McKinney Buick GMC
Customer Reviews of McKinney Buick GMC
Review type:
Absolutely phenomenal experience at McKinney Buick GMC, all thanks to Derek
Purchase of 2016 Canyon
by ksiebert619 on 07/18/2016We had our previous truck for 14 years, so this was our first purchase of a new truck in quite some time. We were refreshed to find our experience with McKinney Buick GMC completely satisfying. We shopped around at several different… dealerships and with several different trucks and kept coming back to McKinney Buick GMC. Austin was a pleasure to work with during the entire process.Congratulations on your new 2016 Canyon! Enjoy the drive, and please let us know when youre ready to schedule your first service appointment!
Denali Acadia
by Donna_St on 07/02/2016Our salesman, Mark Munden did a great job with our purchase of an Acadia Denali. Everyone was very nice at the dealership. I liked that I could start my car search online.Scheduled Oil Change
by macooper on 05/30/2016updated 06/07/2016Dealership (Derik) was spot on with their commitment to service (oil change/tire rotate) as per maintenance plan. Timely and very friendly. Appreicate you guys always doing what you say.Great car buying experience!!
by Blair2farm on 06/07/2016We had a great experience at McKinney Buick GMC. Derrick and Dana did an outstanding job selling us on the Acadia.Thanks for the 5-star rating! It's always a pleasure to hear customers say what a great experience they had at our store. Congratulations on the new Acadia and thank you for choosing McKinney Buick GMC
Great experience
by Bigmontana on 06/06/2016Repeat customer. Austin Bell did an outstanding job of listening to my needs in a vehicle and putting me in the right one. The easiest and quickest car buying experience I ever had.We strive to make everyone's car buying experience quick and easy and are delighted to hear this was your experience! Thank you for returning to McKinney Buick GMC and we look forward to working with you again in the future!
Super efficient
by westtexasgirl on 05/29/2016My issue was a bad battery which was fully covered under warranty. I also had my oil changed and tires rotated. I was told it would take about 2 hours and it was right on the dot. Car looked great after the wash and vacuum which I… appreciated very much! Everyone is always super friendly at this service center.Very satisfactory experience.
by Melvink on 04/28/2016updated 05/06/2016Was very impressed with Clarence Davis. He tried to meet my specifications. Appreciated his forthrightness.Good business
by trecar29 on 04/22/2016updated 05/04/2016Me my wife had a good experience at McKinney Buick GMC they didn't give us no bull just straight to the point which I like.Great Experience
by Dtucker1965 on 04/18/2016updated 05/03/2016Great overall experience with salesman Clarence Davis, Janna Ballard, & Bryan Young. Clarence went above & beyond, picking me up at the airport, going thru the process step by step, & was a truly nice gentleman. The finance process was… accurate & concise, & Janna even recommended restaurants & shopping area while I was in town. A very good experience overall & highly recommended.Great Service Dept
by garypar on 04/29/2016Service Dept adviser Derrick was very nice and provided excellent service and expert precise info on issues. Appreciated the courtesy shuttle pickup and courtesy car wash and vaccuum was perfect and so nice to have a clean car.Thanks for the positive review and recognition of our efforts to provide superior customer service! -Your friends at McKinney Buick GMC
My Silver Buick Encore
by Wanda_Encore on 04/19/2016The sales person was so patient and helpful in finding the Encore in a silver and it had a ton of extras, probably more than I can learn to use, but I love it. The sales manager was also helpful. Every member of the organization we came… in contact with was so courteous and friendly. After all the paperwork was completed and the vehicle was all cleaned and ready to go, all employees at 9:00 PM came out to wish us well.Wanda, Thank you for your glowing review! Were so glad you enjoyed working with us and we look forward to seeing you again!
great service
by JosePena01 on 04/05/2016updated 04/19/2016I had a really good experience buying my Denali from McKinney Buick GMC and the service you guys provided me with. Is really good when you can go to a place and people treat you like family. Thank you guys and keep up the great serviceSierra 1500 inside cabin vibrations / 2015
by Jorgen72 on 04/06/2016updated 04/19/2016Vibration in cabin between 60 to 70 miles . New Sierra 1500.Service
by mikefry on 04/04/2016Good Customer service. Services performed was done in a timely manor and all services were explained.Dear Mike, Were so glad you are pleased with our services! Thanks for the review and we hope to see you again soon! Your friends at McKinney Buick GMC
5000 mile service completed 3/30/16
by jbuehrig on 04/04/2016The service was very good and the experience was excellent. Thank you for taking care of the service in a timely manner. The waiting room environment is also very good for getting work done while you wait for the car to be completed.Dear Jeff, Thank you for taking the time to post your comments. We appreciate your feedback! Your friends at McKinney Buick GMC
$2,420 estimate to fix oil leak caused by a loose oil filter?
