Customer Reviews of Sterling McCall Honda
Review type:
Glad I meet Julie
Tire glitch
by Raven J on 04/18/2022The service staff here is amazing I bought my car from here I get my car service here I just got my tire service by Darrell B he is amazing I've been having problems with my low tire light I've had it filled twice outside of the dealership… and none of them ever told me that I had a nail in my tire all damage to my tire Daryl took the time he found the problem he showed it to me and he worked with me and I got my tire fixed so I won't have that problem anymore he's amazing and so it's just Sterling McCall Honda is amazing.Thank you for your thoughtful review, Raven. We're glad to hear you had such an outstanding experience working with Darrell. Please let us know if we can ever assist you again in the future!
Repair
by Jones on 04/19/2022I like the way my service advisor kept me updated on my vehicle. It was there a week and he called me everyday to let me know the status.Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an great service experience!
1st time customer
by DJ on 04/16/2022This was my first time getting my car serviced since I purchased it. This also was my first time visiting a Honda service center. I was thoroughly impressed with the service I received. The young lady who. Helped me was so professional… and made the process seamlessly. I even called my husband and told him I want to come to the Kingwood Honda dealership the next time we purchase a vehicle.Thank you, DJ for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!
Great Customer Service
by N Gill on 04/16/2022I had a low battery and lucked up by spotting a Honda technician at a gas station. Dillion helped start my car and called ahead to ensure I would be assisted before Honda closed. A small act that made a huge difference as I drive to make… a living. So this act of kindness was beyond generous, it was vital for my business. The staff took care of me and even reviewed things I didn’t ask them to, taking care of smaller things. Overall everyone was personable, well mannered, professional, and efficient. Thank you, thank you, thank you.Thank you for your kind words for Dillon and our team! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
Good work
by Vernon Naker on 04/15/2022Prompt service beginning with appointment time. Advisor kept me abreast of what was going on and made recommendations on additional service related issues that needed to be soneThank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!
Disappointed
by Carl on 04/15/2022The service advisor was nice but didn't seem to know about the specific oil coupon that was sent to me. It was for an oil change and rotation. For the second time in a row, they neglected to rotate my tires. Very disappointing.Thank you for bringing this to my attention. I apologize your coupon was not honored and your tires were not rotated. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Daryl Tucker Aftersales Director dtucker@Sterlingmccallhonda.com
Amazing service by Darryl Brewer
by Miguel A on 04/14/2022Everything was explained as should.Thank you for being our customer, we appreciate your kind words!
Very satisfied
by Praiseworthy on 04/14/2022Made the purchase process easy and straightforward and it was a very pleasant experienceCongratulations, we hope you love your new vehicle for years to come.
Easiest most transparent transaction ever!
by Jonathan Garcia on 04/13/2022Cynthia and Julia were great, made the process seamlessThank you Jonathan for your kind words for Cynthia and Julia! We are thrilled that they provided you with a great car buying experience. Congratulations on your new car!
Top Notch Service
by JA Farmer on 04/12/2022Great staff, Great service! I was hesitant to change dealers when I moved to Kingwood from Spring, TX. But I love this dealership. Thank you, Makenzy!We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!
Speedy Oil Service
by MGarcia on 04/12/2022It was very easy to schedule an appointment on line. D'Anna was very polite and professional. This was by far the best customer service I have received. She was not pushy and very efficient.Thank you for your kind words for D'Anna, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Great!!
by Olivia Powell on 04/12/2022The girl who helped me made sure to keep my updated and tell me where to go/what to do, she was very helpful!Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!
Matt is to go person for all your service needs!!
by Andreea N on 04/11/2022Easy communication, fast appointment and service, courteous. If you see Matt you won’t be disappointed!! Dealership has a new look with extremely clean bathrooms!Thank you Andreea for your kind words for Matt! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
Roger Castro Best Sales on the US
by Kim Lightfoot on 04/11/2022I walked called Sterling McCall looking for a Honda Civic and everyone knows how hard they are to find. Roger treated me so well and there was a delay in getting the car after the promised delivery date. Roger never showed frustrated while… I texted for updates. I was offered an Accord because it was there and my Civic was not. He talked me out of getting the Accord (about $4000 difference). I really like that as I wanted the savings of the Civic and the gear shift but the Accord was a prettier color. On such financial decisions, I was using color as the final factor. I’m happy with my choice as Roger showed me the Civic and I thought I could get my Civic painted for much money than just getting an Accord. I liked how the finance team treated me and I’m happy driving my car. Go to Sterling McCall and get Roger Castro as your salesperson!!!Thank you Kim for your kind words for Roger! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.
