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Karl Malone Toyota

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Customer Reviews of Karl Malone Toyota

4.6
Overall service Rating
4.65 out of 5 stars(100)
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100 service Reviews
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5 out of 5 starsservice Rating

Love this place

by Dee on 03/15/2024

Karl Malone Toyota is an awesome dealership. I’ve never had an issue with them when buying my new Camry or when having my Camry serviced. They are very quick and reasonable priced. I’ll be purchasing another vehicle from them in the near future.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Fast and Friendly

by dbw on 01/20/2024

Fast and friendly service every time. The center is clean and comfortable.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Fast and reliable

by triish on 12/28/2023

Mary Jane was really helpful and communication was smooth. Fast service . The price for workmanship is a little on the higher side but everything else is awesome

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Extra effort, First Class!

by Scott J on 12/27/2023

Great service and timely! I received extra effort by service helping me get help from another department. Saved me an extra trip worth 2.5hours of my time.super grateful 🙏

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Quick, friendly service

by Brock on 12/27/2023

Service is always great at KM Toyota. The reps are always friendly and get you taken care of. Will continue going here!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Blenda is the best! Work with her!

by Megan on 10/28/2023

I can always know that I will be taken care of when I work with Blenda. She is honest about what my car needs. She is very kind and seriously cares so much about her clients. Today I told her to never retire.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Expected top notch and got it.

by Nate on 10/11/2023

Brought my car in for 100K service. It was done on time and in good order. Price was what I was told. Very satisfied. That's why I switched to here from the other big Toyota dealer.

  • Recommend this dealer? Yes
3 out of 5 starsservice Rating

See what sticks

by Mets fan on 09/13/2023

They did not or could not address my low mpg issue. They just common service issues and hoped it would do something. It was a miserable experience.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Excellent service

by David on 08/03/2023

Brought my car there for service the service adviser Brenda was very helpful and the service was done right and finished on time It was good overall and no complaints Thanks !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great service

by DKFly on 05/07/2023

Nice clean and organized service center.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Great Service with the Mailman

by Rob B on 04/12/2023

I’ve had all my routine maintenance done here for my 4Runner and I’ve never had a problem. The service professionals or prompt and nice to work with.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Service you can count on

by Barry P on 04/07/2023

They are honest, efficient and really nice people.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Great service!

by Dave B on 02/14/2023

I’ve been taking my Toyotas to Karl Malone for years. They’ve always done a great job of maintaining my vehicles. I’ll continue taking them there. If you take your car there, ask for Carl Erikson, Service Manager. He’s treated us great!

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Friendly greetings!

by DJ on 02/04/2023

Very friendly with upfront reveal of costs and suggestions.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Very happy customer!

by Derek on 02/03/2023

I purchased my 2022 Camry from Karl Malone Toyota. The salesman was very upfront with everything. The service department is always quick with the oil changes and tire rotations. Plus the car is always vacuumed clean when they are finished. I have recommended friends and family to go see them.

  • Recommend this dealer? Yes
1 out of 5 starsservice Rating

Been there, Done that

by DAD on 11/20/2022

I hesitate giving even one star. Worst Toyota Service I've ever had and I've had service at a number of places around the US. Didn't use the high-mileage oil I requested, didn't provide any documentation of what they actually did ie no evidence of a multipoint inspection, left oil splashed on the engine that I had to clean up, had nothing of comfort food while waiting (two vending machines only), and didn't even reset the "Service Needed" dashboard indicator. They do have some semi-interesting shrines to Karl Malone. They need to send someone to Madison Wisconsin to learn from Smart Toyota!

  • Recommend this dealer? No
5 out of 5 starsservice Rating

Blenda is awesome

by Mark on 08/02/2022

The service from Blenda and the crew at Karl Malone Toyota is always top notch and professional.

  • Recommend this dealer? Yes
5 out of 5 starsservice Rating

Service appointment

by sonja on 03/14/2022

Nathan always does a great job listening and getting the car process going on the service of our vehicles… Shop, was great and informative… Thanks Karl Malone especially Nathan …

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Blenda is the best!

by Ashley on 01/27/2022

Toyota service is great and offer quick and reliable service. Blenda is the best and takes great care of our family!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Great customer service

by Gerk on 01/21/2022

Great customer service very Professional and courteous

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

From Idaho

by Bud on 12/17/2021

Great service and very accommodating.

  • Recommend this dealer? Yes
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