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Customer Reviews of Sterling McCall Honda

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640 reviews
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  • Great experience

    5 out of 5 starsby Hervey on 04/28/2022

    Great service and great price with my coupon. Fast and courteous customer service reps. Overall a fine experience.
    • Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

      by Customer Service on 05/04/2022

  • Service

    5 out of 5 starsby Jenni Rodriguez on 04/28/2022

    Edith was very nice and attentive to me. I went in for an oil change and tire rotation and the service was prompt and excellent. Thank you.
    • Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

      by Customer Service on 05/04/2022

  • Great Service Always

    5 out of 5 starsby JSP on 04/27/2022

    The service staff is always informative and friendly
    • Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

      by Customer Service on 05/04/2022

  • WOW

    5 out of 5 starsby Allie Hannabass on 04/27/2022

    10/10 costumer service. Matt was so helpful since we were from out-of-state, and even honored a maintenance discount from our old dealership. Plus, the car was spotless afterwards! Thanks Sterling McCall!
    • We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

      by Customer Service on 04/27/2022

  • Didnt get the discount as promised, no explanation at all.

    2 out of 5 starsby Rey D on 04/26/2022

    They promise 1-1.5 hrs for oil change and tire rotation it took 1.5 hrs, my advisor was not present aand I need to look for someone coz my car was just sitting in the service bay for 10-15 mins, no explanation on what was done on my car and its condition, they said it was a 90 day review from purchase,usually honda dealers in my past hand me a paper with a car condition but theres none here.they just handed me my invoice, they told me to pay at cashier, it was supposed to be 49.99 for oil change because of service special at the internet but I still paid 90.90. Just wasn’t good for my first time service.
    • Thank you for your feedback about the service issue you experienced because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Keegan Savell General Manager ksavell@Sterlingmccallhonda.com

      by Customer Service on 05/02/2022

  • Honda service

    5 out of 5 starsby Yves cloots on 04/26/2022

    Quick service
    • Thank you for being our customer, we appreciate your kind words!

      by Customer Service on 04/26/2022

  • Quick

    5 out of 5 starsby CUSTOMER 135 on 04/25/2022

    Was in and out for my oil change
    • Thank you! We look forward to your business with us again!

      by Customer Service on 04/26/2022

  • Sales staff

    5 out of 5 starsby Carolina Feild on 04/25/2022

    This is my fifth purchase with McCall Honda. As always the professionalism and outstanding customer service makes a big difference compared to other dealerships. Roger was great! And he did his best looking for a car for my daughter that she lost a brand new car I purchase 6 months ago thanks to a drunk driver. Truly appreciated. Carolina Feild
    • Thank you Carolina for your kind words for Roger! We are thrilled that he provided you with a great car buying experience. Congratulations to your daughter on the New Vehicle!

      by Customer Service on 04/26/2022

  • Excellent Service

    5 out of 5 starsby Tommy on 04/23/2022

    Professional, friendly, caring, with nice facilities
    • Thank you for taking the time to leave us a review! We look forward to your business with us again!

      by Customer Service on 04/26/2022

  • Great service.

    5 out of 5 starsby Louie on 04/23/2022

    Very thorough .
    • Thank you for being our customer, we appreciate your kind words!

      by Customer Service on 04/26/2022

  • Excellent

    5 out of 5 starsby Paul on 04/23/2022

    Great experience. Was helped promptly, staff very friendly.
    • Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

      by Customer Service on 04/26/2022

  • Oil & transmission fluid drain and replace

    5 out of 5 starsby Oscar D on 04/23/2022

    Sterling McCall Honda service agent Rafael Ayala did an excellent job in providing me with info I needed to have my vehicle serviced. Easy going and professional in every way.
    • Thank you for your kind words for Rafael, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

      by Customer Service on 04/26/2022

  • New tires

    5 out of 5 starsby EC on 04/23/2022

    Makenzy in service is Awesone! You can count on her to get you the best prices!
    • Thank you for your kind words for Makenzy, we appreciate it!

      by Customer Service on 04/26/2022

  • Oil change tire rotation

    5 out of 5 starsby CDB on 04/22/2022

    Quick check in , fast service, but paid $ 12 more than what my coupon was worth, all kinds of add ons , I ll do it myself next time
    • Thank you for being our customer, we appreciate the feedback!

      by Customer Service on 04/26/2022

  • Service for B12

    5 out of 5 starsby Sean W on 04/22/2022

    Good services and excellent facilities for waiting on site.
    • Thank you for your kind words! We are thrilled that you had a pleasant service visit!

      by Customer Service on 04/26/2022

  • Excelente servicio

    5 out of 5 starsby Rafael Ayala on 04/21/2022

    El señor Ayala fue muy amable todo el tiempo, dándome la información detalladamente.
    • Gracias por sus amables comentarios sobre Ayala, ¡lo agradecemos! ¡Le agradecemos su negocio y esperamos su próxima visita!

      by Customer Service on 04/26/2022

  • Service department

    5 out of 5 starsby Loyal customer on 04/21/2022

    The service that was provided was and had always been excellent! Makenzy assisted me and kept me updated on the service and what was going on. Excellent customer service!
    • Thank you! We are thrilled that Makenzy and our team provided you with the best experience! We thank you for your continued business!

      by Customer Service on 04/26/2022

  • Dead Battery

    5 out of 5 starsby Nicole on 04/21/2022

    Quick same day service
    • Thank you Nicole! We are very happy to hear that we were able to provide you with a quick and enjoyable service experience.

      by Customer Service on 04/26/2022

  • Professional and Attentive

    5 out of 5 starsby Melodneice Burt on 04/20/2022

    The customer service was excellent, and I love how Makenzy took her time explaining everything to me. Steeling always does quality work, and today was no different.
    • Thank you for your kind words for Makenzy, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!

      by Customer Service on 04/26/2022

  • Fast and Easy!

    5 out of 5 starsby Diego on 04/20/2022

    Had my oil change done in 45 minutes!
    • We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

      by Customer Service on 04/26/2022

  • Highly recommend!

    5 out of 5 starsby Susan C on 04/19/2022

    I used the internet sales team for the first time. It was absolutely the easiest and most flawless transaction ever. Roger Castro was incredibly helpful and kept me informed the entire time. I could not be more pleased with the service I received.
    • Thank you Susan for your kind words for Roger! We are thrilled that he provided you with a great online shopping experience. We look forward to your business with us again! Congratulations on your new car.

      by Customer Service on 04/20/2022


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About our dealership

Sterling McCall Honda is dedicated to providing you with an ownership experience worth raving to your friends about. That includes new models (i.e., the Accord, CR-V, Civic, Odyssey and Pilot, financing and everything in between, including genuine Honda parts & service.

Let's start by talking about this year's editorially acclaimed new models. From intuitive safety features to contemporary silhouettes; connectivity technology to available, first-class comfort features; the new Honda lineup promises to meet every criteria on your short list. And, you don't have to take our word for it either. One test drive in Kingwood-area favorites such as the new Honda will tell you everything you want to know.

Not in the market for a new car? Whether you're driving on a budget or simply prefer something more broken in, Sterling McCall Honda knows you want topnotch quality in your next used car. Keeping this in mind, we make every effort to ensure each used Honda we offer is spotless and reliable.

Amenities
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Collision Repair/Body Shop
  • Customer Lounge Area