Customer Reviews of Sterling McCall Acura
Review type:
What a GREAT place!
Car Service
by Jorge Maquez on 07/17/2023Always have a good experience when I take my car and get it serviced. Antonio Mora was great in explain everything to me and how much it would cost.Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Thorough work
by Asking7 on 07/13/2023I went in for a very unique problem and the dealership was generous with loaner considering the issue was very complex. Service Advisor David Gilbert is an incredible human. Never seen anyone like him that works sincerely to fix the issue… in the past 15 years even while driving BMWs. Thank you!Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
They called me GHETTO AND ERIC SAID THIS ISN’T WALMART
by Singlemother on 07/13/2023I just purchased a Jaguar there and it just broke down on me. I only had the car 2 months. How are you all SELLING LEMONS TO PEOPLE. Do NOT I REPEAT DO NOT BUY FROM THEM AT ALL. I asked the finance guy about the Service contract. He told me… I get free oil changes and ANYTHING MECHANICAL IT WOULD BE COVERED. They did not included the sheet detailing everything that was covered Bc he knew I would not get it instead they lied. Lied for a sale. The worst fear is getting a car and out of nowhere it breaks down. [non-permissible content removed] they sold me a lemon. WILDER the finance guy did not give me any options for the service plan and he gave me a basic plan they does not cover anything. Eric stated he would reimburse me once I got there he said no since I took it to another place to get it fixed. I had receipts for the repairs. Then he became aggressive with me. The general manager Val was there and he did nothing about ERIC’s behavior. Please do not buy from them read there reviews IT’s not JUST MEOwner of an Acura
by Bonniemiller on 07/12/2023David was fully responsive to our need of a recall of my 2017 Acura. He not only took care of the issue but added a car wash and a kind demeanor.Thank you for your kind words for our staff, we appreciate it!
Service
by Pris Piercy on 07/08/2023Love their efficiency and excellent serviceWe are thrilled that you had a pleasant service visit!
Trusted outcome
by nithy pedal on 06/19/2023Great service by Justin. I received a coupon of $29.99 from Sterling McCall but did not apply for my vehicle-surprised! Justin clearly explained the service that will be performed on the MDX. I accidentally left my i-pods and arrived home.… Few minutes later, Justin called and informed me of the iPods. He created a trusted environment and his honesty truly appreciated. Thank you JustinWe're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Great service experience
by Dwnguyen on 06/18/2023From ease of scheduling the service appointment to the day of service is straightforward. My advisor David Gilbert always is knowledgeable about questions i have and seems genuinely honest.Thank you again for taking the time to let us know how we did. We hope you have a great day!
No issues
by Lency59 on 06/15/2023No surprises. Got my B1 service done.We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
MDX purchase
by John J. on 06/03/2023Emad was professional, attentive and knowledgeable..Thank you again for taking the time to let us know how we did. We hope you have a great day!
Antonio was very helpful
by Kevin on 01/03/2023Antonio recommended a few things but was not pushy at all. He worked with me to get the important things done and get me back on the road.Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Runs like new.
by Huge on 12/03/2022Good mechanics who know their vehicles.Thank you. We're glad that you had an excellent experience with your recent service visit.
Excellent service
by A Joseph on 09/23/2022The service and performance. Friendly and courteous.Thank you for your kind words! We are thrilled that you had a pleasant service visit!
Excellent site to buy a new car
by R Lu on 09/23/2022MDX 2023 Technology packge is the 2nd car that I purchased from this location. The first one was RDX 2015 back in 2015. Sales, Muhammed Shafiqi provides all info before I purchased this vehicle.Congratulations, we hope you loved your new vehicle for years to come.
At your service!
by 2020 PMC MDX on 09/22/2022Sterling McCall Acura have been servicing our vehicles for the past two decades. I’ve been very satisfied with their quality and attention to detail when servicing our vehicles. It’s always pleasant to deal with the service department from… the greeter to advisor. David Gilbert is top notch.👍🏻Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.
