Spikes Ford
Today 9:00 AM - 5:00 PM
Customer Reviews of Spikes Ford
Review type:
Best salesman ever
by Jaime27 on 07/07/2025
The best experience we could of asked for Agoberto Gonzales went above and beyond to meet our needs as well as the managers and finance personnel who help us get our dream truck because of this wonderful experience is the reason why I will… continue to go back to spikes ford and use Agoberto for any future purchases.
592 reviews
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Mr.
by Takerdeep on 12/30/2017updated 01/04/2018I was treated with the professionalism, knowledgeable sales staff that is not found in today's society, The individuals I dealt with went out of their way to allow me to drive off in a new 2028 Ford pickup. Well done to the Sipkes ford… team.C Max sel
by Putter00 on 12/20/2017updated 12/26/2017Motor mount and radiator flush. Car rental for one week. Thanks to extended warrantee I paid nothing for the rental. Spark plugs no cost. Very satisfied with service.Excellent Sales Customer Service
by odilonz on 11/30/2017updated 12/06/2017We personally want to thank Spikes Ford for the attention and help we received. Our sales agent Gilbert Ramirez was super helpful, he was able to accommodate our family in the vehicle we where looking for. As well as taking the time to… fulfill our needs as a family. Thank you for helping us and working with our budget.awesome
by sallys64 on 11/22/2017updated 12/01/2017our salesman Eric Carrizales was excellent worked very hard to make sure we got the vehicle and that we were satisfied. We will definitely be going back to Spikes and recommending Eric to our family and friends.2016 F-150 Platinum
by Jgarza4218 on 11/14/2017Great service. Just was very helpful and assisted with frequent updates on my vehicle.Great service
by anabelz on 10/30/2017I had a great experience at this location. I have been here multiple times and always get great customer service and that is why i keep coming backNew truck
by Mojonito on 10/09/2017updated 10/20/2017I came in just wanting to look at the new TTU k interiors and I left with a truck. These guys were awesome and made the process painless. Thanks Jorge Lopez and noe.Best
by Jorgef150 on 10/09/2017Went in for my oil change and a battery replacement. Great service and explanation about new battery warranty. Real nice eployees.Oil change
by odon1969 on 08/21/2017updated 09/11/2017Great service and great staff.2017 Ford F150 XLT Sport Edition
by davidrf2830 on 08/20/2017updated 09/11/2017Couldn't be happier with the experience. The sales rep did everything they could and in a one time shot they got me approvedBest car buying experience
by AFulp2017 on 08/18/2017updated 09/11/2017The salesmen at this location made my first car buying experience a breeze. Unbelievably great customer service!Salesman Eli
by ronjustme on 08/08/2017updated 08/23/2017Our Salesman Eli was really really great!! If you go to Spikes ford in Mission, TX ask for him. he puts everything into helping you get what you want.Ray Martinez
by Lvray15 on 08/10/2017Armandin was my salesman and he worked as hard as he could to get what I needed in a vehicle and that's exactly what happened. The next vehicle that I purchase down the road will be with Spikes. Thank y'all for working with me and thank you… Armandin for helping me get the truck I was wanting. - Ray MartinezFord Fusion
by Fjy78504 on 06/26/2017updated 07/07/2017It was awesome no complaintsOil change service
by Juan1967 on 06/27/2017updated 07/07/2017Friendly people fast service and god hospitality at the waiting room😜Good coustomet service
by Jnrive1638 on 06/30/2017updated 07/07/2017Good coustmet service they reviewed what the recall was for. The time frame for the work to be finish was around the time they said they would finish.Great Experience
by Arturo07 on 07/04/2017This my second vehicle from SPIKES . They have great service and good prices.Oil change
by Davidsantos on 06/19/2017updated 07/05/2017Great job by the quick lube team especially Michellej
by JLYG1996 on 06/27/2017Very good experience. Spikes team was very professional and freindly. Salesman Matthew Rodriguez was helpful. Finace departyment was profssional and answered all questions.Wow! The worst experience I've had...
by JoeFizzle on 06/14/2017updated 06/22/2017Took my 2015 mustang in for AC repair (faulty evaporator core), driver's seat belt (wasn't retracting), and two Recalls (faulty side door latches and underbody temperatures). The repair overall lasted 10 days was promised 7. The dealer was… able to perform the AC repair, seat belt assembly replacement, and side door latch replacements, but not the underbody temp. I was told the part was on back order, so I was let to pick up my car. When I received it, I noticed a total of 6 dings and scratches on both side doors and rear quarter panels. I immediately let my rep know, so they set me up with a detail repair there at the dealership the following day. The repair had a horrible finish, the touch up paint bubbled up, and the dings and scratches are still visible. The door panels now make a rattling sound, I think there may be loose wires behind door panel from latch replacement. Unfortunately, I have to take my car back when the last part arrives for the last recall. Was promised a full detail for the extra wait, originally, but the car was very dirty when returned to me. I take great pride in taking care of my vehicle and go to great lengths to keep the paint from being chipped or scratched, but this happening at the dealership completely infuriates me and blows my mind.Service on 2012 Ford F-250
by Bilh2012 on 06/14/2017This is the first bad experience I've had with Spikes. JC was very helpful, but I had issues. 1) they overcharged me by $100, but corrected that. (2) I left town after picking up my truck and they hadn't bled the breaks properly after… servicing them and I had to have them re-bled. (3) my glove box was broken when I picked up my truck and they denied doing it. I know for a fact that it wasn't prior, but they said hey hadn't opened it. However, I found something they was in the glove box sitting outside. We went to put it back and hats when we saw it had been broken. Disappointed hey didn't own up to it.
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About our dealership
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Rhett Rogers on 07/12/2025