Customer Reviews of Audi Plano
Review type:
Awesome Sales Experience at Audi Plano!
Used car purchase
by Sandar1123 on 07/28/2023I bought a used car from Anna Dolarhyde at Audi of Plano, top notch service and I love the car drives great. She made the whole process smooth and painless. Plus super quick!Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Awesome Q5
by Richard on 07/28/2023I loved the inventory of Audi Q5 cars to choose from at the Audi Plano dealership. They were very accommodating and negotiable on the priceHello Richard, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
New Audi A6
by Bob on 07/27/2023Our sales associate Ryland was very courteous and helpful. He was able to get us a good deal on a really nice new Audi A6. They didn't have the car in the color we wanted in stock but they were able to get us one in a reasonable amount of… time.Hi Bob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
quick service
by AHSAN HAQ on 07/19/2023in and out with in 1 hour on saturdayThank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Audi Q3 and Audi A8
by Anant Adya on 07/17/2023Martin and Hunter are the most amazing sales professionals. They made us comfortable through the process and got us what we wanted. I would recommend Audi Plano to all.We are pleased to hear you had such a positive experience with us, Anant! Drive safe, and we'll see you on the road.
To The Point
by George R on 07/13/2023We recently purchased a Nissan Rogue from Audi of Plano and I must say it was an absolute pleasure. Adrian Podea, our sales rep was truly amazing. And Joanne Toth, the finance person was not pushy, but very thorough in explaining what… additional services they had available. Most importantly, the car was in fantastic shape as I was looking to replace my college aged daughter’s Jeep Compass that was damaged during the recent hail storm. She absolutely loves the Rogue and as I was comparing it to what other dealers were presenting to us, it was night and day. Couldn’t be happier.Hello George, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great service!
by Lan Wang on 07/07/2023Ven was super helpful and patient. Not only he walked me through the process when I first dropped off the car, but also he kept me posted during the process.Hi Lan, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
James best advisor
by Elliot R on 07/03/2023I love this dealership. They really treat me with respect and are very kind. James has been my advisor for almost 4 years and he always takes care of me.Hi Elliot, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Great experience
by Poehler on 07/03/2023Yomi Bokini was a huge help from end to end. I worked with him all the way through the process and it made it really easy.Hi Poehler, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Unprofessional
by Jim Cannon on 06/29/2023Bought a car, finance mgr was very abrupt and unfriendly. Had to take car back as battery died 1st day. Major oil leak 2nd day. Took advantge of 1 week free return. Took it back and attitude got worse. Would not return calls. Got… check, but had to personally go by to get them going on check. Was ready in 2.5 hours. Had to go back again to get check. Check was left with receptionist, no Mgr came to apologize or try to keep our business.Hello Jim, thank you for taking the time to leave us feedback. Please call our General Manager at (972) 249-0905 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Service
by Ramakotes on 06/29/2023James in the service department and Neil, the manager really helped when I took my vehicle for serviceHello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Service
by Nancymb on 06/29/2023The service took two days, but they gave me a loaner car so that made me happy. Michael was professional and explained everything in detail.Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Yomi at Audi Plano
by JasonCK on 06/27/2023Amazing service from Yomi at Audi Plano! He got me into a car that I love. Thank you!Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Top tier
by Goldie Lockz on 06/27/2023My service provider, Bryan has been amazing. From promptly communicating, sourcing and providing information requested and being proactive through my car car experience.Hi Goldie, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
James is the best!
by Rhonda S on 06/26/2023James is the absolute best!! I will definitely be returning and will definitely refer all of my Audi friends and family. He was very detail, attentive and so kind. Love it!! Thanks again!Hi Rhonda, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Don't hesitate to call us if you ever need anything. Be safe on the road!
Customer Service is alive and well at Audi Plano!
by honeyjessica on 06/24/2023Anthony was an amazing communicator and took care of every detail of my cars service. He is thorough, fast, and 100% transparent!Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Best! Highly recommended!
by Momlong on 06/23/2023Austin Mane made the stressful car buying experience.. an enjoyable one. No pressure, extra patience in helping me find exactly what I wanted.Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Only Audi Plano
by Huneiipot on 06/19/2023I absolutely love this dealership. Each service gentlemen I work with provides above average service. The explanations and suggestions for car service and maintenance are never pushy and explained well. I didn't purchase my car from them… and I don't plan to use any other dealer moving forward.Hello, it means so much to us that you chose our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Exceptional Car Dealership Experience for Audi Q5 Purchase
by S. Alexis L on 05/31/2023I recently had the pleasure of purchasing an Audi Q5 from Audi Plano. From start to finish, the level of service and professionalism exhibited by the dealership was truly exceptional. First and foremost, the staff at Audi Plano were… knowledgeable and passionate about Audi vehicles. Adrian Podea patiently answered all of my questions and provided detailed information about the Audi Q5’s impressive features, highlighting its advanced technology, comfort, and safety aspects. Adrian’s expertise, attention to detail, and willingness to explain every aspect of the vehicle left me feeling confident in my decision. Additionally, throughout the purchasing process, the dealership staff demonstrated a remarkable level of attentiveness and responsiveness. Danny Cody promptly returned my calls and emails, ensuring that all my concerns about pricing and financing options were addressed in a timely manner. When it came to finalizing the purchase, the paperwork process was easy and hassle free. Danny ensured that all necessary documents were explained thoroughly and that I understood each step of the process. Overall, my experience at Audi Plano surpassed my expectations. Everyone from the General Manager Neil Thompson to the staff answering the phones provided exceptional service that truly sets them apart. I am now a proud owner of an Audi Q5 because of the wonderful team at Audi Plano. I highly recommend this dealership to anyone in search of a seamless car-buying experience.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
My First Audi Purchase- Great Experience
by LaTara H on 05/27/2023Izzy is great , hands down! He listened to my needs and was able to deliver just that. Izzy really made this one of the easiest car buying processes I’ve ever had. Ricky also gave great input and dealt with my months of emails without… pushback. Best duo at Audi Plano!Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
2010 Camaro ss
by frankv1989 on 05/07/2023Simple and fast.Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
by Ivory Park on 04/30/2025