David’s the bomb
by Nanyamka Moss on 09/21/2022David was fantastic. He was so thorough and communicated consistently through the processThank you for your kind words for David, we appreciate it! We thank you for your business and look forward to your next visit!
The service here is great!
by A Washington on 09/16/2022I took my car to this dealership after using another Acura dealership for a while. The service at the other Acura dealership started to decline so Sterling McCall Acura was my next stop. Let me just say that Wayne (service manager) and… Earriel (service advisor) didn’t disappoint. They made sure that my car was well taken care of and kept in communication with me throughout the process. I couldn’t be happier and this dealership has earned my business for life and I made sure to let the service advisor and service manager know that. Because of Wayne and Earriel, not only will I be bringing my car back in for service but my next purchase will be at this dealership as well. Don’t make the mistake of bringing your car elsewhere. Wayne and Earriel promised me that my car would be fixed to my satisfaction and it was. They actually exceeded my expectations and I’m not the easiest guy to satisfy. Thank you both! I’ll be back!Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
Patient waiting for me to decide
by Paulo on 09/15/2022I was looking for a 2023 new car, but still uncertainty to the one. Tom, at Sterling McCall Acura, was very patient showing me the available options and helping me to choose the right one, a blue MDX A-spec. Completed purchase and drove car… home in the same day.Thank you Paulo for your kind words for Tom! We are thrilled that he provided you with a great shopping experience. We look forward to your business with us again! Congratulations on your new car.
Didn’t put stuff back!
by AMG on 09/09/2022I went to go get an oil change and a new tire. I had on a spare. But once they got done, they didn’t even put the spare tire back where it’s supposed to go. Now it’s sitting in my trunk taking up space. It’s not hard to be courteous and do… your job. So I have to ride writing with this tire in my trunk until I can find someone to do their job for them! This may seem minor but it’s taking up space in my trunk and it’s ridiculous.Thank you for informing me about your situation. Please know that we are looking into your concerns, Anthony Val Verde the General Manager will be reaching out to you soon to assist.
Wonderful service!
by JU on 09/08/2022Great customer service and easy to work with!Hi, thank you for being our customer, we appreciate your kind words!
Service Advisor David
by JAVIER D on 08/09/2022He is always open to hear and help. Even on his free time. He is a plus employeeThank you for your thoughtful review, Javier. We're glad to hear you had such an outstanding experience working with David. We thank you for your business and look forward to your next visit!
Sterling McCall Acura Service 7/26/19
by Brad on 07/29/2019Mike, the service advisor at Sterling McCall Acura, was very professional and kept me updated while I waited for AC repairs to be completed on our MDX. The waiting area was clean and allowed me to work remotely in the meantime. So far the… AC appears to be cooling.Thanks Brad! We are happy to hear that we could provide you with a great experience!
Not only will you find Acura models at our dealership, serving the greater Houston, League City, Katy and The Woodlands areas, you'll also find a friendly and accommodating staff eager to assist you.
Here, it's all about what suits you best. That's why we encourage you to keep an open mind and evaluate all of your options - many of which, we're proud to say, have earned at least one award or accolade.
Looking to spend less on a car and apply the savings somewhere else? Not a bad idea if you ask us. We offer a wide selection of quality used cars that drivers in the Houston, League City, Katy and The Woodlands can enjoy. So take that extra green and use it for a down payment, vacation, whatever suits your fancy. You'll still enjoy like-new quality and performance. Used is really just in the name.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Customer Lounge Area
We're thrilled that we could make your car shopping experience a positive one at Sterling McCall Acura! Providing professionalism and exceptional service from our sales team to our receptionist is a top priority for us. We understand that car shopping can be stressful, and we're delighted that we could alleviate that stress for you. Thank you for choosing us, and we look forward to helping you with all your future car needs!
by Sara Thurston on 05/17/2024