North Park Mazda
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Customer Reviews of North Park Mazda
Review type:
Happy Repeat Customer
by R McIntosh on 04/04/2025
Everyone at North Park Mazda is very professional and gracious. They always treat me with courtesy and warmth. I am particularly grateful for Gary and his help in getting me the best deal for my needs. This is the second time I have gotten… a new car through Gary from North Park Mazda. Gary has the magic touch for making it a virtually stress free experience for trading in a vehicle and upgrading to a new car. And Nick in Finance very helpful to explain everything before I signed the paperwork.
40 reviews
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Happy Repeat Customer
by R McIntosh on 04/04/2025Everyone at North Park Mazda is very professional and gracious. They always treat me with courtesy and warmth. I am particularly grateful for Gary and his help in getting me the best deal for my needs. This is the second time I have gotten… a new car through Gary from North Park Mazda. Gary has the magic touch for making it a virtually stress free experience for trading in a vehicle and upgrading to a new car. And Nick in Finance very helpful to explain everything before I signed the paperwork.Great experience!
by Krista on 01/16/2025updated 01/23/2025We purchased our second vehicle from John Sanchez today with NP Mazda. It was a great experience and would highly recommend working with him! The process was seamless and we were able to work our most of the details before coming into the… dealership.Sweet Ride
by Jesus G on 11/19/2024updated 12/03/2024I had a particular type of car in mind, so I searched for it online and North Park was the first dealership to reach out to me. When I went to the dealership to look at the car I originally wanted, I found that it was not the perfect fit… for me. I was very glad that the salesperson that I was able to speak to took their time and showed me many other options. I am pleased to say that I did come away a proud new owner of a CX50. I want to thank everyone at North Park for making it a very easy and painless experience. I would definitely recommend it to everyone.Great Staff and Great Service
by Julian Zapata on 12/01/2024I got a new vehicle from North Park Mazda and everything was better than a anticipated. Everybody was very professional. I explained my situation and my condition and they worked with me to get me where I needed to be. Julian Gomez was a… great help and was very responsive, honest and respectful.Friendly staff, great service!
by Mya nunez on 05/01/2024Muohammad was very helpful through the car buying process with answering any questions I had and having everything prepped and ready for me when I came in to look for a specific car I was looking at on their lot! Rick was very efficient… and helped with closing up the sale and being able to send me home on my way with my new car! Fast but thorough service! Highly recommend purchasing a car from North Park MazdaOutstanding Service
by Jonathan Kitchen on 04/01/2024From the moment I stepped into the dealership, Gary's professionalism and warmth immediately put me at ease. Rather than employing high-pressure tactics, he took the time to understand my needs, preferences, and budget constraints. His… patient demeanor and attentive listening skills ensured that every interaction felt personalized. If you're looking for a car I highly recommend North Park Mazda!Patience wins
by Nancy C on 11/30/2023Fernando was very patient and knowledgeable, allowing me to evaluate the differences in trim levels and finding a color combination I like. I purchased the Mazda CX-90.Isabella’s review
by Isabella Cuellar on 10/11/2023Muohammad was very friendly and helpful! He was very knowledgeable and answered all my questions successfully. He also took the time to show me all of the different features on my new car and made sure I knew how to use all of it! Rick in… financing also made my experience very easy and quick, and worked hard to get me approved!New CX5
by Jon B on 09/30/2023Easy purchase. Honest and upfront with price with nothing hidden. John Sanchez, my salesman, did a great job. Definitely recommend these guys.Easy Doesn't It!
by Bill Hayes on 03/14/2023Working with Marisela was a refreshing experience. She didn’t pester or pressure me into feeling like I had to buy the vehicle – CX-5 Carbon Edition. Marisela was attentive, knowledgeable, and professional. She made the entire process… pleasant when usually buying a vehicle is not pleasant at all. Monica Carrizales (finance person), got right to the point and didn’t pressure me with a package of add-ons. I really appreciated that. Thanks! I definitely recommend North Park Mazda.Service Department & Technician
by Evi on 12/03/2022updated 12/19/2022We have a great experience & assistance with Mazda so far. I've been the loyal client close to 10 years. On November 5, we brought our CX-5 for regular services and we got assistance from Josh. He did such an excellent services for us and… we are very pleased with his service & the Technician on that day. The Technician (sorry I didn't get his name) did a great job explaining the situation of my car. We love how Mazda has this video features of our service. Asa customer it gives us a peace of mind knowing you all take care of this service seriously. Thank you Josh & all the Technician on that day for taking care of our car, and I apologize for a late response in giving this review. Overall all, the people at Service Department are very good in doing their job and we notice that you are all doing such a great job! Please keep up the excellent job & Thank you for all you do! Evi.Service Department & Technician