by jrodrig6605 on 11/21/2015Horrible mechanics and service advisors. This dealer gave me an estimate of $2,420 to fix an oil leak in my 2011 Buick Enclave. I took it to a different mechanic for a second opinion and was told that the oil leak was coming out of a loose… oil filter and not from the oil pan like they told me. The dealer was who changed the oil the last time as well. I fixed the issue with the for the cost of an oil change. Was the dealer being dishonest when they told me that to fix the oil leak they had to replace the oil pan seal/gasket which they had to bring the whole engine down and probably ruin my vehicle or did they not know what they were doing? I will never know, but I will never go back to that place and I don't recommend people taking their vehicle there for service either.false and misleading ads, pressuring consumers
by minideaker on 09/01/2015My wife and I visited this dealership in hopes of getting a deal based on the advertising on tv and the buick website. However, we were more than disappointed to find out that this dealership would not honor their own advertised prices and… deals. One salesman, Wade, even admitted that the ads were misleading and only used to bring in customers. He further explained that this is the industry standard so every dealership does it. Another salesman, Byron, kept using salesman tactics to get you to sign today. He grossly misrepresented the financing costs to try and get us to sign that day. I understand the feelings of the consumer who would feel bullied and pressured by these salesmen. The best rights you have as a consumer is to stay away from this dealership and warn others about their misleading practices. There is one saving grace about this dealership, and that is our first salesman Josh Lewis. He was honest and upfront about the process. He never tried to strong arm us or make us feel bad about the experience. If you do ever consider going buying something from this dealership, please deal with Josh only.Thank you for your comments. Please accept our apologies for any pressure you may have felt during your visit. I assure you it is never our intention to deceive or mislead our customers in the store or through our advertisements; all of our ads must pass a strict compliance review before they are released to ensure that we maintain our standards. Please note that, according to industry standard, advertised prices do not include a number of other expenses including but not limited to tax, title, license, doc fees and a variety of maintenance packages that are offered during the finance process. We appreciate your feedback - if there is anything else you would like to discuss with us, wed love to hear from you! Daniel Dixon General Manager McKinney Buick GMC 855-201-7765
Great experience
by taylormade00 on 08/15/2015Larry Beamer as a sales agent and Daniel as a GM provided the best experience, from showing up to the dealership all they way through purchase. Would highly recommend them if you're in the market for a vehicle.Professional Service
by papajoe4 on 04/08/2015Joshua Lewis and Wade provided me with excellent service before, during and after the sale. I was very impressed with the way I was treated at McKinney Buick GMC. Joshua found for me the exact vehicle I was looking for and make the deal… happen. I am pleased and happy with my new Yukon XL.Expect long waits for service......
by JoeRho on 02/23/2015updated 03/05/2015I made an appointment for 10am on February 21st to get an oil change that's covered as part of my vehicle purchase. I let the up-sale guy talk me into an alignment based on his recommendation after touching my tires. Getting this work… completed took 3 hours and 40 minutes!!! Luckily for me, and your service adviser, I was busy writing a paper and didn't realize the time until 3 hours had passed. At that time I inquired about the time remaining and was told it would be 10 more minutes. 30 minutes after that, it was completed and I was told that the long duration was due to a break-down or "issue" with the equipment needed for the alignment. Why in the world wouldn't someone notify me of this and give me an option to return at a later date? I'm not an automotive engineer but based on the before and after readings, I doubt the service was really necessary. Furthermore, when I went to leave I noticed my car was still dirty. The documents I signed stated that a complimentary wash and vacuum would be performed. The gentleman said (laughably) that they didn't have time to wash it since I was in a hurry. I guess he didn't realize I had been there for nearly 4 hours.
GMC Sierra 1500
GMC Sierra 2500HD
Buick Envista
As your premier dealer, we would like to welcome you! We assist our Dallas area Buick and GMC customers looking for a car dealership in their neighborhood. That includes Plano and Lewisville car buyers too! Whether Dallas, TX customers are researching new GMC SUVs, used trucks or Buick cars, and are ready to buy, or are looking for a reliable service and parts department, they will find it all here! We are your one-stop-shop for every vehicle need that you may have. We feature a fantastic selection at our dealership in McKinney, where we're proud to provide our customers, searching for an amazing deal from a Greater Dallas, TX Buick GMC source, with exactly what they want.
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area
- English
- Spanish
Thank you for your wonderful feedback! We're thrilled to hear that Derek provided you with such a phenomenal experience. We truly value your trust and are grateful for the opportunity to serve you. Derek’s commitment to excellent service is exactly what we strive for, and we're delighted to know he made your car-buying process so enjoyable. We look forward to assisting you and your friends and family in the future!
by McKinney Buick GMC on 03/03/2025