Audi Plano
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Dealership Sales Review
sales Rating
Unprofessional
Written byon 06/29/2023
Bought a car, finance mgr was very abrupt and unfriendly. Had to take car back as battery died 1st day. Major oil leak 2nd day. Took advantge of 1 week free return. Took it back and attitude got worse. Would not return calls. Got check, but had to personally go by to get them going on check. Was ready in 2.5 hours. Had to go back again to get check. Check was left with receptionist, no Mgr came to apologize or try to keep our business.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes
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Abbott Carter on 07/03/2023
Dealer Response
Hello Jim, thank you for taking the time to leave us feedback. Please call our General Manager at (972) 249-0905 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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