Spikes Ford
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Customer Reviews of Spikes Ford
Review type:
Best salesman ever
by Jaime27 on 07/07/2025
The best experience we could of asked for Agoberto Gonzales went above and beyond to meet our needs as well as the managers and finance personnel who help us get our dream truck because of this wonderful experience is the reason why I will… continue to go back to spikes ford and use Agoberto for any future purchases.
592 reviews
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New Vehicle
by Julie31796 on 04/12/2017Purchased a New 2017 Ford Explorer. Only recommendation is you arrive early, the finance department gets really backed up and you could spend a few hours waiting.Disappointed
by Jaimez956 on 03/19/2017Bought a 2016 fusion on june 2016 and on my second scheduled oil change I'm being advised i need transmission and other work on my car and a week later i get a email saying my tires are also due for mainitaince but wasn't even told at the… time of my oil change about any tires having tread issues.... Lost faith in my purchase of vechicle and and now dont know why i wasn't told about tires....Gary Burt
by rockybull on 03/17/2017I purchased a new Ford Fusion and was very satisfied with the service I received. The salesman was friendly and very helpful. He worked with me to find exactly what I was looking for and had the vehicle on the lot.Ford
by Rjv5784 on 03/19/2017Very helpful staff, and very professional.Oil Change
by SandraT87 on 12/12/2016updated 12/29/2016Service received this visit was fine, but previous service experience was unacceptable. Hopefully your service practices have changed.Service of F-250
by Spikes188 on 12/09/2016Fast service and courteous staff.Fleet Manager
by Sylviaq on 11/29/2016updated 12/09/2016Spikes Service Dept. is always quick and courteous to our service needs.Quick lane service
by Bparivers on 11/15/2016Service techs take a lot of short cuts. Don't get the long wait times. Three days after getting the works service I'm at Discount Tire getting the tire pressure adjusted. I'm done with this place....Excellent Service
by Trevino88 on 10/12/2016updated 10/24/2016I've been taking vehicles there and have never had a complaint. Best service I've had better than Boggus and Hacienda Ford. My rep Roxanne was very nice and kept me updated with anything.New F-150
by patmoore05 on 10/03/2016updated 10/15/2016Everyone at Spikes was helpful and accommodating. Of course, buying a new vehicle always seems to take longer than you'd like, but the team made me feel comfortable throughout the process.New Car Purchase
by Phyllis33 on 09/19/2016I was out of town and contacted the Sales Manager with what I was looking for. He looked through his inventory and discussed with me what was available. All paperwork that could be done ahead of time was completed. When I got to the… dealership, Armando had everything ready for me to sign, we took the vehicle on a test drive and explained all the features my new Explorer had. F&I was great and we had all questions answered and paperwork signed, purchase was complete within 30 minutes. I am very happy with my purchase and the guidance and knowledge they provided me.oil change
by elmaestro on 08/03/2016updated 08/15/2016Didn't buy this car here, but have had service done with the Ford cars I have purchased here. Quick, service. Time varies depending on the amount of clients ahead of you, which is to be expected at any location.Maintenance
by veejay7279 on 07/25/2016it was going fine till they told me they couldn't rotate my tires because of a tool they didn't have, i thought they had every tool imaginable and a back up so they knocked $15 off the ticket, a tire rotation normally go's for $50 at the… least.Excellent service!!!
by Leticia16 on 04/27/2016The service was excellent! Great customer service. They were very helpful and knowledgeable.Servoce reps
by jfra1943 on 04/12/2016I really like dealing with your service reps. Everything goes well all the time, it seems.Great Service
by lesmoore on 04/09/2016The 75K inspection was competed, front breaks pads and rotors turned, and 4 struts replaced Car runs and rides like new..NO HASSLE DEAL AT SPIKES, BUH HUMBUG!!!!1!!1!
by FILEMONmeza on 04/05/2016Do not buy from Spikes Ford. I was lied to and did not get the deal I was told. It is a long story but believe me I was not happy from the deal I got. They never gave me my Sams Club no hassle price. I was a hostage for hours without a no… hassle price. Trust me do not buy from them.Great services
by Cit1234 on 04/02/2016Great experience, traded in my vehicle for a new Ford Escape. Staff was attentive & I left completely satisfied with the transaction. It's a great family vehicle.great service
by AdrianOchoa on 03/25/2016Satisfying with my sales rep he took care of me without no problem Richard Meza I love my truck and thanks for everythingGreat, great service, friendly, knowledgable staff
by lovemynewcar93 on 03/25/2016I do not like to shop for cars. After visiting several dealerships closer to our home, and finding them lacking in inventory, we went to Spikes Ford in Mission. It was a wonderful experience. Michael Ramirez was so helpful, without… pressure or hassle. They have a great selection of inventory and he found me exactly what I was looking for. The financing was quick and easy, and I drove my new 2016 Ford Explorer home that same night. I recommend Spikes Ford to all my friends and family. It is worth the drive!Excellent Work
by truss2013 on 02/23/2016Had been going to another dealership here in the valley and always had to wait for hours for my truck to get serviced, I was told about spikes from my driver and my experience was excellent I will not go back to the other place again.. YOU… HAVE MY BUSINESS!!!
Ford F-150
Ford Explorer
Ford Escape
Ford Maverick
About our dealership
Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Rhett Rogers on 07/12/2025