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Customer Reviews of Spikes Ford

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588 reviews
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  • Spikes review

    5 out of 5 starsby Anitami on 11/30/2019

    I was treated very well by my sales rep Carlos Deleon
  • Oil change

    5 out of 5 starsby bpagent1277 on 11/15/2019

    Went in for oil change. Customer service was great and didn't have to wait very long.
  • Amazing Service

    5 out of 5 starsby Janie 😊 on 11/12/2019

    Amazing service.. Will be recommending Amanda and Spikes Ford to all my friends and family..
  • Educator

    5 out of 5 starsby Ntgomez on 11/10/2019

    My experience was a good one. They knew it was going to take a while, so they gave me a ride home. The driver was very social. I was given a call before the driver came for me.
  • Amazing Ford Dealership!

    5 out of 5 starsby dgerdes83 on 10/31/2019
    updated 11/06/2019

    Exceptional service from the sale of my new vehicle to any service I have ever needed. Amazing Ford dealership, great to work with, ask for Michael Ramirez he's a top-notch salesmen.
  • J rodriguez

    5 out of 5 starsby Jrodrig on 11/02/2019

    Excellent service from Monica Alvarado
  • recall of back seats

    5 out of 5 starsby sandra22 on 10/31/2019

    made an appointment, took new car in . It was check in a short time.
  • Excellent experience and customer service.

    5 out of 5 starsby True Blue on 10/10/2019
    updated 10/17/2019

    Spikes worked with us to give us the best and the deal we were looking for. They made sure to get us the specific vehicle we wanted.
  • Suburu service

    5 out of 5 starsby Crossandra on 10/07/2019

    I bring my cars here for routine maintenance because it is closer to me and the service is great. I drive up with no appointment and this time there was only one vehicle in front of me so it was super fast.
  • My Experience

    5 out of 5 starsby vesco281 on 09/30/2019

    The buying experience was pleasant and much better than i have experienced in the past. The Salesman was knowledgeable, courteous and very easy to deal with. He took all the time that was necessary to instruct me in the many features this vehicle has. The rebates were generous and the trade-in was fair.I was impressed with the Ford Edge and that was the vehicle I bought.
  • 2020 Explorer

    5 out of 5 starsby sandra22 on 09/30/2019

    The salesman Micheal Ramirez was excellent. Explained all details. the other personnel were very informative
  • Excellent Service

    5 out of 5 starsby Alma’s Twin on 09/27/2019

    Excellent Service. I recommend Quicklane at Spikes Ford. Daniel is the best advisor you can ask for.
  • 2019 Ford F150 XTL

    5 out of 5 starsby Fidencio T on 09/25/2019

    Jesse, Richard and Juan just kept it real and my overall experience was awesome, did not got pressured to make any decisions I did not wanted, and worked with me to get to the right financing numbers. Everybody at the dealership were nice and gave me the time and attention I was looking. We are very happy with the truck. I would definitely buy again at Spikes.
  • Owner

    1 out of 5 starsby JavFlo9 on 09/24/2019

    Not satisfied at all with dealership on work performed on my F-350, very disappointed and will not recommend Spikes services due to poor quality of workmanship on repairs causing more damage.
  • Spikes Quick Lane

    5 out of 5 starsby texaslaker on 09/23/2019

    Great service, even better people. As usual a great experience! SPIKE it, you'll LIKE it!
  • Service

    3 out of 5 starsby Melissa on 09/14/2019
    updated 09/20/2019

    Took my truck in cause it overheated when it was ready they told me I had left the cap off and that was the reason it overheated. To me it seem they were blaming me. But i took it for an oil change at your facility a few days before. The damaged was done by your employees.
  • Oil change

    2 out of 5 starsby Oil change on 09/19/2019

    Every time I go to quick lane to get my oil changed whoever works on my SUV changes my settings. This time it was a he air conditioner settings. Not sure why they need to do this. This concerns me on the compatence of the people working on my vehicle.
  • Great

    5 out of 5 starsby Oscar Ochoa on 09/11/2019
    updated 09/18/2019

    I had a good experience. Everyone was very helpful and cheerful. Edgar the salesman catered to all my needs. I wish to also mention Domingo who sold me the F150 that l traded in for the Ranger, he was very helpful too.
  • Great Place to do business

    5 out of 5 starsby C Reeve on 09/12/2019

    I travel from San Antonio to my Ford Dealer Spikes Ford to buy my Cars and Trucks. I travel 250 for them to Service them also. I am very pleased with the treatment my family gets from everyone from in all departments.
  • Great vehicles great prices

    5 out of 5 starsby Jesse C. on 09/09/2019

    Bought a used vehicle at Spikes Ford. A 2010 Ford Flex got a great price and good working vehicle. will definitely get my next vehicle at Spikes Ford
  • Thank you for the F-150

    5 out of 5 starsby Mayra Vega on 09/03/2019
    updated 09/10/2019

    Domingo is very respectful. We tested drive the truck. But, overall best experience ever. At least we now have an additional vehicle. So my husband doesn’t have to wait for me or my son to lend him a truck. Thank you Domingo.

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