Moritz Kia Hurst

I first went to the Hurst location last month and test drove a new Kia Rio and sat down with Mr. Harrison and went over some other options. In the intervening period from last month until last night, Mr. Harrison followed up to advise me of new offers and options via phone calls and email. What struck me as a first impression in my dealings with Mr. Harrison, after my first visit and since, is that Mr. Harrison was never overbearing, nor did he employ high pressure sales tactics, but appeared to very knowledgeable of the vehicles that your store offers, from technical/mechanical aspects as well as purchase options. I found Mr. Harrison at all times to be professional, courteous, gracious and genuinely concerned about the needs/wants of the customer. Based on my past experiences with car dealerships this seems to be most unusual conduct and behavior and I want to complement and commend Mr. Harrison for his informed, professional and gracious service, and going the extra mile and offering to deliver the car to me when I turn my rental in. Additionally, Mr. Reed went over the financing with me last night and was very detailed and informative in covering all of the warranty options, and was also very professional, courteous and gracious. Both of these men worked on a purchase for me with which I am well pleased.