Skip to main content

McKinney Buick GMC


3950 S Central Expy, McKinney, TX 75069 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (7) No (3)
Service Rating

Be the first to write a review.

Back to Service Reviews

Dealership Service Review

1 out of 5 starsservice Rating
$2,420 estimate to fix oil leak caused by a loose oil filter?
Written by jrodrig6605 on 11/21/2015

Horrible mechanics and service advisors. This dealer gave me an estimate of $2,420 to fix an oil leak in my 2011 Buick Enclave. I took it to a different mechanic for a second opinion and was told that the oil leak was coming out of a loose oil filter and not from the oil pan like they told me. The dealer was who changed the oil the last time as well. I fixed the issue with the for the cost of an oil change. Was the dealer being dishonest when they told me that to fix the oil leak they had to replace the oil pan seal/gasket which they had to bring the whole engine down and probably ruin my vehicle or did they not know what they were doing? I will never know, but I will never go back to that place and I don't recommend people taking their vehicle there for service either.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.