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AutoNation Ford Katy


20777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (20) No (9)
Service Rating
Recommend:
Yes (30) No (6)
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Dealership Sales Review

1 out of 5 starssales Rating
Never again
Written by Pete on 11/19/2022

Waited 386 days for a maverick. They played the old bait and switch when it came to pricing. Salesman were great but poor management and financing. My original salesman was Brayson who was awesome and kept in contact. After Brayson left the whole experience went downhill fast. I was transferred between salesman 4 times with Beau as my final salesman. I was hardly ever able to talk to my salesman since the dealership kept hanging up on me every time I called. The manager asked for me to call to resolve the issue no response back after two weeks.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Sue Tilly on 11/22/2022
Dealer Response
Hi Pete, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8949 to discuss what we can do to help.
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