Spikes Ford
Back to Service Reviews
Dealership Service Review
service Rating
Not a good first EXPERIENCE
Written byon 10/26/2020
My service was put off twice, driver failed to show both times, to pick up my car. I finally ended up having to drop it off before the service dept opened and it took ALL day for them to service it. My primary issue was resolved but the secondary issue was not.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes