Lute Riley Honda
Today 08:30 AM - 08:00 PM
Customer Reviews of Lute Riley Honda
Review type:
Buyer
by Meval2025 on 05/28/2025
Noe was very profesional and kind since the first moment he showed the cars to us, he solved all the questions about the features of the new car,we will recommend to friends and family to look for him when they need are shopping for Honda… cars
244 reviews
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Excellent Service
by JenFen1211 on 05/13/2016I've struggled with service in the past. This was great! The service tech was friendly and met all time commitments and the actual cost was less than what was quoted! It was a very good experience.Honda Accord 30K service
by Abumustafa on 05/03/2016updated 05/16/2016Service crew were very professional. Service done on time and as promised.service review
by greekone on 05/05/2016service was great advisor very efficient and knowledgable about questions I asked always been treated well here!!!!Excellent service.
by ACTS2tbm on 04/29/2016The shop foreman the service man and the mechanic as well as the receptionist did great work together.Great service. Awesome customer service.
by Debbie21iris on 04/28/2016Lute Riley Honda, is about the best dealership I have ever gone. Fast, proficient and extremely friendly. Thank you, Kabin, Carlos and Jimmy, yall are all awesome! A big thank you to Lute Riley Honda for hiring such wonderful young men.Excellent experience.
by natorious on 04/25/2016They were very helpful in getting my vehicle fixed. Juan R. did all the research to have my vehicle fixed under warranty.and even provide me with a loaner car for the duration of the repair. They absolutely have my 100% business, now and in… the future.Great Service
by mariagarcia1 on 04/22/2016Just bought the 2016 Civic and I love it!!! The service that we received from Jeff Sowards was amazing! He was personable, informative and best of all no nonsense!! He listened, found what we wanted, and made the car buying experience… enjoyable! Thank you Jeff!Great service
by Johnson1910 on 04/21/2016It was a great experience! Express service advisor Joseph was very helpful and got everything done for me.And the good service continues....
by Grammy1934 on 04/06/2016updated 04/21/2016I have serviced my Hondas with Lute Riley for many, many years. I keep coming back because they take such good care of my car and treat me with respect. The service facility is so well maintained and the personnel are top grade. Thanks to… Luis for his professional help.Service checkup
by Customerk on 04/14/2016Lure Riley always does great service on all my Hondas and never tries to over sell things not neededState Inspection and Brakes
by bharoos on 04/12/2016Service person was courteous and helped us save money on the brake service by applying the coupon.Best service
by jorge124 on 04/11/2016I went in to see a ven and end up buying two 2016 cars for my husband and I. Ted really made a positive experience and Joel in the finance were great.Excellent Service!
by capachow on 04/08/2016My recent trip was excellent. Lori asked me a few questions and picked out exactly I wanted in a car. She also helped me to get a great deal. Lute Riley is lucky to have her because she is a great asset to the dealership!Great to work with
by powerG2 on 04/05/2016I rarely give reviews but we had a great experience at Lute Riley. I called the internet sales department in advance to learn about a car they had in stock that I wanted. We had a salesperson named Amin, he was really smart and helpful.2016 Civic
by Alissa88 on 04/05/2016After a lot of research and a couple days of shopping and test driving different cars, I knew before I made any decision that I really wanted to check out the new 2016 Civic. Lori Zorn greeted me from the parking lot and was cheerfully… happy to help me. She was attentive to asking me details in what I was looking for and helped even further by asking questions of things I hadn't considered. She made the test drive fun and enjoyable, showing me and explaining all the features that the car had to offer. She was able to answer any questions or concerns I had throughout the entire experience. She was there helping me until the very end and made herself available for any needs that I may come across. I love my new car and I'm glad that I was able to have Lori there to help me.Express Service Incompetence
by GeekinTexas on 04/04/2016Even though I have a Corolla, I'm quite familiar with Lute Riley, as I've owned several Hondas in the past (and my wife has one now). So when my tire pressure light came on, I pulled into Lute Riley to have them check it. I was about 45… days from state inspection deadline too, so I asked them to do a state inspection as well. 20 minutes later, they called my name and said it was ready. I asked if the tire was okay, and the girl at the counter said nothing was written up so it must have been okay - maybe it was just the rain. The idiot light was off when I left, so they at least filled it up. Two hours later, dressed in a tuxedo to go downtown, I find my back left tire completely flat. Grumbling, I turned on my compressor and filled it up. As soon as it was to pressure, I could hear the Hssssssst sound, and knew that it wouldn't last. Even if I made it downtown, it would be flat when the event was over. The nail was easily found simply by sound. Without enough room to jack the car up in the garage, and without enough time to make other arrangements, I pulled it out onto the driveway and proceeded to put on the spare in the rain. Cussing at Lute Riley the whole time. That cussing continues to this day, a month later. At least they did the state inspection okay.Ron, thank you for bringing this to our attention. We pride ourselves on providing each customer the most accurate diagnoses of their car issues and apologize for any inconvenience this may have caused you. We would like to speak with you directly to see how your vehicle is now performing and do our best to resolve this issue with you as soon as possible. Please contact our General Manager, Dan Weiss directly at dan.weiss@luterileyhonda.com or 469-576-5316. We hope this does not keep you away from our store in the future and we would love the opportunity to earn back your trust. Thank you and we look forward to speaking with you.
Great Service Department
by Nana2543 on 03/25/2016Lute Riley has serviced my Pilot since I purchased it new. The Service Advisers are courteous & knowledgable. The waiting ares has gotten better since my first visit bGreat Service!
by abbyrather on 03/24/2016Jami was a great help and made sure everything promised to me was done! Very, very happy with my experience yesterday!Great services .
by Tiffany6291 on 03/22/2016Ke Chen is an excellent salesman and I highly recommend both him and the dealership.I recently bought a new Honda Accord and l am very happy with my Accord .Wonderful Experience! A++
by jpowers0320 on 02/26/2016I was in need of a new truck. My wife and I went into Lute Riley, she bought a car there several years back and "...loved their sales team!". Long HAPPY story short...John McCristian worked to get me into a beautiful 2008 Chevy Silverado… (I've always wanted one!). Fun loving great guy, NO pressure, it was like a day out with a friend. The gentleman in financing was equally a pleasure to deal with. We got the terms I wanted, and the truck I wanted! Thanks John McChristian! And thank you Lute Riley Honda. If your in need of a new car or truck...do yourself a favor... Go See John McChristian at Lute Riley Honda! - John PowersOil change and first service
by RamanAyyar on 02/23/2016I am happy with the service. They provided it in time.
About our dealership
Thank you for your kind words! We are thrilled to hear that Noe provided you with exceptional service during your car shopping experience. We strive to provide our customers with professional and knowledgeable assistance. Thank you for choosing us and for recommending us to your friends and family. We appreciate your business and look forward to seeing you again in the future!
by Kennedy Seaton on 05/29/2025