Moritz Kia Hurst
Customer Reviews of Moritz Kia Hurst
Review type:
Write a review: Sales
228 sales reviews
Sort by:
New Car
by OldTexasGuy on 09/13/2016Friendly salesman and was able to locate the type of car I was looking for at a price I thought was fairlike family
by Josephb34 on 09/03/2016updated 09/14/2016everyone was friendly, professional it was good. like I said it was like dealing with family. I would recommend moritz hurst for an honest car buying experience. joeThanks so much for the wonderful compliments, Joe!! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new vehicle and we look forward to seeing you again whether for routine service or another purchase. Thanks again!! Regards, Moritz Kia of Hurst Team
Great
by Tami1118 on 09/02/2016Great experience and stress free . Quick and easy. Very impressed with the staff and how helpful and friendly they were.We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Moritz Kia of Hurst. If there is anything more we can do for you please come back and see us any time! Take care! Regards, Moritz Kia of Hurst Team
My Optima
by Prescilla on 08/16/2016updated 08/31/2016The sales person was very experienced and knew what he was talking about. Very friendly and concerned that I was pleased with the auto that I had picked out.My New Kia Sorento
by MaryWaddell on 08/27/2016My salesman was Daniel Williams and he was extremely knowledgeable about the vehicle which makes for a very pleasant experience!! I love my new car!!!Thanks for this nice review! Daniel truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Regards, Moritz Kia of Hurst Team
Sweet
by TxNonRev on 08/18/2016Folks at Kia Hurst treated me with kindness. It was quite refreshing dealing with folks who understand how to treat customers.Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and we are glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Regards, Moritz Kia of Hurst Team
Wonderful salesperson
by Ray76244 on 08/12/2016We went to Moritz Kia to get Mom and Dad a new car. We had a wonderful sale person named Laurel Hoff. She addressed all of our concerns and was a pleasure to work with. She even located a two toned Kia Soul in white just like Mom wanted.… She made Mom and Dad feel at ease and comfortable with their car buying experience. I recommend Ms. Hoff as the salesperson to deal with if you are planning on buying from Moritz Kia. You won't be disappointed!!!We sincerely thank you for going out of your way to write this review about Moritz Kia of Hurst. We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Regards, Moritz Kia of Hurst Team
Professional No Nonsense Dealership
by desdemona on 04/28/2016My salesman, Dwight, was the most professional & understanding person I have ever met on a car lot. Upon arrival I was met with kindness as my needs were intently listened to & my circumstances understood without pressure to "make the… sale!" The finance department was also professional & made the process easy to understand. Service Dept. was equally professional, consistent, & on time. Great experience.Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Dwight was able to meet your needs. At Moritz Kia of Hurst, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy, professional, and pressure free as possible for all of our customers. We are truly dedicated to providing quality customer service in all areas of our dealership. Until we have the pleasure of working with you again, please be sure to like us on Facebook. Best regards, Moritz Kia of Hurst Team
Satisfied customer...
by Ernestina on 04/03/2016updated 04/19/2016Everyone was nice , they all smiled and said hello.. What I liked the best was Dustin listened to what I wanted and made it happen ..I was not rushed into making a purchase.. Awesome job everyone..It was a pleasure to read about your car buying experience working with Dustin. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best regards, Moritz Kia of Hurst Team
Quick
by apurvis328 on 03/30/2016updated 04/05/2016It was quick and painless. I did not feel pressured to purchase. My wants and needs in a vehicle were the number one priority.Exemplary Service
by Thomaspc on 03/28/2016I first went to the Hurst location last month and test drove a new Kia Rio and sat down with Mr. Harrison and went over some other options. In the intervening period from last month until last night, Mr. Harrison followed up to advise me… of new offers and options via phone calls and email. What struck me as a first impression in my dealings with Mr. Harrison, after my first visit and since, is that Mr. Harrison was never overbearing, nor did he employ high pressure sales tactics, but appeared to very knowledgeable of the vehicles that your store offers, from technical/mechanical aspects as well as purchase options. I found Mr. Harrison at all times to be professional, courteous, gracious and genuinely concerned about the needs/wants of the customer. Based on my past experiences with car dealerships this seems to be most unusual conduct and behavior and I want to complement and commend Mr. Harrison for his informed, professional and gracious service, and going the extra mile and offering to deliver the car to me when I turn my rental in. Additionally, Mr. Reed went over the financing with me last night and was very detailed and informative in covering all of the warranty options, and was also very professional, courteous and gracious. Both of these men worked on a purchase for me with which I am well pleased.Great Place to Do Business
by LarryFloyd on 03/25/2016Daniel Raybon although young was extremely polite and helpful. I never once felt like he was trying to push anything on me. He understood what I wanted and that's what I got. I was also impressed by both the sales manager and finiance… officer, It's a great place to do businessThe Best
by JulieKeller on 02/04/2016updated 02/19/2016Garry Johnson was awesome! I couldn't be happier with my service. He gave me plenty of room to breathe but yet was very helpful when I needed it. I definitely would recommend him as a salesman.AMAZING EXPERIENCE!!
by phok on 01/11/2015My wife and I recently traded in our cars so that she could get the new 2015 Kia Optima, and this experience was just as incredible as the first three times we have been to Moritz Kia in Hurst! We knew exactly who to go see, Dustin Cox! I… have recommended him to three of our friends who have also purchased a car from him. He is extremely patient and tailors the experience for all of his customers. He would let me test drive cars as much as I wanted until I found "the one." He worked out an amazing deal for us both, one that we couldn't resist! Dustin is extremely down to earth and understands how stressful it can be buying a car. He makes the experience enjoyable and entirely stress free. I went to the dealer three days in a row. Each day, Dustin was there with a new car to show me based on my wants and needs. He was knowledgeable of every car I drove which helped me narrow down my selection. In the end, we traded in our cars for a Kia Sportage and a Kia Optima and we are beyond thrilled! I would recommend Dustin Cox to anyone! He is never pushy, nor does he force a sale. That is all I could ask for when making such a large purchase. Dustin has made us feel like family over the years and for that, we are truly grateful. Look no further, and give Dustin a chance! I promise he won't let you down! Thanks Dustin and Mortiz Kia in Hurst, you guys are the best and we couldn't be happier!Great sales staff but high pressure financing
by cbevil on 11/29/2014I was thrilled with my relationship with my salesman (Jermaine) - he was honest and low pressure (I dont respect or appreciate high pressure tactics). He answered all my questions with what I felt was honesty and without the typical… hype. We did most of the deal via text because I had a broken jaw and talking was painful. I found him to be a great asset to the dealership. Once we had agreed on a price and a car things went downhill FAST. Once they get you into financing, the tactics change radically. No more low pressure. No more "friends helping friends" mentality. Now its all about the money. Went into financing with a price I was satisfied with. Right out of the gate the financing rep added on over $50/month in extras that I "needed" (he was just looking out for me - I know this because he kept telling me about how he was just looking out for me). When I told him I didnt need GAP coverage (included for free with my insurance) he got visibly annoyed. When I explained that I didnt need an extended warranty (1: I own a shop, and 2: I rarely keep cars more than 3 years) his entire attitude changed. Through playing "the game", I finally got the price to within $5 of the initial agreed upon price - but it took over an hour and required me talking a LOT (broken jaw was no longer something they cared about - go figure). I will end up cancelling the extended warranty after I make my first payment just on principle. The end result was they took a relaxed, low stress sale and turned it into a high stress, high pressure game that it simply didnt need to be - I was ready to buy the car, so why push so hard? Their prices were fair and their selection is great, but buyer beware - they will push you harder than any other dealer I have dealt with in the last 6 years. (In the last 6 years I have bought cars from Dallas Dodge, Holt FIAT, Allen Samuels Dodge (new and pre-owned) and Five Star Ford.)Love my 2013 Kia Forte Koup!
by riz87 on 04/26/2013updated 06/08/2025My family and I went in to trade a car, but wasn't too sure if I wanted a Kia. Leo A. was our sales rep. As soon as we got out of the car he greeted us and showed us around in the golf cart. We test drove many Kias. Leo was very… knowledgeable about every car and he answered all our questions. He was very patient and never pushed us. When I saw the Kia Forte Koup I fell in love. Leo made the whole trading process easy. It was a lot of fun test driving cars with him. I'm very happy with my purchase and I think I got a great deal for a great price.Demetrius C.
by akh0139 on 04/29/2013updated 06/08/2025This was my first vehicle to purchase and it was a great experience! Demetrius helped me find the perfect car and did not stray out of my price range once..which is a big deal to me! He also was very honest about the deal I was getting and… was very relaxed and friendly! I will definitely be shopping here again.My Perfect vehicle
by itgal22 on 04/28/2013updated 06/08/2025It's been almost 2 years since I purchased my Kia Sorento...and I still love it. It was a great experience for me. I had been looking online for a few months prior to coming to Moritz Kia. I had picked out the car I wanted and was able to… drive home in it the same day. The salesman Rob, did everything he could to get me a great deal and financing. And I am grateful.Service with a Smile and Laughter
by BJGodsChild on 04/26/2013updated 06/08/2025Demetrius was my sales person. I talked to him on the phone and he suggested that I go to the website before coming out since I lived so far out. I looked at the website and found the car I wanted. I then came to the dealership and… Demetrius was a breath of fresh air. Service with a Smile and laughter. That was just what I needed that day. To have someone who can read the customer and give them just what they need along with a car. I Love my KIA and the Great Service.Leo took good care of use
by halieus74 on 04/27/2013updated 06/08/2025Leo (our salesmen) took good care of us as did everyone that dealt with us.Awesome Car Buying Experience
by bchittum86 on 05/03/2013updated 06/08/2025Laurel H. did a great job getting my girlfriend, and myself, both new cars. I will most definitely refer my friends and family to Moritz Kia of Hurst!!
About our dealership
What sets us apart
Moritz dealerships are a family business that has been providing quality vehicles and amazing service for the DFW community for 50 years. Give us a shot at earning your business. You will be happy you did!
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Customer Lounge Area
- After Hours Drop-Off
- Authorized Parts Store
Languages Spoken (2)
- English
- Spanish
Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and were glad that our team made such a great impression on you. Regards, Moritz Kia of Hurst Team
by dealerreply on 09/15/2016