Customer Reviews of DeMontrond Hyundai
Review type:
Car Shopping DeMontrond Style
by Yvonne Hopson on 05/12/2025
My overall experience was excellent, especially the help and support provided by Erik, my salesperson. I would be happy to recommend DeMontrond Hyundai, Texas City, to all car shoppers.
144 reviews
Sort by:
Misogynistic Sales Manager
by Destine on 03/02/2021The salesman did seem to listen or understand what I was wanting in a Santa Fe. I went having research and he couldn't provide me accurate info on the cars features and packages. The worst part was the "sales manager" BRAD. The way he spoke… to me and my mother was so misogynistic and rude. If my husband were there there's no way he would've gotten away with speaking to us that way.“Happy Trails” for Me!
by 6718 Houston on 02/28/2021Loving my beautiful new Sonata that James Anderson helped me buy at DeMontrond Hyundai. I’ve never met a more kind, helpful, and patient person to guide me through the technology of the new automobiles. The car speaks for itself in looks… and performance, but the actions of everyone I met at DeMontrond was friendly and helpful for this senior citizen. They are great.Excellent service
by Al and Sheri Castillo on 02/09/2021We decided to trade in our car for a Hyundai Tucson, definitely made the right choice not only in the trade in but also the dealership. Our salesman, Tony Victoria, was very helpful and courteous through the whole process. He gave us a… number of options and catered to our needs. The rest of the staff were very friendly and helped us out tremendously. I would, without a doubt recommend DeMontrond if your looking for a car and definitely go see Mr. Tony Victoria or any of the fine salesmen for great service!Bill Rees the Best!
by Randy Longley on 02/06/2021Bill Rees made the buying process easy. He was very informative, not pushy, and knowledgeable about the Hyundai products. I would highly recommend him to anyone.For your next new car, see Justin Mata
by Barry C on 01/29/2021I am located outside the US, and I was able to make a great deal with Justin Mata by email on a new 2021 Tuscon SE. We ironed out all the details and the final price by email. My wife flew back to Texas, and the next day completed the… deal. She took a test drive, and the price quoted me by email was exactly the price we paid. There was none of the usual additional cost for tint, scotchguard, this and that. Justin said it would be a clean and simple deal, and it was ! If you are considering purchasing a new car, I would recommend Justin. I will tell all my friends that might be in the market for a new vehicle.My Experience Buying Santa Fe 2020.
by Oscar T on 01/26/2021We bought our Santa Fe 2020 on 07/01/2021. It was a really nice experience. Javier Cavazos, my seller, and Oscar Villarreal, in Finance, helped us during the purchase. Their kindness and diligence in answering all of our questions made us… feel confident in purchasing our car. We are very satisfied and grateful for your helpWorth the drive
by Bluesarita on 01/13/2021So glad we made the drive to Texas City. Syed Zaidi and the rest of the employees there went above and beyond all expectations.Sales Review Rating
by ronbibby on 01/04/2021updated 01/11/2021Ross Lambert was awesome to work with. He was very helpful in every way, making the buying experience a pleasure. I'd highly recommend Ross!New 2021 Hyundai Tucson
by German Garcilazo on 01/04/2021Purchased a new 2021 Hyundai Tucson recently and I’m so glad I came to see Javier Cavazos! I drove out 1.5 hour to see him and he provided me with great service and answered every question I had. He went above and beyond and if I could give… him 10 stars instead of 5, I would! Will be back to buy another Tucson from him in a couple of weeks for my mom! Also thank you so much to Kelly Sarafin from finance helping us out finalizing our purchase. She is amazing and I’m glad she helped us out too! Highly recommend this dealership to everyone!Stress Free Purchase
by Nancy G on 01/04/2021I purchased a new Santa Fe from last week from Ross Lambert at DeMontrond. Ross was so helpful and pleasant to deal with. He made it an enjoyable experience. Then he escorted me to Kathy to finalize the paperwork. She was also helpful… and made the dreaded paperwork pleasant and fun. Thanks to you both.No fuss, no stress!
