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Customer Reviews of Spikes Ford

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588 reviews
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  • Excellent Service

    5 out of 5 starsby Tom customer on 08/19/2020

    Prompt, efficient service from sales staff followed up by a quick service issue in service department.
  • Amazing service

    5 out of 5 starsby Elizabeth on 08/15/2020

    Amazing experience. I am happy about my purchase and for switching over to Ford.
  • Customer Service

    5 out of 5 starsby vgcampos on 08/15/2020

    Eduardo Rodriguez did an outstanding job as our salesman. He was very knowledgeable and patiently answered all our questions. He exceeded excellent customer service while accommodating our request for social distancing. He made sure we were comfortable during our visit and accommodated request of doing business outside of facility. His excellent customer service played a big factor in our decision to purchase. He's a true asset to Spikes!
  • Fast but excellent Oil Change

    5 out of 5 starsby FlyGuide on 08/14/2020

    Always can count on a good oil change, friendly/helpful people.
  • Great service.

    5 out of 5 starsby Erik Dz on 08/14/2020

    Time and time again, the Spikes Ford Service Department continues to impress me with their exceptional customer service.
  • spikes service

    5 out of 5 starsby Robert M. on 08/12/2020

    on time, got a loaner, hassle free service
  • Another mediocre service at the service department.

    1 out of 5 starsby joetruj on 08/07/2020

    Don't know why service department most of the times (95%) give low class service. The Department is called service department so what should they give service. A week for my vehicle to get fixed according to them waiting for part. Once they got part after a week I was expecting for the vehicle to be ready by morning,, no it was till end of day. Did. not had the the curtesy to tell me part arrived, I called. When I went to pick up vehicle no apologies no nothing.
  • Service Department that gets the job done!

    5 out of 5 starsby J. Longoria on 07/23/2020

    Friendly and fast service provided by a well trained staff. My truck was delivered as promised and the issue resolved as promised.
  • Geri Witmer

    4 out of 5 starsby GandG Hardie on 07/10/2020

    I just had my oil changed, They did a good job, I was out in about an hour .
  • Great Service

    5 out of 5 starsby Troy42056 on 07/06/2020

    Very clean QuickLane. Did basic service quickly, out within 40 minutes. Went over details of work.
  • MySpikesServiceSurvey

    5 out of 5 starsby Rudy Salinas on 07/01/2020

    Spikes Ford Quicklane continues to go above and beyond with their customer service. I recently had my wife's car go in for tires and brakes and they suggested a four wheel alignment. It drives like a new car and my wife is happy driving her car again. No hassle, no unpleasant surprises, and no extra charge for the special touches (car wash).
  • 2013Ford Focus

    5 out of 5 starsby Cynthia on 06/30/2020

    I didn't know how to feel when my 2013FORD Focus broke down .Spike Ford made me feel I was in good hands .Thank you Spikes. Keep up the good work. . .
  • great customer service

    5 out of 5 starsby ricardo díaz on 06/26/2020

    Extra clean service , excelent attitude, on time !
  • 1st oil change and tire rotation

    5 out of 5 starsby Sandra1 on 06/17/2020

    Job was done prompt an efficient. Was text if I needed anything while waiting.
  • Excellent and Friendly service found at Spikes Ford in Mission Tx

    5 out of 5 starsby Jake L. on 06/08/2020

    Just drop off your car and in a couple of hours you are ready to hit the road with confidence that the job was done right. Daniel, Judy and Amanda know how to take care of your Ford so why go anywhere else!
  • Easy, Fast Great Service Especially during these Times

    5 out of 5 starsby John Rod on 06/06/2020

    Fast and easy
  • Amid the Covid 19 Oil change

    5 out of 5 starsby Lisa9494 on 06/05/2020

    Was a fast and convenient experience from start to finish.
  • Amazing Service

    5 out of 5 starsby Noe Gtz on 06/01/2020

    From the moment I stepped into Spikes Ford I was greeted and treated like family. The sales representative knew everything about the truck I was looking for and what I wanted. Will definitely recommend!
  • New F150 from Spikes Ford

    5 out of 5 starsby Texmextom on 05/26/2020

    Excellent dealership. They know how to talk the talk and walk the walk. They were able to get the truck I wanted at a excellent price with a good price for my trade in.
  • Stay focused

    5 out of 5 starsby Bat2339 on 05/24/2020

    Service department was excellent. Fast, friendly, and did the service needed correctly the first time. I couldn’t ask for more than that.
  • Old1SG

    5 out of 5 starsby ROld1SG on 05/21/2020

    My family and friends are always treated in a professional manner.

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