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Customer Reviews of Spikes Ford

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588 reviews
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  • Educator

    5 out of 5 starsby Ntgomez on 11/05/2020

    Joana Jaimez was quite helpful. Even though they were taking too long with my oil change, she kept me updated several times. She came out and shared some suggestions for my car maintenance. I told her that I could only do one of the suggestions and she included her card, so that I could set up an appointment for the other repairs.
  • Awesome buying experience

    5 out of 5 starsby MoniqueO on 11/05/2020

    I went to Spike’s Ford because I was interested in purchasing a vehicle. Michael Ramirez showed me a beautiful 2020 Ford Edge which I immediately fell in love with. Thank you, Michael and Spike’s Ford for a great buying experience!
  • My experience

    5 out of 5 starsby Panther on 11/02/2020

    I went for an oil change and I enjoyed how fast the service was completed.
  • I am very pleased to let you know that the service I..."

    5 out of 5 starsby palkidrok on 10/30/2020

    I am very pleased to let you know that the service I received was better than I expected for the first time being at spikes. I usually use a different shop and decided to use spikes as it is close to where I now live. Daniel was very accommodating and explained everything in detail and was understanding as to what I wanted and making sure I was going to have everything checked that needed to be checked for my 30,000 check up on my expedition. GREAT Service treatment and Awesome Personnel I will be using Spikes for all my Future needs. THANK YOU for HAVING A GREAT TEAM!
  • Service at Spikes Ford

    5 out of 5 starsby Brenda F on 10/28/2020

    Great service! Amanda Ochoa was very sweet and helpful.
  • Excellent service

    5 out of 5 starsby Janna519 on 10/28/2020

    I had a positive buying experience with Jesse, the salesman at Spike's Ford. He is extremely patient and didn't use any type of sales pressure during my decision-making process, which always makes me turn away from a purchase. Finally, I decided to purchase the F150 after a week of deliberating carefully and researching prices online. I definitely got a good deal.
  • Not a good first EXPERIENCE

    3 out of 5 starsby Awilliams218 on 10/26/2020

    My service was put off twice, driver failed to show both times, to pick up my car. I finally ended up having to drop it off before the service dept opened and it took ALL day for them to service it. My primary issue was resolved but the secondary issue was not.
  • 5

    5 out of 5 starsby Lgarza55 on 10/26/2020

    Salesman Cody was very helpful and courteous when I was purchasing my truck at Spikes Ford he went out of his way for the customer good worker.
  • Spikes Ford

    5 out of 5 starsby Texmextom on 10/21/2020

    Great service and a dealership that try’s to please
  • Professional

    5 out of 5 starsby ggfosler on 10/13/2020

    Great service and very professional
  • Vehicle Automotive Repair

    5 out of 5 starsby Mandoman on 10/08/2020

    Auto service department personnel were friendly, professional, thorough, and most of all, helpful, making my experience at Spikes as painless as possible. Courtesy transportation was provided to and from. Driver (Carolina) ensured my safety at all times. Very pleasant experience! Thanks, Liz for all you did!
  • Cynders

    5 out of 5 starsby Cynder1 on 09/30/2020

    Quick Lane Service Department Specislist are the Best. They are very friendly and courteous. Specialist Amanda had already checked on the computer to see what services my truck needed and notified me as soon as I walked inside. Of course she and the other person there greeted me very well. In the past I would always take my vehicles there to be serviced and will continue to do so. I like the way they make sure I am satisfied with the work that has been done to the truck.
  • Excellent experience

    5 out of 5 starsby Cesar S. on 09/22/2020

    It was very quick in and out. Front desk personnel were very polite and knowledgeable of what is going on in the area.
  • Awesome service!

    5 out of 5 starsby Nursecyn40 on 09/16/2020

    The lady who helped me out was so nice and helpful. And I had my car working hours..
  • Service

    5 out of 5 starsby Ypscholl on 09/14/2020

    Excellent service from Amanda. Spike's Ford is always spot on with their service.
  • Ford Ranger XLT

    5 out of 5 starsby Unknown2 on 09/15/2020

    Very professional and courtesy.. they treat there customers like family..I always been a ford person and purchased several vehicles at Spikes Ford..
  • Always good Service.

    5 out of 5 starsby Astrodude on 09/11/2020

    Excellent service every single time. Bought my truck at Hacienda Ford but because of their lack of service I moved to Spikes Ford. Smart move and I’ve not been sorry once since making the switch.
  • Great Dealership

    5 out of 5 starsby ElCuh956 on 09/08/2020

    Purchased my new mustang gt from this dealer and i i gotta say i loved the way i was treated as soon as i arrived i was greeted by the salesman shout to cody for making my purchase fast and smooth and explained everything about the car. From now on spikes will be my to go to ford dealer.
  • Service Diagnosis

    1 out of 5 starsby Don King on 09/07/2020

    2020 Ford F-250 has transmission issue. Dealer cannot find problem, even with a wrench warning !!!!
  • Brakes

    5 out of 5 starsby Rob Silver on 08/25/2020

    Associates were very friendly, they did a very good job.
  • Spikes

    5 out of 5 starsby Rodriguez on 08/24/2020

    Great customer service. Updates weekly. Part was on back order for about a month.

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