by Evi on 12/03/2022This will be a late review. However I feel that this people who assisted me on that day are deserved to get this credit with all they did to assist me & my car at their best. I think somewhere around April or May 2022 I went to NorthPark… Mazda for my regular check/service & got assistance from SERGIO, Service Department and CHRIS or CHRISTIAN, Technician (if I am not mistaken the Technician name.. sorry) who shown me the video during the service of my car. They all did such an excellent services and accommodated me at their best! I am very pleased with their service. Thank you Sergio, Chris/Christian, Technician & all the Technician on that day for taking care of my car. I have to put out this words as well, which I believe this person deserved a good words. As long as I am with Mazda close to 10 years as a client & doing all this regular check, I got a lot of assistance from SANTIAGO, Service Department. From day one until today he has been consistently showing & giving me the best service at his best & I thank you for that. He also has a positive attitude no matter how days he has. So also shout out to Santiago! I love how Mazda has this video features of our service. As a customer it gives us a peace of mind knowing you all take care of this service seriously. Overall all, the people at SERVICE DEPARTMENT & ALL TECHNICIAN are very good and it is noticed! Please keep up the excellent job & Thank you for all you do! EviService Department & Technician
by Evi on 12/03/2022We have a great experience & assistance with Mazda so far. I've been the loyal client close to 10 years. On November 5, we brought our CX-5 for regular services and we got assistance from Josh. He did such an excellent services for us and… we are very pleased with his service & the Technician on that day. The Technician (sorry I didn't get his name) did a great job explaining the situation of my car. We love how Mazda has this video features of our service. Asa customer it gives us a peace of mind knowing you all take care of this service seriously. Thank you Josh & all the Technician on that day for taking care of our car, and I apologize for a late response in giving this review. Overall all, the people at Service Department are very good in doing their job and we notice that you are all doing such a great job! Please keep up the excellent job & Thank you for all you do! Evi.Tony Castillo
by MTyson on 03/04/2022Literally the best car buying experience you could ever ask for! Toni was more than understanding it was awesome at communicating and keeping me up-to-date on the new inventory that came in.Definitely recommend this dealership as a whole… staff and everyone is great!Excellent!
by Maria Carmen S on 08/04/2021I had a very pleasant experience purchasing my Mazda CX-5 from Fernando Galindo. He reached out to me about my inquiry on the Mazda CX-5 the morning I was headed to the dealership. I had never driven the CX-5 and when I went on the test… drive he made sure I was comfortable driving it both in the freeway and the streets. He was respectful, courteous and not pushy. When I mentioned that I would need my car delivered to my house, he didn't hesitate to provide that service. Furthermore, he has reached out after the sale to see if there is anything else he could help me with. More sales should be like him.North Park Mazda...for a pleasant experience!
by Jon and Kathy Schermerhorn on 06/12/2021It was a whirlwind day as Kathy and I drove in from Canyon Lake to visit 4 dealerships this week in search of a new SUV. Given the inventory challenges at many locations, we were pleased with the selections at North Park Mazda San Antonio,… and our ultimate choice of the CX-5 Grand Touring model. We really want to say how pleased we were with Jack Rodriguez as he represents the best of what all dealers should expect from their sales team. Product Knowledge, Professional/Personable Approach, and Customer First mindset…Jack is the Gold Standard and should be what all sales teams strive to be. Thank you Jack, and North Park Mazda for making our purchase experience one that calls for a glowing review and referrals to our friends.Great experience and fair deal
by John B on 09/29/2020We had a great experience during the entire car buying process, and everyone knows that it can be tedious. Rick Torres, our sales rep, was nice, honest and very easy to work with. I had already researched and knew what we were looking for… and prices for both the new vehicle and our trade-in. He didn't insult our intelligence and was not pushy or misleading. Negotiations were easy and straight forward. Overall received a fair deal and didn't have to play games. The financing was easy and straight forward, not pushy with the up-sales and accepted no without rebuttals. The dealership was clean and organized, easy to navigate. Overall North Park Mazda and particularly Rick Torres, were courteous, non-pushy, friendly and fair to deal with. My wife hates car buying and even she said "this was the most pleasant experience" she has had. Would highly recommend if looking for a Mazda, and ask for Rick.Great Buying Experience
by Monthei on 02/29/2020I worked with Muoahammed to purchase my 2019 Mazda6 Signature. The buying process was very easy, with no long periods of time spent waiting while we went back and forth on pricing. We came to a quick agreement on the price via e-mail, and… then I went and picked up the car. At delivery time, Muoahammed walked me through all the features of the car and we were out of the dealership in less than an hour. When I'm in the market for another Mazda, I'll definitely go back to North Park.Super happy!
by L Skinner on 01/26/2020I have purchased two vehicles from Northpark Mazda and I am extremely happy with the whole experience. My salesman Richard Cortez went above and beyond to find the right vehicle for me both times! I highly recommend Richard as well as… their staff. Javier was great in financing as well! Give Richard a call if you want amazing service!Excellent service.
by Kurtis on 02/22/2019Ray Rivas and Muohammad Alsareinye were the two gentlemen who had assisted me in my car buying process. Both did an excellent job by all means. Very professional and accommodating. If I were to buy another car in the future I'd definitely… come back before any other stops. Furthermore if you're military they treat you wonderfully and understand the potential difficulties this might propose by offering wonderful warranties.CX9
by Quadling on 09/19/2018Manny was very concerned that we get the car we wanted. We had a sudden loss of previous vehicle and weren't sure what to get as our family dynamics were changing. It took us about a week and several trips to sort out exactly what we… wanted, and Manny was patient and helped ensure our final vehicle had what we needed. We are very happy with our Mazda CX-9.
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