Excellent sales staff
by Richard Leaper on 04/11/2022I’m kind of a fussy buyer, but the sales team at Sterling McCall Honda are very knowledgeable and professional. Easy to work with. Julie Barnachea is very diligent and a great communicator. Pays a lot of attention to detail.Thank you Richard for your kind words for Julie! We are thrilled that she provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.
The best experience I’ve ever had
by Kourtney Roberts on 04/10/2022I just want to be clear that where I am from, it is very difficult to trust a dealership and to find a salesman or representative who has patience. My service woman, De’anna, was beyond amazing. What stood out to me the most, was the fact… that I had an expired coupon, and I didn’t even realize it was expired. Well, when I was ready to complain about the price, I was overtaken by the patience and kindness of my service lady. She not only gave me the discount anyway, but the fact the at my coupon was expired and she never once brought that up. I realized it after the fact and just couldn’t believe how kind she was to still help me when really, it was expired and they did not have to. I appreciate stuff like that because there are some people who just never think about the finances of others or the hard times. And of course, it taught me a lesson as well about what battles to pick and choose. This woman clearly has a leveled head and heart and that’s what makes Sterling McCall my preferred choice, every time! I always tell people to come here because of how great you guys are. Thank you.Thank you for your thoughtful review, Kourtney. We're glad to hear you had such an outstanding experience working with De'anna. We thank you for your business and look forward to your next visit!
High Mileage Service
by J D on 04/09/2022Accurate times provided for services.Thank you for being our customer, we appreciate your kind words!
Awesome
by Honda on 04/09/2022Great waiting room great atmosphereThank you. We're glad that you had an excellent experience with your recent service visit.
Could’ve been better
by Anil on 04/09/2022I took my 2017 Honda Civic for 60k miles service. I showed up on time and my requested service was done. My concern is When I was leaving, I checked for the wheel lock and it was missing which should’ve never happened. I went back in and… they were able to find it.Thank you for informing me about your situation. Please know that we are looking into your concerns, Daryl Tucker the Aftersales Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Keegan Savell General Manager Ksavell@sterlingmccallhonda.com
Excellent service provided by the Edith Cuevas.
by Pedro on 04/09/2022We when to do the oil change of my car and immediately Edith Cuevas help us with the paperwork. When the car was ready she spoke with us about different options to perform additional services to the car. She was very professional and… friendly.Thank you for your kind words for Edith, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
Great
by Hector M on 04/06/2022Loved the honesty and the treatment of the service twam didnt try to upsell me. Just gave me the facts and let me make an informed decision will be goimf back for all my services.Thank you for the review, Hector! We are very happy to hear that our team treated you well and was able to help you with your service visit.
Sterling McCall Honda is dedicated to providing you with an ownership experience worth raving to your friends about. That includes new models (i.e., the Accord, CR-V, Civic, Odyssey and Pilot, financing and everything in between, including genuine Honda parts & service.
Let's start by talking about this year's editorially acclaimed new models. From intuitive safety features to contemporary silhouettes; connectivity technology to available, first-class comfort features; the new Honda lineup promises to meet every criteria on your short list. And, you don't have to take our word for it either. One test drive in Kingwood-area favorites such as the new Honda will tell you everything you want to know.
Not in the market for a new car? Whether you're driving on a budget or simply prefer something more broken in, Sterling McCall Honda knows you want topnotch quality in your next used car. Keeping this in mind, we make every effort to ensure each used Honda we offer is spotless and reliable.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
Hi Michelle V, thank you for taking the time to leave a review for us at Sterling McCall Honda. We're happy we could meet your expectations!
by Ty Williams on 01/08/2025