Salt Lake Valley Chrysler Dodge Jeep Ram
Customer Reviews of Salt Lake Valley Chrysler Dodge Jeep Ram
Review type:
Great sales team
by Her_rig on 11/03/2016updated 11/17/2016I appreciated the fact that everyone was very willing to explain the process to me. I have never bought a brand new vehicle, but Keri, Charles, and Ghassan made it an understandable process, and made me feel more comfortable with my… choice.Great Service!
by lovemyjeep17 on 10/16/2016I moved to SLC from out of state and needed to buy a car upon arrival. Keri and Ally coordinated an airport pick-up for me so I did not have to worry about transportation upon arrival. Keri was super patient and thorough; we went on… multiple test drives, and she helped answer all my questions. She recommended what vehicle she thought was best for my needs, even though it wasn't the most expensive model I was considering. She was super great to work with, and I was grateful for the honest feedback. I would definitely recommend Keri to friends and am definitely going to go back to SLV Jeep for my next Jeep!Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Keri and Ally was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Randy Aldridge General Sales Manager (801) 487-8755
Best Jeep Dealership in the Wasatch Front
by talico87 on 09/16/2016I went around to several dealerships in the area and Michael Johnson was by far the best rep I worked with. Other dealers led off by asking my price point, Michael asked what I was looking for in a vehicle and we went from there because he… knew that my price would be flexible for the right vehicle. He was professional throughout the entire process. He was knowledgeable but not pushy at all. I was comfortable throughout the entire process while working with him. I couldn't be happier with my purchase and I will be recommending your dealership to my friends. Thank you!Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and its encouraging to know Michael was able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Best, Randy Aldridge General Sales Manager (801) 487-8755
Bought a Jeep (tm).
by TommyTwoTone on 09/09/2016Bought a Jeep (tm). Salesmen Matt and Scott were friendly, funny and accommodating to my needs and wants. All the reps that I met were professional, neat in appearance and seemed willing to do what it takes to make the customer happy in the… deal. This is the second vehicle I've purchased from Salt Lake Valley. I should get a free T-shirt with a cool Jeep (tm) logo. Or a coupon for McDonalds for some fries. Firm handshakes all around are fine but still......Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! We are pleased that your vehicle purchase experience with Matt and Scott was so positive. Please come back and see us again in the future with anything else you might need. Take care! All the best, Randy Aldridge General Sales Manager (801) 487-8755
Easy as 123
by Superspense on 08/31/2016updated 09/12/2016Friendly people that returned calls and emails and we upfront about pricing. Took time to set up shipping out of state(promptly too I might add). A pleasure to work with. Thanks!Great service!
by EricNichols on 08/15/2016updated 08/29/2016Bret Simons and his team was great to work with from start to finish. We will be back when looking for our next car or truck!Jeep
by BrandonD1968 on 08/14/2016No BS, great customer service. Friendly atmosphere. No haggling back and forth. No hassle experience. Best experience I've ever had.We love hearing about customers that have a terrific experience at Salt Lake Valley Chrysler Dodge Jeep Ram. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Randy Aldridge General Sales Manager (801) 487-8755
Jeep
by JoffreAguavil on 07/07/2016updated 08/03/2016This was the first dealership I looked at before making a decision and ended up with my final purchase here. Helpful and patient staff.Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience at our dealership. We look forward to working with you again! Best regards, Randy Aldridge General Sales Manager (801) 487-8755
Happy Renegade Owner
by charb692 on 08/03/2016I was pleased that most of the approval process was completed before I arrived and that everyone was on top of their game when it came to getting me all I wanted. So very pleased I choose my Renegade and that your dealership made it hapoenThank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Visit us on Facebook for access to our exclusive specials. Best, Randy Aldridge General Sales Manager (801) 487-8755
Wrangler Unlimited
by Shawn6666 on 06/30/2016updated 07/08/2016Fast and friendly staff, didn't feel hounded by the sales guy, the loan approval was fast, and they stayed until we were done which was after 11 PMShawn, thank you for writing this fantastic review and giving our dealership such an excellent star rating! 's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best regards, Randy Aldridge General Sales Manager (801) 487-8755
Exceptional Dealership
by RodandOdin on 07/01/2016Our experience was the easiest and most pleasant experience buying a car we've ever had in 40 years of car buying. Charles, Gus and Randy were all exceptional people to work with. They went above and beyond to get us the truck we wanted.… Thanks!Thanks so much for the excellent review! Charles, Gus, and Randy are key components of our team here at Salt Lake Valley Chrysler Dodge Jeep Ram, and they will be very happy to hear about your experience. Please come back to see us if you need anything at all. Best regards, Randy Aldridge General Sales Manager (801) 487-8755
Best dealership best staff
by Ashleydawn29 on 06/18/2016updated 06/24/2016Salt lake valley Chrysler jeep dodge ram is the absolute best dealership. I always feel welcome and valued, never pressured into a purchase. The staff always exceeds my expectations, very friendly, knowledgeable, and fun. I even look… forward to taking my jeep in for oil changes. Thanks guys, for once again going above and beyond. I love my new Rubi!Thank you for taking the time to write about your experience with us! At Salt Lake Valley Chrysler Dodge Jeep Ram, we work very hard to provide each of our customers with a fun, friendly, and knowledgeable experience. I am happy we were able to exceed your expectations. Enjoy your new Rubi and don't hesitate to contact us if there is anything else we can do for you. Best regards, Randy Aldridge General Sales Manager (801) 487-8755