by ToriC on 12/26/2020Ross L. made buying a new vehicle easy and fun. Ross was very knowledgeable and able to answer all of my questions. Ross was also honest and upfront if there might be something that didn’t completely check off my list. I left DeMontrond… with no doubts about my purchase and thanks to Ross, never felt pressured or felt like any question went unanswered. Ross worked hard to earn my business without being pushy which I appreciated. I came to DeMontrond because they had the best prices advertised in the area, but I can say now they also have the best customer service and sales team too!You Listened - I Like It When People Listen to What I Am Saying
by Lois K on 11/11/2020Thank you Syed for the outstanding sales experience. Rarely have I had a car salesman actually listen to what I was saying but you did. You knew right away that I'd done my homework. I knew exactly what I was looking for, I knew my trade… value and payoff, and what I was willing to pay. You treated me with respect and we had a pretty good time chatting through the process. DeMontrond - you've got a real gem here and it was as worth the 40 mile drive from West Columbia for Syed to sell me my beautiful new 2020 Hyundai Santa Fe.Excellent Service
by Excellent Service on 10/18/2020I had the pleasure of working with Kelly & Javier and they were amazing! Excellent customer service and you could tell they really cared about my experience!Best Experience
by TW on 10/14/2020James Anderson is the best salesman I have done buisness with. He is patient, knowledgeable, thoughtful of my family needs, understanding, and very helpful. He listened to what I was looking for and my price range and matched me up.with the… perfect car. I would recommend him if you want the best no stress car buying experience.James Anderson is my choice to deal with
by Tucson on 10/11/2020James went the extra mile to get me the vehicle I wanted with the accessories I required. He stayed calm when I would change my mind. End results is I drove away in the car I wanted with a great deal. Thanks James for your hard work.Mr. Zaidi is the one to see!
by Vanessa S on 10/07/2020Just traded in and purchased my 2nd vehicle from Demontrond and again very happy! Mr. Syed Zaidi is the man to see if you're in the market to buy! He was very knowledgeable, patient, courteous and just absolutely wonderful to work with.… It was the best purchasing experience I have ever had!DeMontrond Hyundai, Hyundai Accent Purchase Sept. 17, 2020
by DeMontrond Hyundai on 09/20/2020My name is Bertram Scott. I just bought a Hyundai Accent, Sept. 17, 2020, from DeMontrond Hyundai. The sales person, Ross Lambert who handle my purchase was very professional, polite, friendly and honest. He answered all my questions and… gave me the information I needed. I had at least eleven questions. He was very patience and provided the information I needed to make a decision to go with this dealership. I would highly recommend Mr. Ross Lambert for your purchase. I am very pleased with the car and the warranty coverage is the best I have seen. All the employees I met at the dealership were nice, as well as the environment.Excellent Service from salesman Ross Lambert
by A W on 09/11/2020Ross Lambert was very helpful and was able to answer all of my questions. He brought several different cars up so that I could compare colors and features. It was a easy buying experience.Great Experience / Great Salesman Syed Zaidi
by J Jenny on 07/31/2020I bought a new 2020 Tucson from Demontrond Hyundai. My salesman, Syed Zaidi, was so nice and courteous and very professional. From start to finish he made buying a new car a flawless experience. He was also very knowledgeable about the… vehicle and made sure I understood everything. I would recommend Demontrond Hyundai to anyone looking to buy.Ross salesman
by Ross salesman on 07/30/2020Ross was a great salesman. He was very helpful and courteous. He answered all our questions. This was the best experience I have ever had at a dealership. Thank you !!Great Deal on Tucson
by Kirsten H on 07/23/2020Demontrond Hyundai was such a great dealership to do business with. We got the deal done over the phone, and got a great price at that, and then when we came in the paperwork was ready to sign. My salesman Syed was amazing and he knew the… car so well. I left with my phone hooked up, registered for Blue Link and with knowledge of my new car’s features! I would highly recommend them to all! Ask for Syed for great service!
Hyundai Palisade
Hyundai Tucson
Hyundai Santa Fe
Videos
About our dealership
You will love doing business with our Team! We have upfront pricing, no dealer ads or extra equipment charges, and our reviews are Awesome! Come see us soon!
What sets us apart
We offer a Lifetime Warranty at no additional cost to our guests. It's called Warranty Forever!
Amenities
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop