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Sterling McCall Acura


10455 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (4) No (1)
Service Rating
Recommend:
Yes (60) No (3)
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Dealership Service Review

5 out of 5 starsservice Rating
The service here is great!
Written by A Washington on 09/16/2022

I took my car to this dealership after using another Acura dealership for a while. The service at the other Acura dealership started to decline so Sterling McCall Acura was my next stop. Let me just say that Wayne (service manager) and Earriel (service advisor) didn’t disappoint. They made sure that my car was well taken care of and kept in communication with me throughout the process. I couldn’t be happier and this dealership has earned my business for life and I made sure to let the service advisor and service manager know that. Because of Wayne and Earriel, not only will I be bringing my car back in for service but my next purchase will be at this dealership as well. Don’t make the mistake of bringing your car elsewhere. Wayne and Earriel promised me that my car would be fixed to my satisfaction and it was. They actually exceeded my expectations and I’m not the easiest guy to satisfy. Thank you both! I’ll be back!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Customer Service on 09/19/2022
Dealer Response
Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
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