Salt Lake Valley Chrysler Dodge Jeep Ram
Dealership Sales Review
I bought a used car from this dealership at the start of the month. The 5 minute test drive went great. I was told I could I could get the car looked at by an outside mechanic if I left a deposit. But later the dealership seemed wary about it (I wasn't sure why). Another salesman told me that I couldn't and reassured me of the cars quality and the inspection that it received. I bought the car. 1 day later on a 20 minute drive it started to smell like oil. The next day on a 45 minute drive, it started smoking. Now I know why they didn't let me get it looked at. I took it back to the dealership and spoke with Gabe, the sales manager, and he told me that I should have bought a warranty and sent me on my way. I called and asked to speak with someone else about the issue, that gentleman apologized about Gabe's response, and scheduled me an appointment. I showed up for the appointment and Gabe told me that guy had a family emergency and took me into his office to tell me again that he was willing to do nothing. The repairs came out to $2,300 and the inspection paperwork that I received, giving this car a clean bill of health was obviously falsified. This type of fraud and negligence can be expected from a hole in the wall dealership, but not from a dealership of this supposed caliber. I am extremely disappointed and will post this review everywhere else possible to prevent someone else from being taken advantage of by this dealership.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No