Skip to main content

McKinney Buick GMC


3950 S Central Expy, McKinney, TX 75069 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (7) No (3)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

2 out of 5 starssales Rating
false and misleading ads, pressuring consumers
Written by minideaker on 09/01/2015

My wife and I visited this dealership in hopes of getting a deal based on the advertising on tv and the buick website. However, we were more than disappointed to find out that this dealership would not honor their own advertised prices and deals. One salesman, Wade, even admitted that the ads were misleading and only used to bring in customers. He further explained that this is the industry standard so every dealership does it. Another salesman, Byron, kept using salesman tactics to get you to sign today. He grossly misrepresented the financing costs to try and get us to sign that day. I understand the feelings of the consumer who would feel bullied and pressured by these salesmen. The best rights you have as a consumer is to stay away from this dealership and warn others about their misleading practices. There is one saving grace about this dealership, and that is our first salesman Josh Lewis. He was honest and upfront about the process. He never tried to strong arm us or make us feel bad about the experience. If you do ever consider going buying something from this dealership, please deal with Josh only.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
van_tuyl on 09/03/2015
Dealer Response
Thank you for your comments. Please accept our apologies for any pressure you may have felt during your visit. I assure you it is never our intention to deceive or mislead our customers in the store or through our advertisements; all of our ads must pass a strict compliance review before they are released to ensure that we maintain our standards. Please note that, according to industry standard, advertised prices do not include a number of other expenses including but not limited to tax, title, license, doc fees and a variety of maintenance packages that are offered during the finance process. We appreciate your feedback - if there is anything else you would like to discuss with us, we’d love to hear from you! Daniel Dixon General Manager McKinney Buick GMC 855-201-7765
Report