go.

    5 out of 5 starsby Bill on 09/21/2024

    Very professional staff always. Definitely recommended
    • We appreciate your business and your review! Thanks from the Steven Toyota Team, Bill!

      by Steven Toyota on 09/22/2024

    • Hi Bill, thanks for your praise and kind comments about our team. We hope you have a great day! - Steven Toyota in Harrisonburg

      by Destiny Jarvis on 09/22/2024


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