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Customer Reviews of Spikes Ford

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588 reviews
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  • Buying a new truck

    5 out of 5 starsby ElizandroF. on 08/31/2019

    The experience was great. The dealers were very helpful in answering all of our questions. Would recommend people to visit spikes ford to buy a new vehicle. Thank you spikes!
  • Oil Change / Battery

    5 out of 5 starsby CVillalon46 on 08/23/2019

    I took my vehicle in for an oil change and to have the Battery checked as it had lots of corrosion and appeared to be leaking acid at the base of the positive post. The oil was changed and the battery was replaced under warranty as it was leaking acid at the base of the positive post. The work was done in a timely manner which I appreciate very much.
  • Amazing Servcie

    5 out of 5 starsby GarciaFamily on 08/16/2019

    Amanda is an amazing Advisor. She is very kind and helpful, I will defiantly be recommending her and Spikes Ford Quicklane to my friends and family.
  • New Ford Edge

    4 out of 5 starsby Vibrantbarb on 08/13/2019

    I was looking for a ruby red Ford Edge titanium 2019. I knew exactly what I wanted and the price I could pay for it! Had talked to another dealership and the phone rang and it was Spike Ford called. I explained again exactly what I wanted and was not willing to sit at a dealership all day negotiating. He said to bring in my current Ford Edge they will appraise it, look to find what I want and give me a price and they did just that. As we know sitting around is part of the process but nothing like I have been through with other dealerships.
  • HORRIBLE SERVICE

    1 out of 5 starsby Unsatisfied on 08/05/2019
    updated 08/12/2019

    I took my truck in almost 4 months ago due to having some engine problems. White smoke would come out of the exhaust pipe and I was advised that it was the heads from the engine. I was then advised that the heads were on back order and they did not have a time frame on when they would arrive. This was bit the only problem with my 2016 Ford F-150, the radio “screen” would also freeze. It took Nearly 4 months to get the heads in and the vehicle “fixed”. When I got there to pick my vehicle up the front of the pickup truck had a lot of grease all over along with the passenger seat. I took my vehicle home and noticed that it still wasn’t running smoothly like before and the screen was still freezing. I took the vehicle back and was advised that they would check it out and call me back in a couple of days. Note: not only did they have my truck for nearly 4 months but I was then contacted by an employee stating that I owed $100 for the services. I am willing to spend my own money contacting an attorney and filing some sort of lawsuit for a full refund on my monthly payments before I pay the $100 that I supposedly owe.
  • Asome Job

    5 out of 5 starsby Felixrios on 08/03/2019
    updated 08/09/2019

    Thank you Amanda keep doing an asome job you have a great team
  • RECALL of toe links

    5 out of 5 starsby sandra22 on 08/08/2019

    Arrive at the schedule time. Was told that could take between half day to the whole day. They did the job in good time half day. Very courteous while waiting.
  • Buyer

    5 out of 5 starsby Roland Perez on 08/07/2019

    Excellent service, I am a loyal custom and have had a long term buyer relationship with Spikes Ford-Mission, Tx.
  • The best

    5 out of 5 starsby JanieM* on 07/29/2019

    The first time I purchased a vehicle here, they went above and beyond to get me exactly what I wanted. I didn't think twice to go back when I needed another vehicle. I am very particular on what I wanted and again they went to the extreme of going to another state to get what I want. I have been very happy with their service and my 40min drive is worth the service I received.
  • My New Truck

    5 out of 5 starsby Maryann on 07/27/2019

    Awesome Staff with great deals! From your front door greeter to your finance, You won’t regret your purchase at this location! Thank you TJ & Cody for your awesome attentiveness.
  • Happy customer

    5 out of 5 starsby Nora Meza on 07/25/2019

    everyone was super helpful and willing to help excellent service from Mr. Adam Herrera and Jesse Garcia
  • Survey

    5 out of 5 starsby Nicasio on 07/24/2019

    Great service jorge was very patient and attentive he took the time to look for something that we like and fit our budget
  • New Fiesta 😃

    5 out of 5 starsby Viviana on 07/17/2019
    updated 07/23/2019

    I am so content with the sales man Mr. Aparaiso he honestly helped me with this step in my life tha k you for your patience with my questions.
  • Service

    5 out of 5 starsby Rivas813 on 07/16/2019
    updated 07/22/2019

    Employees very helpful and knowledgeable.
  • Owner

    5 out of 5 starsby Ana Vasquez on 07/06/2019
    updated 07/12/2019

    Good services and friendly !!
  • Oil change review

    5 out of 5 starsby Brandon Luna on 07/10/2019

    Excellent service in a good time frame.
  • Adalberto

    5 out of 5 starsby Adalberto on 06/24/2019
    updated 07/02/2019

    Great service done fast and ser. adviser Lane very helpful
  • I love spikes ford

    5 out of 5 starsby Marissa on 07/02/2019

    I can’t express how awesome it was to work with Chris Garza. Ever since I met her 4 years ago I knew when I was ready to purchase my first vehicle it had to be with her. The entire process was easy and she couldn’t have had made me feel more comfortable. Not once did I feel pressured, from the moment I arrived she made me feel like I was family. She is truly the best in the business!
  • Cody Sanchez

    5 out of 5 starsby Dominick on 06/28/2019

    Great salesman. Very easy to work with and actually cares about your needs.
  • Daniel

    5 out of 5 starsby Carlos Aven on 06/28/2019

    Probably one of the best experiences at a dealership I have ever had. Customer service was great and really helpful. I will definitely be going there from now on.
  • Spikes Ford - Mission, TX

    5 out of 5 starsby Chemo1_114 on 06/26/2019

    Excellent service and excellent customer support.

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