Dodge Ram
by heathmsaltake on 05/19/2016Matt was a great help and pleasant to talk with, he helped me find the truck I wanted in the price range that I could affordThank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Salt Lake Valley Chrysler Dodge Jeep Ram. Congratulations on the new truck! If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online, so be sure to check our Facebook page. Best, Randy Aldridge General Sales Manager (801) 487-8755
Salt lake valley dodge is the best place to purchase your new ride
by Supermansig on 04/24/2016updated 05/04/2016Everyone was very customer friendly and very willing to go the extra mile to get me in the vehicle I wantThank you for your wonderful feedback. At Salt Lake Valley Chrysler Dodge Jeep Ram, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Randy Aldridge General Sales Manager (801) 487-8755
2016 Jeep Grand Cherokee
by BrooklynDon on 04/09/2016updated 04/19/2016This is the second vehicle I have acquired from SLVCDJR am have found my experience to be very satisfactory. From sales, management and service, I am always treated well.Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best Regards, Randy Aldridge General Sales Manager (801) 487-8755
Great experience
by SharleneFB on 04/14/2016Jordan Lilly was helpful, knowledgeable and not at all pushy. I enjoyed getting to know him as I made my decision about buying a new Cherokee. He made it fun.Thank you for writing about your visit with us and congratulations on your new Cherokee! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best buying experience possible. Jordan is an asset to Salt Lake Valley Chrysler Dodge Jeep Ram and it is encouraging to hear that he impressed you by delivering our trademark knowledgeable , helpful and pressure-free service. Thank you for your recommendations. We hope to work with you again soon. Best Regards, Randy Aldridge General Sales Manager (801) 487-8755
Buyer Beware, Con Artists selling Lemons
by jswins805 on 03/28/2016I bought a used car from this dealership at the start of the month. The 5 minute test drive went great. I was told I could I could get the car looked at by an outside mechanic if I left a deposit. But later the dealership seemed wary about… it (I wasn't sure why). Another salesman told me that I couldn't and reassured me of the cars quality and the inspection that it received. I bought the car. 1 day later on a 20 minute drive it started to smell like oil. The next day on a 45 minute drive, it started smoking. Now I know why they didn't let me get it looked at. I took it back to the dealership and spoke with Gabe, the sales manager, and he told me that I should have bought a warranty and sent me on my way. I called and asked to speak with someone else about the issue, that gentleman apologized about Gabe's response, and scheduled me an appointment. I showed up for the appointment and Gabe told me that guy had a family emergency and took me into his office to tell me again that he was willing to do nothing. The repairs came out to $2,300 and the inspection paperwork that I received, giving this car a clean bill of health was obviously falsified. This type of fraud and negligence can be expected from a hole in the wall dealership, but not from a dealership of this supposed caliber. I am extremely disappointed and will post this review everywhere else possible to prevent someone else from being taken advantage of by this dealership.Thank you for alerting us of this issue, Josh. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Regards, Randy Aldridge General Sales Manager (801) 487-8755
Best Saled experience ever!
by __Haylo__ on 02/29/2016updated 03/07/2016My salesman Bret! He was SO patient with me to help me find the right car, the perfect payment, and was hands down the best salesman I've ever worked with. Very professional, no pressure, and cared about what I wanted!Thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Bret assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Best regards, Randy Aldridge General Sales Manager (801) 487-8755
Positive Experience
by eighth_day_slc on 02/03/2016updated 02/17/2016We found a couple of issues on a used car that we liked and test drove. The radio didn't work and a fuse was blown. The dealership was very nice and offered to repair both of the issues for free if we bought the car. I asked if the car was… AWD, and the salesman made an honest mistake and said it was. I called the next day, and the dealership was willing to take the car back when I found out that it was FWD. We ended up keeping the car, but it was a positive experience overall.Thank you for your outstanding rating of our dealership. We appreciate the opportunity to attend to your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Randy Aldridge General Sales Manager (801) 487-8755
Our Ram Longhorn Truck: Beautiful and Intelligent!
by Robert_EH on 02/16/2016Everyone was very pleasant and friendly. The staff were willing to work with us to meet our needs with a kind, courteous attitude. We enjoyed our experience and are very happy with our new truck.Robert, thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide you with such exceptional service! Thank you again and congratulations on your new truck. Randy Aldridge General Sales Manager (801) 487-8755
buying my new car
by ewilcock on 12/07/2015No pressure, friendly team worked with me, great car. I was treated well by the staff and on our test drive my sales person explained the "computer", phone and other new equipment on the car. I had a chance to use some of it and felt… comfortable driving away with the car.Thank you for leaving us this great review. We are very happy to hear that we could be so during your recent visit with us. Enjoy your new car! We look forward to seeing you back again in the future! Take care. Randy Aldridge General Sales Manager (801) 487-8755
Thank you for taking the time to write this review. We are pleased to hear that Keri, Charles, and Ghassan was able to provide an efficient and overall positive experience. Best, Randy Aldridge General Sales Manager (801) 487-8755
by dealerreply on 12/02/2016