Customer Reviews of AutoNation Ford Katy
Review type:
Raptor purchase
4th time buyer
by Jblakeson on 01/08/2023Salesman was never pushy. The allowed me to look it over the vehicles pick the one I wanted and I got the best deal possible.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
2022 F150 super cab
by DavidHouston on 01/05/2023Most professional shopHi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Take care!
New F150
by Ron Nelson on 01/03/2023My wife and myself had been searching for a new vehicle. Started comparing prices and interest rates. We went to the Ford website and AutoNation Ford came up. Jake (Jacob) Hazlewood was my point of contact. Ryan Laskowski (General Manager)… followed up to make sure I knew more about Jake. After communicating with Jake by email, text and phone calls, we had our first face to face meeting. We reviewed our needs and wants. Learned many things from Jake. We found a vehicle in our budget. Next was our closing of the deal. This was done with another knowledgeable and helpful staff member, Vincent Reno. Vinny helped us secure our interest rate and needed services after the sale. We are very thankful for Jake and Vinny. If you are in the market for a vehicle, we recommend AutoNation Ford. Where you are not just a number but a family member.Hi Ron, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Katy! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Actually enjoyed buying a car!
by Newstanggt on 01/03/2023We went to several dealerships and auto nation was bar far the best!! We had a great time with the sales associate and even the finance rep! We will be returning for our next purchase!Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!
New vehicle purchase
by MRCarroll on 01/02/2023Was able to purchase a new vehicle from AutoNation Katy Ford in a very timely and efficient manner, thanksHi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
2022 Bronco
by Johnbronco on 01/02/2023It was a long wait but the sales staff kept me informed on a regular basis.Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
Excellent Service again
by Steve C on 01/01/2023Brought my F150 in for service and Steve was great. Got the truck serviced and addressed all my issues.Hi Steve, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.
Recall Service
by R. Armstrong on 12/30/2022I was extremely impressed with everything from the customer service and the actual repairs. It was handled in a really good amount of time as well.Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Great Service
by Damien P on 12/29/2022Mr. Steven Yee was very helpful in getting me setup into their system as I was basically a new customer. He also informed me about the AutoNation network where I can have my vehicle serviced at any AutoNation. He was very friendly and… upbeat despite the cold working conditions.Hi Damien, we're happy to hear you had such a positive experience with our team! If you need more help, our team is available to talk -- safe travels!
Service @ Katy, TX
by Brian G. on 12/29/2022Had to get a battery replaced — took 90 minutes on a busy morning with no appointment. Not too bad. Vending machine not working in wait area was not good.Hi Brian, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Owner
by Chuckysbak on 12/29/2022The service writer was prompt and informative. Kept us abreast of the progress. 5 stars.Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Brandon Diaz
by zb_texas on 12/28/2022The service was quick and professional.Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great service
by Imad Ama on 12/27/2022Great customer service. In and out in no time. Thank youHi Imad, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Best, honest dealer
by Maria T. on 12/27/2022This was our first and definitely not the last time we purchase a vehicle at Autonation Ford! We had a very great and honest experience. Definitely not your regular dealership. They’re honest and not pushy at all! Everyone was very… welcoming and kind! They Made sure we were comfortable with everything during the process.Hi Maria, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Emergency Repairs
by Smomoto on 12/26/2022During a rain storm in a construction area I damaged to truck rims and blew out two tires. I had my truck towed AutoNation Ford in Katy, TX to Mike Ouida who helped me get my truck back on the road in a day. He supported me to file the… insurance claim as well. Great service!Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
F-150 Purchase
by ford12345 on 12/23/2022Great experience. Very easy process.Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
30,000 mile service
by MaryABell on 12/20/2022Gio was very helpful and explained everything clearly and thoroughly.Maryabell, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Katy. Feel free to stop by if you ever need any more help.
Manufacturer Repairs Completed
by NDLeonFord on 12/19/2022I scheduled my manufacturer repair online. The service advisor Brandon Diaz sent an email to confirm as well as instructions for ease too check in. The check in process was simple and fast.Hi, thank you so much for your positive comments about AutoNation Ford Katy! Thank you so much for being one of our valued guests and we look forward to your next visit!
‘’22 Edge
by eagarcia1973 on 12/18/2022Got the vehicle I wanted with 4 miles that arrived the day before $7.5k under retail and under demo price and what I paid for a vehicle almost 2 years ago as a trade inHi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.
best dealership in texas
by Court on 12/01/2022These guys are friendly, honest, very knowledgeable, & easy to deal with from sales, service & finance-No reason to shop around.Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Never again
by Pete on 11/19/2022Waited 386 days for a maverick. They played the old bait and switch when it came to pricing. Salesman were great but poor management and financing. My original salesman was Brayson who was awesome and kept in contact. After Brayson left the… whole experience went downhill fast. I was transferred between salesman 4 times with Beau as my final salesman. I was hardly ever able to talk to my salesman since the dealership kept hanging up on me every time I called. The manager asked for me to call to resolve the issue no response back after two weeks.Hi Pete, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Katy and we hope to be of service again in the future.
by Matthew Simmons on 09/03/2025