AutoNation Ford Katy
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Dealership Service Review
service Rating
Service @ Katy, TX
Written byon 12/29/2022
Had to get a battery replaced — took 90 minutes on a busy morning with no appointment. Not too bad. Vending machine not working in wait area was not good.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Shane Kelly on 01/01/2023
Dealer Response
Hi Brian, thank you for taking the time to leave us feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
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