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Sterling McCall Acura


10455 Southwest Fwy, Houston, TX 77074 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (4) No (1)
Service Rating
Recommend:
Yes (60) No (3)
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Dealership Sales Review

1 out of 5 starssales Rating
They called me GHETTO AND ERIC SAID THIS ISN’T WALMART
Written by Singlemother on 07/13/2023

I just purchased a Jaguar there and it just broke down on me. I only had the car 2 months. How are you all SELLING LEMONS TO PEOPLE. Do NOT I REPEAT DO NOT BUY FROM THEM AT ALL. I asked the finance guy about the Service contract. He told me I get free oil changes and ANYTHING MECHANICAL IT WOULD BE COVERED. They did not included the sheet detailing everything that was covered Bc he knew I would not get it instead they lied. Lied for a sale. The worst fear is getting a car and out of nowhere it breaks down. [non-permissible content removed] they sold me a lemon. WILDER the finance guy did not give me any options for the service plan and he gave me a basic plan they does not cover anything. Eric stated he would reimburse me once I got there he said no since I took it to another place to get it fixed. I had receipts for the repairs. Then he became aggressive with me. The general manager Val was there and he did nothing about ERIC’s behavior. Please do not buy from them read there reviews IT’s not JUST ME

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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